Congratulations to John Fotis for receiving PhD thesis excellence award @ENTER2016!

John Fotis Enter16

Dr John Fotis have been awared the Excellence award by IFITT for his PhD thesis on “The use of social media on consumer behaviour” at ENTER2016!


John Fotis  made his doctoral research on “The use of social media and its impacts on consumer behaviour: The context of holiday travel”. During the last years, social media enjoy a phenomenal success in terms of adoption and usage levels. They cause paradigm shifts on how people connect and communicate with each other, on how they express and share ideas, and even on how they engage with products, brands, and organizations. Moreover, social media became significant networks of consumer knowledge.

In travel and tourism, the impacts of social media have already been described as tremendous, primarily due to the experiential nature of tourism products, and especially of holiday trips: purchases are considered risky and therefore decision making processes are information intensive. An adequate number of studies attempt to reveal the role and impact of social media on aspects of consumer behaviour during the travel process that is before, during, and after the trip. However, almost all employ a micro approach, focusing either on a specific type of social medium (e.g. consumer review and rating websites), or on a specific application (e.g. TripAdvisor), or on a specific stage of the decision making process (e.g. information search), or on a specific stage of the travel process (e.g. before travel). Despite the advantages of such micro approaches, still the overall picture on how consumers use social media and their impact as a whole, during all phases of the travel process and throughout all stages of the decision making process remains unclear

– See more about John PhD at:


Two upcomming events by BU eTourism Lab @WTM London 2015!!!

Meet BUeTourismLab at WTM2015
Monday, 2 November, 12:15 at the Global Stage
Free tickets:
#BUeTourismLab and #IFITT event
Tuesday, 3 November 15:30 at South Gallery 13&14
Free tickets:

Chaired by Professor Dimitrios Buhalis

Please, remember that you need to register both for WTM2015 and the event to get access.
Registration for WTM2015:

Call for prospective PhD students and Master dissertations and research collaborations

milanProfessor Dimitrios Buhalis and eTourism Lab invite PhD and Master level Student, researchers and organisation for future collaboration. Bournemouth University eTourism Lab has bees working on several projects and currently is looking for prospective partners and funding in order to expand the research.

Please, see the list of the research topics Prof. Buhalis and eTourism Lab are currently interested in

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Smart Tourism Workshop VIDEO

VIDEO from the Smart Tourism workshop is available now at Youtube:

KEYNOTE: Cedric Chambaz (Microsoft) intelligent platforms and shifting search paradigms:
Smart Tourism – THEORETICAL CONCEPTS cutting edge developments and global best practice:
KEYNOTE: Antonio Lopez De Avila (SEGITTUR): Smart tourism destinations-Making Spain smart:
Smart Tourism – PRACTICE IMPLICATIONS for tourism destinations and Bournemouth:

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Gamification in Tourism book


How to design memorable experiences in tourism by linking Gamification to Experience Design is the focus of the new Gamification in Tourism book. For combining these concepts, Paul Bulencea and Roman Egger conceptualized the Memorable Experience Design (MED) framework drawing on a wide body of literature from design thinking, motivation theories, game design and positive psychology.

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Bournemouth University eTourism Lab, Bournemouth Tourism and IFITT invite you to the Smart Tourism workshop at Festival of Learning Bournemouth University


14 July 2015

Lees Lecture Theatre
Bournemouth University School of Tourism

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ENTER2016: Call for Research Papers

ENTER2016The Call for Research Papers for ENTER2016 is now open!

Organized by the International Federation for Information Technology and Travel & Tourism (IFITT), the ENTER conference offers a worldwide and unique forum for attendees from academia, industry, government, and other organizations to actively exchange, share, and challenge state-of-the-art research and industrial case studies on the application of information and communication technologies to travel and tourism.

ENTER2016  conference, with the theme eTourism: Empowering Places, taking place in stunning Bilbao (Basque Country, Spain) , from February 2 until February 5, 2016. The conference brings together the research community with industry and it is organized in three streams namely, industry, destinations and research tracks. The conference also features 6-8 world class keynote speakers. Next year ENTER 2016 conference will focus on exploring emergent and cutting-edge ICT concepts, applications, and business models that reflect the progressive transformation in travel and tourism, with special focus on placemaking, big data,and digital economy.

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SMART TOURISM workshop at Festival of Learning Bournemouth University/ IFITTtalk@Bournemouth


Bournemouth University eTourism Lab, Bournemouth Tourism and IFITT invite you to the Smart Tourism workshop at Festival of Learning Bournemouth University

14 July 2015

Lees Lecture Theatre
Bournemouth University School of Tourism

Smart Tourism workshop puts in agenda the main trends and challenges of smart tourism as well as discussion of research result on Smart Tourism conducted by eTourism Lab.

The workshop will be chaired by Professor Dimitrios Buhalis (Bournemouth University) and Jon Weaver (Bournemouth Tourism) Continue reading

Holy Grail Route EU

Holy Grail Route with Bounemouth University eTourism Lab

The second project meeting of the Holy Grail Route EU project took place on March 30th and 31st at the University of West London. The project partners discussed the country reports, experts’ interviews and training sessions for tourism stakeholders. Special attention was given to the development of a concept for the website for the Holy Grail project and to the creation of tourism products for the different destination hubs of the route. Also, the project partners discussed how to organise and disseminate the forthcoming Holy Grail conference that will take place in Jaca, Spain between November 26th and 29th 2015. For more information, please visit

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