Brewery Investing in its Future

Posted in BU research by Claire Main

Hall and Woodhouse brewery, famous for its ‘Badger’ award winning beers, has agreed to a second cohort of students to complete the ‘Business and Hospitality Management’ accredited Higher Education course at Bournemouth University. This development arose from engagement between business development staff in the School of Tourism and the HR team at the company.

Company Managers recognised that investing in its people was critical to beat the recession and ensure that the business is well managed and providing the best experience for its customer base. However, they could not find the right level of education, training and support to upskill its existing workforce and were looking for options tailored to their distinct needs.

In order to develop a bespoke Higher Education degree programme for the company, the Hall and Woodhouse HR team, working in conjunction with Keith Hayman (Head of CPD for the School), has invested significant commitment and resources. Keith has used his vast experience to identify skill gaps within the company and has created a bespoke course for its employees. The course is delivered at times that suit the management level students and includes elements of Marketing, HR and Financial Reporting to ensure effective management; and a motivated workforce throughout the chain.

In addition to the new cohort commencing next month, the first cohort progresses to Foundation Degree in March 2012. Once completed, recipients will receive a BA (Hons) degree.

Hot off the press this week – 4 new EU calls for proposals and tenders!

Posted in EU by Corrina Dickson

Calls for Proposals
Information, Training & Assistance Centres in Latin America: Proposals should ensure the visibility of European satellite navigation activities, monitor local satellite navigation initiatives and support the EU satellite navigation industry through support of information, training and assistance centres and activities, in Latin America. Deadline 15.09.11

Youth Support Systems: This call for proposals aims at supporting partnerships with regions, municipalities, civil society actors and bodies active in corporate social responsibility in order to develop over the long-term projects which combine various measures of the ‘Youth in Action’ programme. This mechanism aims at encouraging synergies and cooperation between the European Commission — via the Education, Audiovisual and Culture Executive Agency — and the different actors working in the field of youth by pooling resources and practices with a view to maximising the impact of the programme and to reaching out to a higher number of beneficiaries. Deadline 03.11.11

Calls for Tenders
Stimulating Innovation for EU Enterprises through ICT: The objective of this action is to assess the policy context, concept, implementation, results and economic impact of the EU policy initiative eBSN (eBusiness support network for SMEs), focusing in particular on the initiative on ‘Stimulating innovation for European enterprises through smart use of ICT’, encompassing a series of industry-specific demonstration actions to stimulate innovation among European SMEs through smart use of ICTs. Deadline 06.10.11

Guidance for Active Age Management – Supporting Longer Working Lives of Older Workers: The aim of this Europe-wide study is to investigate how lifelong guidance is embedded in the European Union and national policies and strategies on active ageing as well as in employer’s age management strategies supporting older workers’ (55+) lifelong learning and skills development, and within this context to what extent various guidance services available to this target group in real terms address the issue of staying longer in employment (instead of making an early exit from working life). Deadline 26.09.11

AURIL Membership – Become a member – response required by 1st July

Involved in enterprise?  Would you like to be a member of Association for University Research and Industry Links (AURIL) www.auril.org.uk? Now’s your chance! 

BU has renewed its membership for 2011-2012 and is allowed unlimited members.  If you think that this would be of benefit to you and you would like to become a member, please contact Nicola King (nking@bournemouth.ac.uk) no later than 1st July for inclusion on our institutional return.

Economic Growth, Business & Higher Education

I am just back from a day in London at a posh briefing event which can be summarised as ‘the lunch not much cop, but the talks were surprisingly good and gave me lots to think about’.  So I thought it was worth sharing some of this while it was fresh in my mind.  David Sweeny (Director of Research, Innovation & Skills, HEFCE) started the day talking about REF and impact amongst other things.  One of the things that interested me was the return on investment from business interaction: £4-7 for every £1 spent which is quite good!  But impact is seen as a way of adding to the value of this investment further and the return on the RAE/REF which has consistently placed the UK ahead of the game.  For example, internationally we produce 5% of all the PhD’s globally, 7.9% of all research publications from just 1% of the World’s population!  Staff at BU play an important part in this.

It was the next talk that really made me sit up.  It was from a guy at Oxford Brookes (Kevin Maynard) talking about their approach to enterprise or to use his jargon ‘Knowledge Exchange’.  He was making the point that what is really crucial is that Knowledge Exchange – enterprise by another name – was not about wealth creation for an institution but about the ‘inflow’ of knowledge to inform it core businesses of research and education.  This is an important concept since he argued that it was central to: (1) employability, (2) course development, (3) ensuring research relevance to business/industry/society, and (4) increasing the breadth and capacity of the academic team and its professional development.  What he didn’t say, but is crucial here, is that it is central to a good student experience and staff motivation around enterprise.  I was really impressed by this since it is about the wider benefits to us as academics in engaging with industry/business rather than about simply generating income.  It is worth saying that they are also ahead of the game on that front too, but it is not the driver or what motivates academics to engage and engage they do.  One other point which also struck a cord was the idea of using CPD provision as a market tester for degree programmes; a dam sight cheaper to run up a couple of CPD courses than a whole degree and see it fail for lack of recruitment!

Paul Mason (Head of Development, Technology Strategy Board) was up next and talked about the re-vamp of their strategy due out later this month, but the bit I liked here was that he was talking about being ‘challenge led’ not ‘product driven’.  You start by finding out what the challenges are and then broker a solution based on the range of products or interventions you have available or can source.  This is basically what I have been talking about around BU  in the context of knowledge brokering as a way forward for us.  It is an important point; instead of working out what products we have to sell – CPD, different flavours of consultancy etc. – we need to first find out what challenges business face and want solving.  This fits with the need to be outward rather than inward facing in our approach in developing our new Research & Enterprise Strategy.  If we are to live the idea of providing a student experience in which employability is written large then links to business, industry and the professions are vital and we will need to up our game in these areas and being seen to provid real business/industry solutions is one way to do this.

There were several other speakers who talked about the importance of innovation and generating economic growth within future allocations of HEIF funding and the importance of promoting our success in applying and exploiting our research.  The importance of engaging with Local Economic Partnerships following the demise of the Regional Development Agency was also a common theme and something for us to reflect on as we develop our regional strategy.

The next speaker to make me sit up after my lunch time disappointment was Neil Bowering (Knowledge Transfer Account Manager, at Glasgow) he was talking about the Easy Access IP scheme which Glasgow have pioneered and received large amounts of fame and glory for.  His job is to exploit the IP in the large EPSRC portfolio at Glasgow.  Basically they give the majority of their IP, over 90%, away for free to any third party who can exploit it, keeping just a very small proportion to develop them selves.  It is a highly streamlined process on the basis that getting IP out and out fast is the key and that there is very rarely much money to be made given the cost of exploiting and developing products/ideas for market.  The real key is to make knowledge useful and work for economic growth and society by freely giving it up rather than developing it slowly/poorly, or trying to negotiate at length a stake in its exploitation.   It is the reputational gain that is the key factor and the ongoing dialogue with companies who take on that IP that counts.  Very streamlined, straight forward with four simple conditions on which the IP is given away. University resources directed were they need to be direct.  A fantastic scheme and model for us to look at; certainly one realistic to the nature and quantity of the IP we generate at BU.

Sir Tim Wilson former VC at Hertfordshire and a big wheel in a range of CBI and Business Engagement committees/reviews made a really nice point about a university education.  It is taken for granted by business/employers that graduates will have the key knowledge and the key technical ability, but what they are looking for more than anything are the intellectual skills that will set a graduate apart in the race for jobs.  The ability to critically think is central.   I am sure that our graduates have this but perhaps we should reflect more on how we develop and promote these vital skills?  This links with something that David Frost, Director General of the British Chambers of Commerce had to say; graduates need work force training.  He particularly was drawing attention to skills of team work, customer service, communications and self management on top of core competency in numeracy, literacy and IT.

The final bit that is worth drawing attention to is from Staffordshire University and their success in producing a ‘one-stop door’ for all business enquires and importance of creating a business sales force within a university that is grounded both in business speak and the culture of academia.  This sales team act as translators projecting a professional sales orientated pitch outwards (based on relationship marketing), while allowing academics to be innovative and creative in their own way.  Effectively they act as the interface between these very different communities and cultures.  There is a lot to learn from this model especially around business relationship marketing and the long lead times involved.  One aside was reference to placements as part of an extended recruitment selection process for graduates which is self evident but worth reflecting on.

So in summary there is lots of good practice out there to learn from and to develop this summer as we evolve BU’s future Research & Enterprise Strategy.

How KTPs helped Dorset Cereals quadruple in size

Posted in Guidance by Julie Northam

Dr Martyn Polkinghorne added an excellent post a couple of weeks ago about Knowledge Transfer Partnerships (KTPs). Following on from this David Kilburn, Head of Business Development and Associate Professor (Enterprise) in the School of Tourism, has added this post about how KTPs with BU helped local SME Dorset Cereals.

I have been involved in KTP schemes for about 8 years and during that time I have written 11 successful 2 year classic schemes and 6 short KTP schemes.

KTPBasically the KTP scheme is a partnership between BU and a company whereby knowledge is transferred both ways – from the university to the company and vice versa. An Associate – a graduate from anywhere in the world – is employed for 2 years on average and has 2 supervisors, 1 from BU and 1 from the company.

The Associate also receives structured training and development on quarterly training days set up by the funding body, Momenta.

Seven of the classic KTP schemes have been with food related companies such as Dorset Cereals (2), Fudges Bakery, Chococo, Olives Et Al, Cowdry’s Bakery, Sandridge Farmhouse Bacon and Sun Cottage Wholefoods.

All of the above KTP schemes have been successful but the double scheme at Dorset Cereals was particularly successful and quadrupled the business within two years.

There now follows a more detailed overview of the Dorset Cereals success story.

Dorset Cereals is now the UK’s leading provider of muesli following the successful completion of two Knowledge Transfer Partnerships with Bournemouth University.

The Dorchester-based company, which produces flakes, granola, porridges, bars and slices as well as muesli, hired University graduates to help develop its marketing and production functions. And on the back of Bournemouth University’s support Dorset Cereals has nearly quadrupled the size of its business.

When Managing Director Peter Farquhar arrived at Dorset Cereals in 2005 there was no marketing function – and having seen a story about another company which had worked with the University on a knowledge transfer programme and received an emarketing mail shot from David Kilburn, Head of Business Development, Mr Farquhar got in touch with David at Bournemouth’s School of Services Management (now the School of Tourism). “We had an outrageous plan that would see us become the UK’s leading muesli provider and together with the University we identified two big gaps that needed plugging,” he said. “One was around the relationship with our consumers, particularly the website, where we had no expertise in the business, and the second was around production capacity and processes which we needed to change to meet the planned volume growth.”

Bournemouth University graduate Harriet McKay – who has since been appointed as the company’s Communications Manager – was brought in to deliver the marketing support. “When I started, the website was plain and there was absolutely no reason for customers to come back to the site,” Harriet explained. “I worked with the team at Dorset Cereals and their design agency to create a new website that would create more visits and importantly communicate their brand values. Before the University’s involvement the company had 16,000 emails on its database, now we have over 200,000. It’s been a fantastic success story.”

The company, which had access to University academic expertise around web marketing and database development, also commissioned a second knowledge transfer programme to up production targets. “We brought in new equipment and employed new staff, but ultimately we needed to change the way we worked on the factory floor and the University helped us to improve our production capacity and processes,” Mr Farquhar said. “The University’s involvement has been pivotal to our successes – frankly we couldn’t have got to the stage we are without the involvement of Bournemouth’s staff and students.”

Dr Martyn Polkinghorne, Bournemouth University’s Knowledge Transfer Programmes Centre Manager, said the partnership with Dorset Cereals was a good example of what the University can bring to business. “Businesses should be more aware that universities have the capability to make a direct impact on their bottom line, as we have in this case. Here at Bournemouth we have particular expertise in supporting the food and drink sector, as well as many other key specialisms which firms are tapping into.”

David Kilburn
Associate Professor Enterprise
Head of Business Development
School of Tourism

For further information on KTPs, view the following webpages:

Enterprise Education and Employer Engagement explained

Posted in Guidance by Julie Northam

You may hear the terms Enterprise Education and Employer Engagement banded about quite a lot but what do they actually mean? Jo Stark, BU’s Employer Engagement and Entrepreneurship Manager, provides some further clarification.

Enterprise Education

The term “Enterprise Education” at BU draws together existing pockets of best practice into a coherent whole that will provide a focus for further development across the institution and beyond institutional boundaries.

For an example of this see the Dynamo Enterprise Boot Camp Video which provides a bite size overview of the 2010 enterprise boot camp for students that BU facilitated with four other regional universities in collaboration with local businesses.

By embedding opportunities for our students to engage in external activity within the curriculum, academics can not only enhance our students’ employability, but also develop their profile with employers. This can be embedded through live consultancy projects, business simulation challenges and involvement in the entrepreneurship society – Business Mania.Business Mania logo

Although activity such as student placement and graduate recruitment does not create direct enterprise income, it offers BU and its academics a significant platform for employer engagement. As an example, by helping our graduates to gain employment not only develops relationships with employers, but enables the academic to maintain the relationship with the graduate, who, in a few years could become a client for BU.

By demonstrating “enterprising” attributes through their approach to teaching and research, academics will not only encourage their students to think this way, but will also develop opportunities for income-generating activity.

The team in the Centre for Research and Enterprise (CRE) have recently supported academics in DEC to develop a dedicated enterprise module in the Software Systems degree framework. The team not only helped with the development of curriculum, but also provide external speakers for guest lectures to help enhance the learning experience for the students and develop wider opportunities.

Employer Engagement

At BU ‘Employer Engagement’ is defined as any form of contact between BU and an employer that attempts to effect a change in the intellectual capital, understanding or behaviour of an employer, for specific purpose of commercial gain on BU’s part or to benefit the economy of region and wider public.

BU takes its interpretation of Employer Engagement therefore as Enterprise in its widest sense. BU includes activity focussed at both business and community:

1.    Demand led learning and teaching provision (Short courses)

2.    Workforce Development (CPD)

3.    An active stakeholder in the economic prosperity of the conurbation and wider region

4.    Employer focussed curriculum development

5.    Employability (student and graduate placements)

In order to do this, it is vital that, as part of this activity an in-depth understanding of HE and economic policy is maintained, not only enabling BU to remain reactive to external drivers, but also remain competitive in an increasingly dynamic market place.

Through this activity CRE is able to generate opportunities for the institution, academic staff and students. In recent months CRE has established a strategic relationship with a blue chip multi-national and brokered the opportunity across to a leading Prof. Numerous placement and graduate recruitment opportunities are captured and disseminated to the appropriate schools. This activity also enables CRE to identify employer demand for specific short course development.

For further information contact Jo Stark who will be happy to help. Otherwise check out the BU Enterprise Intranet pages on Enterprise Education and Employer Engagement.

Subscribe to receive the Daily Digest email