BU Research Blog

Selective Travel offers interesting combinations of airlines to fly to far away destinations.  This is great as it offers staff the opportunity to seek out the cheapest flight combination or the one with the shortest stop-over time, especially when traveling on research project funded by charities.  What is not always clear is that these airlines in in your deal don’t share codes, as I found out at Heathrow two yesterday when I checked in for a my flight to Nepal.  This trip to Nepal is part of The Colt Foundation study into the risk of kidney disease in Nepalese migrant workers.  The first leg was with British Airways (BA) to Delhi and the onward flight was with Air India to Kathmandu.  I could not check in online nor on one of the machines at Heathrow as BA treated this as a flight to India and I have no visa for India.  I needed to queue thrice to speak to BA staff member who could check me in to Delhi, she also informed me that Air India and British Airways don’t code share, and I should get my onward ticket in Delhi.  However, she could check in my luggage and send it on to Kathmandu!  Arriving in Delhi I was told at the transfer desk for Air India that my ticket was not ready yet, as my luggage had to be located.  after I told the guy my BA story.  Luckily I had a stop-over of five hours, because after an hour or so there was still no sign of y ticket.   It finally arrived a little later, and luckily I have traveled often enough in South Asia not to be worried by delays in paperwork, bureaucratic procedures, and the simple statement; “You have to wait, Sir”.

Prof. Edwin van Teijlingen

CMWH