Category / Uncategorized

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management,

NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506


Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual and augmented reality) are creating smart environments that are transforming industry structures, processes and practices. The purpose of this paper is to explore critical technological advancements using a value co-creation lens to provide insights into service innovations that impact ecosystems. The paper provides examples from tourism and hospitality industries as an information dependent service management context.


The research synthesizes prevailing theories of co-creation, service ecosystems, networks and technology disruption with emerging technological developments.


Findings highlight the need for research into service innovations in the tourism and hospitality sector at both macro-market and micro-firm levels, emanating from the rapid and radical nature of technological advancements. Specifically, the paper identifies three areas of likely future disruption in service experiences that may benefit from immediate attention: extra-sensory experiences, hyper-personalized experiences and beyond-automation experiences.

Research limitations/implications

Tourism and hospitality services prevail under varying levels of infrastructure, organization and cultural constraints. This paper provides an overview of potential disruptions and developments and does not delve into individual destination types and settings. This will require future work that conceptualizes and examines how stakeholders may adapt within specific contexts.

Social implications

Technological disruptions impact all facets of life. A comprehensive picture of developments here provides policymakers with nuanced perspectives to better prepare for impending change.


Guest experiences in tourism and hospitality by definition take place in hostile environments that are outside the safety and familiarity of one’s own surroundings. The emergence of smart environments will redefine how customers navigate their experiences. At a conceptual level, this requires a complete rethink of how stakeholders should leverage technologies, engage and reengineer services to remain competitive. The paper illustrates how technology disrupts industry structures and stimulates value co-creation at the micro and macro-societal level.


Celebrating World mental Health Day on the 10 October provides a very suitable occasion to promote the recently published volume of papers entitled Historic Landscapes and Mental Well-being. The result of a cross-faculty research programme, the editors include Timothy Darvill, Kerry Barrass, and Yvette Staelens from FST and Vanessa Heaslip from FHSS.

Contributions to the volume arise out of the public outreach work associated with the HLF-supported Human Henge project, including a session at the Theoretical Archaeology Group (TAG) meeting at the University of Cardiff in December 2017, and a whole-day multi-disciplinary conference held at Bournemouth University in April 2018. The aim of bringing these papers together was two-fold. First, is to illustrate how archaeological sites, ancient landscapes, and the historic environment more generally, are being used rather successfully as tools to enhance mental health well-being in a range of communities across Britain and beyond. The projects and approaches described deserve wide recognition for their international levels of originality in terms of the deployment of aspects of the historic environment in novel ways, the significance of what is being achieved in changing people’s lives for the better, and the rigour that has been applied in thinking through the underpinning logic and the practices themselves. Second, is to prompt further debate about the contribution that the historic environment can make to the attainment of the UN’s Sustainable Development Goal 3 over the next decade or so, and to assess the contribution that this work can make to delivering public value from heritage assets.

Using archaeological sites and historic landscapes to promote mental health well-being represents one of the most significant advances in archaeological resource management for many years. Its potential contribution to health-care and wellness initiatives is boundless. Prompted by the Human Henge project working within the Stonehenge and Avebury World Heritage Site, the papers in this volume provide an overview of work going on across Britain and the near Continent at many different scales. Contributors share experiences, and discuss the outcomes, implications, and theoretical underpinnings of heritage-based well-being projects.

Historic Landscapes and Mental Well-being (Archaeopress: 2019) is available in printed form and can be downloaded free as an open access publication by clicking here.

Research Leadership Training Programme – Open for nominations

Following on from last year’s successful Research Leadership Programme, (consistently rated 4+ out of 5), we are running a similar programme in 2019-20. This programme supports the development of all academics including Early Career Researchers, Mid-Career Academics, Senior Research Leaders and Associate Professors.

Participants will :

  • Be helped to develop the necessary knowledge and skills to lead teams to successfully deliver funded research projects, in line with stakeholder and funder requirements.
  • Gain an understanding of effective team leadership and team working within a research context in order to be able to devise strategies to get the best out of teams in the challenging environment of research.
  • Be equipped with an understanding of their strengths and limitations in order to be confident in developing their leadership skills in line with their career stage and future aspirations and be more confident to expand their funded research activities.

Quotes from last year :

“Totally relevant to tasks we have to undertake and very enjoyable learning experience”, (Early Career);

“Excellent workshop, learned a lot of useful information I didn’t know”, (Mid-Career); and

“Fantastic tools were given for future leaders both in research and academic leadership”, (Senior Research Leader).

Full details including the timetable are available  – Research Leadership Programme Overview

Nominations will be required from Heads of Department in line with the training needs of the individual. No form is needed – an email will be fine, sent to

Nominations need to be received by 30th November 2019. If you have any queries, please contact

(Please be aware that is NOT a course on bid writing.)


‘Home Sweet Home’ exhibition at The Royal Albert Memorial Museum (Dr Varuni Wimalasiri, FOM)

‘Home Sweet Home’ – Royal Albert Memorial Museum.

Dr Varuni Wimalasiri was invited by the Royal Albert Memorial Museum in Exeter (RAMM) to be part of the hosting team of their ‘Home Sweet Home’ exhibition. This event was part of ‘RAMM’s lates’ and took place on the 4th of October 2019 at the RAMM museum in Exeter.  ‘Home Sweet Home’ is an exhibition showcasing things and ways people use to welcome guests into their homes. These included greetings, rituals inherited from our parents and cultures or unconsciously copied from friends. The exhibition showcased students, migrants, refugees and even North Londoners amongst it’s line up and was curated by Ruth Gidley of RAMM.

The image taken shows Souad Fadel (Refugee Support Devon) with a ‘Bhakhoor’ burner used to open and end social gatherings in her home and in homes throughout Arabic countries (Left), Ruth Gidley (Far right) with candlesticks that belonged to her Jewish grandparents and connected her to her ancestral roots and  Varuni (middle) contributed with Sri-Lankan serving spoon. In Sri-Lanka these spoons made from various parts of the coconut plant are used in almost all households. Those which are decorated (like the one Varuni is holding) are used for special occasions and to host guests.  Culinary traditions are important to Sri-Lankans and things like these spoons cut across race, religion, economic and social boundaries in SL.  The exhibition portrays how simple gestures and belongings can be great meaning makers and create a sense of home anywhere we are in the world.  We were some of the ‘live’ exhibits that accompanied the image exhibition curated by Ruth Gidley.

This collaboration came about through Dr Varuni Wimalasiri’s current research looking at work and employment of women refugees during resettlement in Devon in Partnership (BU GCRH funded) with one of the Devon County Council’s.  The early work for this project was funded by the Big Lottery (Project ‘Woman’s Work’).

CEMP awarded DCMS grant

CEMP are partners on a new research grant from the Department of Culture, Media and Sport. Julian McDougall, Isabella Rega and Richard Wallis will be working on GB-London: Online Safety – Media Literacy Strategy – Mapping Exercise and Literature Review. 

In April 2019 the Department for Digital, Culture, Media & Sport (DCMS) and the Home Office jointly published the Online Harms White Paper (OHWP), which sets out government’s proposals for regulation and policies to tackle harms taking place online. The government is currently evaluating consultation responses to the proposals set out in the White Paper and is due to publish its response to the consultation by the end of 2019.

The DCMS have commissioned the project to:

a. undertake a mapping exercise of online media literacy initiatives, including any evaluation which accompanies them;

b. conduct a literature review of evidence on the levels of media literacy among online users and any barriers to media literacy; and

c. identify and review any existing evaluation of media literacy initiatives which were identified in the mapping exercise (part (a) above).

This research will feed into the government’s media literacy strategy.

Paper on Mixed Reality Accepted by Leading Computer Graphics Journal

Paper titled ” Context-aware Mixed Reality: A Learning-based Framework for Semantic-level Interaction” has been accepted for publication in the leading journal Computer Graphics Forum.

Dr Long Chen, the first author, was a matched-funded PhD student graduated in April 2019. He was under the supervision of Professor Wen Tang, Professor Jian Jun Zhang at BU, Dr Tao Ruan Wan at the University of Bradford and Professor Nigel John at the University of Chester as the matched-funder.

Mixed Reality is a powerful interactive technology for new types of user experience. This paper presents a semantic-based interactive
MR framework that is beyond the current geometry-based approaches, offering a step-change in generating high-level
context-aware interactions. The key insight described in this paper is that semantic understanding in Mixed Reality not only greatly enhances user experience through context-aware object behaviours, but also paves the way for solving complex interaction design challenges. The proposed computational framework generates semantic properties of the real-world environment for Mixed Reality, through a dense 3D scene reconstruction and deep image understanding scheme. A simple MR game has been developed to evaluate the proposed concept and the efficacy of the framework.

The team is invited to give an oral presentation at the premier conference Eurographics or Pacific Graphics, depending on presentation slot arrangement.

ACORN Funding Workshop for Early Career Researchers

The current round of ACORN funding is open, and the closing date for applications is 30th October. For those considering applying, this workshop is for you!

Monday 21st October   15:00 – 17:00 at the Talbot Campus in the CREATE Lecture Theatre (Fusion)

The ACORN fund is internal to BU and is aimed at giving Early Career Researchers an opportunity to hone both application and project management skills and an opportunity to receive constructive feedback from the funding panel members. Details of the scheme are available in the Acorn Fund Policy and there is a separate ACORN Fund application form.

If you would like to attend the ACORN workshop, please email

NEW ARTICLE The impact of online reputation on profitability




The purpose of this study is to quantify the impact of online customer reputation on financial profitability.


Online reputation is captured by extracting the most recurring textual themes associated with customer satisfaction and dissatisfaction, expressed within positive vs negative online guest reviews on Latent semantic analysis is used for textual analysis. Proxies of overall financial performance are manually constructed for the sample hotels, using financial data from the Financial Analysis Made Easy (FAME) database. Ordinary least squares is used to gauge the effect of online customer reputation on financial profitability.


Empirical findings indicate that recurring textual themes from positive online reviews (in contrast to negative reviews) exhibit a higher degree of homogeneity and consensus. The themes repeated in positive, but not in negative reviews, are found to significantly associate with hotel financial performance. Results contribute to the discussion about the measurable effect of online reputation on financial performance.


Contemporary quantitative methods are used to extract online reputation for a sample of UK hotels and associate this reputation with bottom-line financial profitability. The relationship between online reputation, as manifested within hotel guest reviews, and the financial performance of hotels is examined. Financial profitability is the result of revenues, reduced by the costs incurred in order to be able to offer a given level of service. Previous studies have mainly focused on basic measures of performance, i.e. revenue generation, rather than bottom-line profitability. By combining online guest reviews from travel websites ( with financial measures of enterprise performance (FAME), this study makes a meaningful contribution to the strategic management of hotel businesses.


QR GCRF Fund opens for applications 4th October – Deadline 11th November

The latest round of an internal competition to allocate BU’s Global Challenges Research Fund (GCRF) grant opens 4th October 2019 with deadline for applications of 11th November 2019.

Bournemouth University receives an annual block grant funding from Research England to undertake research as part of the Global Challenges Research Fund (GCRF) that is an integral part of the UK’s Official Development Assistance (ODA) commitment. At BU this funding will once again be allocated via an open competition in accordance with BU QR GCRF three-year institutional strategy. The aim is to support a diverse portfolio of research activities with the common feature that they all in some way address the challenges defined for developing countries in the UN Sustainable Development Goals (the SDGs).

Funding available:

The GCRF Panel on behalf of the University are pleased to formally announce the 2019/2020 call for GCRF funded projects with three scheme pathways available to applicants. Prospective applicants should consult extensively the BU GCRF funding call specification for guidance on eligibility, available funding and requirements.  There is funding of £216,000 available over the period 1 January 2020 to 31 July 2021 and this will be allocated across the three schemes based on merit.   Whilst all three schemes can involve any DAC-listed countries, the primary focus must be on the participation of and benefits to LDCs and LICs in South Asia and Africa.

The three schemes are:

Scheme 1: GCRF New Project Awards
It is intended to support well-defined research projects enabling BU researchers to collaborate with, and bring benefits to, DAC listed countries.

Scheme 2: GCRF Project Cluster/Network Awards
The scheme will support well-defined applications that develop GCRF research clusters/networks utilising a minimum of two GCRF recognised projects (funded through BU or external GCRF funds ) and seek to directly enhance the depth and breadth of ODA-compliant impact.

Scheme 3: GCRF Project Cluster/Network Awards

The scheme will support well-defined applications that develop GCRF research clusters/networks utilising a minimum of two GCRF recognised projects (funded through BU or external GCRF funds ) and seek to directly enhance the depth and breadth of ODA-compliant impact.

Application process

Applications are welcome from academic and research staff from any faculty or department at BU. For staff on fixed-term contracts, their existing employment contract must outlast the duration of the project. All activity must be ODA eligible and fit both the BU priority objectives and the overall aim of GCRF (indicated in the section ‘Purpose of Funding’). This call aims to fund new projects. The GCRF panel expects that, wherever possible, applications will be headed by PIs who do not hold existing GCRF grants. PIs of existing GCRF grants are eligible to apply for Scheme 2 ONLY but proposals must clearly demonstrate how it expands and innovates from the existing projects and the new distinctive impacts they intend to create.

To apply, colleagues must complete the proposal form (annex 1). The deadline for submissions is 5 pm (GMT) on 8 November 2019. Successful applicants will receive notification by 6 December 2019. Completed application forms should be sent to Rhyannan Hurst, Panel Clerk ( ). A full economic costing is not necessary.





Engaging with the media – scary or essential?

Wonkhe have an excellent new blog out: Why aren’t there more academic experts in the media?

Written by Justin Shaw, a HE Consultant at Communications Management, it is part of his campaign to ensure the academic voice is heard. He would like to see a proliferation in colleagues sharing their evidence-based expertise both with policy makers and the population.

For the blog Justin interviewed 30 of the most prolific ‘media active’ academics to understand the enablers and barriers in taking up media opportunities and what they would say to media-hesitant colleagues to help them take the next step.

Here are some excerpts – but do make time to read the full (short) blog:

The belief that it is far better to anticipate, lead, and take control of media opportunities (rather than suffer in response or serve as a moaning bystander) is one of the main findings that has emerged from interviews with some of the UK’s most committed “media active” academics.

A significant finding is that these academic media advocates simply now regard working with journalists as part of the job. Not only that, but they also stress that it is now (more than ever) a duty and an obligation – especially in an era of growing media input from the subjective and the “ill-informed” (most commonly defined as: shoot-from-the-hip politicians or rent-a-quote personalities drawn from reality TV shows).

While their journey as a go-to media expert has been challenging, and certainly there are some hard lessons to learn on the way, they say that we have now come to a point where academics just have to be bolder, must stand-up and project their knowledge, their evidence, their experience, and they must simply just seize the initiative. Without taking this stand then academics will be crowded out as the voices of reason

“So often politicians and policy-makers present things as facts, but there’s no evidence base for this, so I feel obliged to point out that there is a big body of work and evidence that isn’t being drawn upon, just being the critical voice to say “have you thought about the implications of what you are saying?”. The value of it is that it allows the public to have a more rounded view of the situation, so they can make their own minds up, based on evidence.”

The blog goes on to explain that the skills of an academic researcher and lecturer are the best type of skills to prepare for media engagement. So in short, you’re already got it in the bag.

The blog concluded by considering how the professional services teams around the academic, such as BU’s Press Office, BU’s RDS Impact and Research Comms colleagues, and BU’s Policy Team, can be useful additional support mechanisms – both for media experienced and novice colleagues. Get in touch if you’d like more support or to discuss how you could connect with the media or parliament.

A Fantastic Global Experience on the Way! Round tables with Global Connections- 6 th December 2019😇 From 2pm – 3.30 pm

This post is correct the mistake in yesterday’s post. The date of the event is 6th December 2019 and not October.

Dr Kaouther Kooli, Dr Hiroko Oe, Dr Elvira Bolat and Ediz Akcay will be running simulations round tables with B2B firms from Dorset and Tunis. we will be exploring with two groups of firms from each country how deep transformations have changed the firms taking part in the round table. Details are as follow:
Dr Kaouther Kooli, Dr Hiroko Oe and Ediz Akcay (ECR)will be running the round tables with B2B firms in Tunis and they have already arranged a room with the necessary equipments.
Dr Elvira Bolat and Emre Arslan, will be in a room equiped with skype (Room TBC).
Academics and PGRs from BU are very welcome to participate and provide any comments. Please feel free to email Kaouther on
Details about the session will posted on Research Blog soon.
This round table is on the first day of the conference duration ‘ Deep Transformations and the Future of Organisations’. The conference is organised by BU and other international universities, where Kaouther represents BU as an organiser and Kaouther, Hiroko and Ediz will chair the sessions during the conference.

Colombian government’s Truth Commission accepts BU’s GCRF – funded animation project as testimony

Their voices. Their stories. Their animation!

This was the mantra for a peace and reconciliation project, funded by the Global Challenges Research Fund, which CEMP’s Dr Karen Fowler-Watt (FMC) has just spent a week in Bogota disseminating to politicians, journalists, academics and NGOs.  There she joined former BU academic and journalist Dr Mathew Charles, now based in Colombia, who directed the project’s key output: an animated film made by young people from the indigenous Nasa community of Jambalo in the Cauca region who were caught up in the violence of Colombia’s 55-year civil conflict. The film was created in a series of workshops in their community – described in more detail below – and then, once complete, in mid-September they travelled to Bogota to screen their work and to share their stories of lived experience. It was an incredibly humbling and poignant experience, particularly as Colombia’s peace is once again fragile.

The most important – and potentially impactful – visit was to the Colombian government’s Truth Commission, where we screened the film and the young film makers talked about their experiences of conflict – some as ex-combatants. We also visited a children’s refuge where they shared their stories with a group of children and young people who have all been caught up in the violence, many are orphans. Screenings at Los Andes University, with a discussion about whether the combination of traditional forms of storytelling and new technologies constitutes a ‘new journalism’ followed, with the premiere in a cool indie cinema in Bogota, attended by the Senator for indigenous people, Feliciano Valencia.  We also hosted intergenerational workshops. where we explored routes to peace and reconciliation, using the film as a starting point for the discussion. Mathew Charles wrote this description of the production process for Changing the Story: where he also elaborates on the impact of the project The Tree of Love. Resilience, Resistance and Reconciliation Among Former Child Soldiers in Colombia.

“Maybe you won’t know, but I’m going to tell you the truth about what war did to my community,” says A’te, a young girl staring into the flames of the Tulpa. The Tulpa is part of an ancient Nasa storytelling tradition, which invites us to share experiences with our friends and neighbours.

A’te is accompanied by her friend, Sek.

“When I was born, war had appeared long before,” he says.

“I remember when death entered my home without permission, without even bothering to knock at the door,”A’te continues. “Our loved ones were recruited by armed groups for no reason and for no cause.”

This conversation between teenagers Sek and A’te constitutes one of the early scenes of The Tree of Love or El Árbol del Amor, a short film written, illustrated and animated by child survivors of conflict in Colombia. It explores the complex phenomenon of forced recruitment and the life of child soldiers both inside and outside insurgent groups.

Led by a team of researchers and practitioners from Bournemouth University and in partnership with the Norwegian Refugee Council, Fondación Fahrenheit 451 and Tyet, The Tree of Love is a project, which involved a series of three workshops with 25 children and young people between the ages of 9 and 24 (some of whom were ex-combatants) from the indigenous Nasa reservation of Jambaló in Cauca, southwestern Colombia. The project was funded by a grant from the Global Challenges Research Fund.

The project recently featured on the front page of one of Colombia’s biggest dailies, El Espectador, which included a podcast dedicated to the film. It has also been accepted by Colombia’s Truth Commission as official testimony. The Commission was created as part of the 2016 peace deal with the FARC guerrilla and has a three-year mandate to build a picture of the country’s past violence.

The Nasa people have lived with Colombia’s bloody conflict for the past 55 years. Hundreds of Nasa youngsters are among the estimated 17,000 Colombian children and teenagers, recruited and utilised by the myriad of armed actors in the country.

In the animation, Sek (which means Sun in Nasa Yuwe, the indigenous language of the Nasa people) and A’te (which means Moon), explain their decision to take up arms and become guerrilla fighters. The pair are fictional characters, but their stories are real, constructed from the testimonies elicited from the former child combatants and young survivors of conflict.

In seeking to access these stories, it was important to avoid the idea of ‘giving voice’, which despite the nobility of its aim, can perpetuate hierarchies and ‘top down’ approaches to storytelling.  Vietnamese filmmaker, Trinh Min Ha stresses the imperative of ‘speaking nearby’ rather than ‘speaking about’, but our aim was to get even closer and listen from within, not as a member of the community, but as part of it.

We immersed ourselves in Jambaló, sharing the community’s customs and traditions.

The decision not to use interviews as a methodological tool was key to this concept and what we might call ‘story listening’, instead of ‘storytelling’. The participants created their own stories through the production of artefacts: drawings, writing stories and poetry, culminating in their own animation.

As academics and filmmakers, we became listeners and facilitators of this shared narrative space, while the workshop participants became the storytellers.

As a result, the film is intended to sow the seeds of social inclusion and reconciliation. We saw how sharing stories can illuminate personal experience and understanding, and can create a sense of community and belonging.

We also discovered how the act of storytelling can convert resilience and the ability to recover from ‘difficulty’ into personal forms of resistance and ‘push-back’, in which a refusal to accept or comply with ‘difficulty’ emerges.

Through this concept of resistance, the structures, which underpin marginalisation and violence are identified and brought into question, but perhaps more importantly, they are also communicated to others in the pursuit of peace and reconciliation and in the hope of inspiring or provoking change.

The programme of three five-day workshops to produce the animation took place between September and December 2018. The first sessions involved autobiographical narrative and storytelling exercises and they introduced the young participants to basic animation using Adobe Photoshop and After Effects. Some of the early work produced can be viewed here.

The second workshop focused on the development of the final script and the completion of a detailed storyboard. The third concentrated on illustration and animation, and also included sound recording and sound design.

Since the workshops, the Nasa community has created its own production company, using the training and equipment provided as part of our project. They are now working with their first clients.

The film is also being used as and advocacy tool by two civil society organisations: Taller de Vida and Creciendo Unidos.

Colombian Senator, Feliciano Valencia, spoke at our recent premiere at Cine Tonalá in the Colombian capital, Bogotá:

“When we talk about conflict, we do it as journalists, academics and lawyers,” he said. “But here the young people from Cauca are telling their own story, the way they choose to tell it.”

And their message, as articulated by A’te in the final scene of The Tree of Love, is clear: “I wish that through these narratives, children or adults from different places will understand what we live through, and that they won’t judge us, and that with this story, those who make war will listen to us,” she says.


The first UK preview screening of The Tree of Love will take place at a Journalism Education Research Group symposium organised by Karen Fowler-Watt for BU’s Centre of Excellence in Media Practice (CEMP) at the EBC 4-6pm on Thursday October 10th, 2019. This is part of the EdD conference. All are welcome.

Here is a sneak preview of the film

Research team for the GCRF-funded project ‘Child Survivors of Colombia’s armed conflict: Animation as a vehicle for reconciliation’:

Professor Stephen Jukes

Dr Mathew Charles

Dr Karen Fowler-Watt

Dr Paula Callus

Dr Stephanie Schwandner-Sievers


New BU paper: Health of Nepali migrants in India

Today the International Journal of Environmental Research and Public Health accepted our paper ‘The health of Nepali migrants in India: A qualitative study of lifestyles and risks’ [1].  The research in this paper was funded through Connect India is Bournemouth University’s Hub of Practice for the Indian subcontinent.  It brought together a community of researchers, educators, practitioners and students, both at Bournemouth University and across the Indian subcontinent.

The lead author, Dr. Pramod Regmi, is lecturer in International Health in the Department of Nursing & Clinical Science.  His co-authors are based in the UK, Nepal and India.  BU authors are: Pramod Regmi, Edwin van Teijlingen, Preeti Mahato and Nirmal Aryal as well as BU Visiting Faculty Prof. Padam Simkhada.  The  International Journal of Environmental Research and Public Health is an interdisciplinary Open Access journal, hence when published this paper will be freely available to readers across the globe, including India and Nepal.


  1. Regmi, P., van Teijlingen, E., Mahato, P., Aryal, N., Jadhav, N., Simkhada, P., Syed Zahiruddin, Q., Gaidhane, A., (2019) The health of Nepali migrants in India: A qualitative study of lifestyles and risks Journal of Environmental Research & Public Health (forthcoming)