Tagged / Featured academics

Social Capital in Crises: Waves in Climate Change, Oil, Economic Shocks and Migrations – Local Economic Development Impacts in Europe

A talk by BUBS Professor Dr Davide Parrilli, member of BU University Senate and the external editorial board on “European Planning Studies.” Hosted at the Committee Room, Fifth Floor, Poole House, BU Talbot Campus, Fernbarrow, 2-3pm, Wednesday, 22 November, 2023. This important cross-disciplinary seminar welcomes all, being of high relevance to current global news.

“Local Economic Development and the Challenge of Critical Social Transformations”

Abstract
“Local economic/production systems have been a focus of actions and discussion for many years across Europe. Within an evolutionary perspective, these systems change and adapt to respond to new changing scenarios, challenges and demands of the wider social and economic community. It is the case of the challenges raised by climate change and 2016 Paris Agreement or the recent COP27 in Sharm-el-Sheikh, or by exogenous shocks to supply and demand due to present international crises. In this presentation the discussion centres around the evolution of local economic systems and identifies a specific challenge and gap that could and should be addressed soon both theoretically and from a development policy perspective. This is the social capital linked to the important migration waves that have modified the social spectrum of European socio-economies and are producing a strong impact on the way local economic development works. Open discussions and dynamic and comprehensive actions are required to address these important transformations, whilst recognising the “social embeddedness of economic action” and promoting the social capital that ignites the competitive capacity of these local economic systems.”
Best wishes,
Davide

M. Davide Parrilli, PhD (Birmingham), MPhil (Sussex), SFHEA, FeRSA
Professor of Regional Economic Development
BUBS PhD Programme Coordinator
BUBS Output Champion
Professorial Member of University Senate
Bournemouth University Business School
AACSB Accredited; SBC Accredited; EFMD Member
& Associate Editor/Editorial Board of “European Planning Studies”

Posted by Fiona Vidler MBA MSc MLIBF – Note: For any further information or RSVP this Free Event, please do contact direct the esteemed BU Professor Dr Davide Parrilli dparrilli@bournemouth.ac.uk

New book published by FoM Academics

Julie Robson (Department of Marketing) and John Toth (Department of Leadership, Strategy and Organisation) have recently published a new text on customer service and ethics.

The book focuses on the insurance loss adjuster market and is believed to be the first to provide the reader with an understanding of the importance of good customer service and sound business ethics in a loss adjusting context. Customer service topics include when customer service takes place, its benefits and different forms; how to measure and manage service quality, including response to complaints; and the impact of the Consumer Rights Act 2015 and the FCA’s Treating Customers Fairly. Business ethics topics includes the ethical theories, ethical decision making and ethical dilemmas; in addition, the text explores how ethical organisations are built in a diverse and global environment, including aspects such as corporate governance, corporate social responsibility and whistleblowing.

Loss adjusters investigate large or complicated claims for insurance companies and seek to resolve claims in a fair manner. Both customer service and ethics are recognised as important to this sector and the hallmark of a modern profession

Produced in association with the Chartered Insurance Loss Adjusters (CILA) and published by Witherby Publishing Group the text is recommended to students undertaking CILA professional examinations.