Category / Social work

New taskforce launched to combat fraud across the UK

Dr Lee-Ann Fenge – Deputy Director NCPQSW
lfenge@bournemouth.ac.uk

The Home Office is setting up a new taskforce to combat financial fraud which will include banks, the police and government officials http://www.bbc.co.uk/news/uk-35536322

This is a response to the growing recognition that financial fraud is undermining business and the wider economy. There has been a growth in particular types of financial fraud in the last year including online banking fraud which rose by 48% in 2014. Another growth area for fraud has been the CEO or ‘bogus boss’ fraud, where staff are instructed to transfer money for a specific reason out of a company account, believing the instruction to come from a senior member of staff. Although the development of a national taskforce is positive and to be welcomed, the emphasis of this taskforce appears to be on financial fraud affecting business, and the risk is that the impact of financial scams which affect the general public might get overlooked.

Financial scams and in particular mass marketing fraud is a growing problem and can affect anyone. These types of financial scams are often targeted at older people and vulnerable groups, and the risk of becoming a victim of fraud can increase if the individual is lonely or socially isolated. The National Scams Team have identified that victims of scam mail have an average age of 74 and have typically lost more than £1,000 http://www.bbc.co.uk/news/business-34489206

Victims of mass marketing type fraud are often placed on so-called “suckers lists” and their details are then sold on to other fraudsters, increasing their risk of becoming a victim of fraud again. Those who become victims of mass marketing fraud often do not report it and therefore the true scale of the problem is unknown. However scam involvement can cause long lasting damage to an individual’s health and well-being.

Lee-ann blogsmaller

The NCPQSW is undertaking research with the National Scams Team into the problems posed by mass marketing fraud, and in particular ways of protecting those most at risk. The Care Act (2014) has recognised the risks posed by financial abuse/crime on individuals and places a statutory responsibility on local authorities to take a lead in safeguarding those at risk. This requires collaboration from key agencies involved in identifying and protecting victims of financial scams, including the police, trading standards, the financial sector, local authorities and health care.

We believe it is important that certain groups are recognised as being at increased risk of scam involvement, and those with dementia find it difficult to understand risk and apply caution to decision making due to their cognitive deficits and reduced financial capability. This makes people with dementia at increased risk of responding to scams. Therefore banks and other financial institutions should have a ‘duty to care’ for those with cognitive impairments who may make an ‘unwise decision’ a result of their cognitive state rather than simply an unwise decision.

If you want to find out more about the work of the NCPQSW please visit our website http://www.ncpqsw.com/

Publications

Olivier, S., Burls, T., Fenge, L., Brown, K. (2015) “Winning and losing”: vulnerability to mass marketing fraud, The Journal of Adult Protection, 17:6, 360 – 370.

Olivier, S., Burls, T., Fenge, L., Brown, K. (in press) Safeguarding Adults and Mass Marketing Fraud – perspectives from the Police, Trading Standards and the Voluntary Sector, Journal of Social Welfare and Family Law.

Contact, Help, Advice and Information Network (CHAIN) Demonstration 23rd March 2016

CHAIN – Contact, Help, Advice and Information Network – is an online mutual support network for people working in health and social care. It gives people a simple and informal way of contacting each other to exchange ideas and share knowledge.

The online Directory can be used to identify and communicate with other members. You might wish to do this to draw from their experience, or to elicit an opinion on an issue or something you are doing. Or you might wish to find collaborators or liaise with fellow-travellers or people with specific skills or interests for a wide range of purposes. You can do this quickly and easily with CHAIN, and part of the advantage is that the people you find will usually be happy to help you if they can.

A representative from CHAIN will be visiting BU on 23rd March at 2:30pm in Wollstone Lecture Theatre, Bournemouth House (BG10) to demonstrate how to make the most of being part of the network. All staff are welcome to attend, and please pass the invitation on to your final year students who may be interested in learning more about what CHAIN has to offer.

Contact Lisa Gale-Andrews at lgaleandrews@bournemouth.ac.uk to book your place.

I like a good spreadsheet!

I’m Sharon Docherty and I have just joined the Bournemouth University Clinical Research Unit (BUCRU) team as a Research Fellow in Quantitative Methods. My background is in Biology with a particular interest in Physiology and I’ve been involved in clinical research for the past 12 years. I also have lots of experience working with large datasets (too many years to think about) and love trying to figure out the best way of presenting results.

My main area of research interest is looking at the effects of clinical conditions (neck pain, Parkinson’s disease, diabetes) on people’s perception of vertical. How we perceive upright is dependent on our brain’s ability to integrate visual, vestibular (inner ear) and proprioceptive (positioning of joints) information. When the information from one of these systems is faulty, the brain has to overcome this by relying on signals from the other sources. This could lead to problems such as an increased risk of falling.

Some of you may already know me as I have taught across various programmes (Anatomy and Physiology, Research Methodology) within Health and Social Sciences. I’m also one of the co-founders and organisers of Bournemouth Café Scientifique, a public engagement forum for discussing scientific ideas.

So what will I be doing? As a member of the BUCRU team I am here to help you with any health related research you may be doing/thinking about doing. In particular, I can help with the design of quantitative studies as well as what to do with the collected data. I am also here to support you with developing grant proposals. You can find me on the 5th floor of Royal London House or email me sdocherty@bournemouth.ac.uk.

HSS Writing Week 4th-8th January – How can Bournemouth University Clinical Research Unit support you?

writing

bucru identity

The Faculty of Health and Social Sciences is holding a Writing Week between 4th-8th January 2016 aimed at supporting staff to find time in their busy academic diaries to prioritise writing grant applications and papers for publication.

The Bournemouth University Clinical Research Unit offers methodological and statistical collaboration for all healthcare researchers in the area. It supports researchers in improving the quality, quantity and efficiency of research across Bournemouth University and local National Health Service (NHS) Trusts. It incorporates the Dorset office of the National Institute for Health Research (NIHR) Research Design Service who offer free methodological support to researchers who are developing research ideas in the field of health and social care.

BUCRU will be supporting Writing Week in HSS by holding two drop-in sessions on Tuesday 5th January and Thursday 7th January 12-2pm in R508 Royal London House. We would also like to extend the invitation across the other Faculties for anyone who feels we may be able to support them. For those unable to attend the drop-in sessions, we would be delighted to arrange an alternative appointment.

Please see further information here, contact our adminstrator Louise Ward on 01202 961939 / bucru@bournemouth.ac.uk or visit our website. We look forward to seeing you!

Congratulations to FHSS staff on latest KPI publication

Knowledge Exchange, Knowledge Transfer, Publishing

Five RiversCongratulations to FHSS Celia Beckett and Jaqui Hewitt-Taylor and colleagues Richard Cross and Pam McConnell based at Five Rivers Child Care, Salisbury. Their first paper describes the exciting process of a Knowledge Transfer Partnership (KTP) project between BU and Five Rivers Child Care which started in 2012 and finished recently in 2015.[1]    The project was established to develop a stepped assessment package that would help to identify the emotional and behavioural needs of children who are looked after to ensure the right services are accessed and to monitor their progress.

 

Congratulations,

Professor Edwin van Teijlingen

CMMPH

 

Reference:

  1. Celia Beckett , Richard Cross , Jaqui Hewitt-Taylor , Pam McConnell (2015) Developing a process for assessment of the emotional and behavioural needs of “looked after” children: the Five Rivers model Journal of Children’s Services, 10(4):  324-38.

HSS Writing Week 4th-8th January – How can Bournemouth University Clinical Research Unit support you?

Publishing, writing

bucru identity

The Faculty of Health and Social Sciences is holding a Writing Week between 4th-8th January 2016 aimed at supporting staff to find time in their busy academic diaries to prioritise writing grant applications and papers for publication.

The Bournemouth University Clinical Research Unit offers methodological and statistical collaboration for all healthcare researchers in the area. It supports researchers in improving the quality, quantity and efficiency of research across Bournemouth University and local National Health Service (NHS) Trusts. It incorporates the Dorset office of the National Institute for Health Research (NIHR) Research Design Service who offer free methodological support to researchers who are developing research ideas in the field of health and social care.

BUCRU will be supporting Writing Week in HSS by holding two drop-in sessions on Tuesday 5th January and Thursday 7th January 12-2pm in R508 Royal London House. We would also like to extend the invitation across the other Faculties for anyone who feels we may be able to support them. For those unable to attend the drop-in sessions, we would be delighted to arrange an alternative appointment.

Please see further information here, contact our adminstrator Louise Ward on 01202 961939 / bucru@bournemouth.ac.uk or visit our website. We look forward to seeing you!

HSS Writing Week 4th-8th January – How can Bournemouth University Clinical Research Unit support you?

Publishing, writing

bucru identity

The Faculty of Health and Social Sciences is holding a Writing Week between 4th-8th January 2016 aimed at supporting staff to find time in their busy academic diaries to prioritise writing grant applications and papers for publication.

The Bournemouth University Clinical Research Unit offers methodological and statistical collaboration for all healthcare researchers in the area. It supports researchers in improving the quality, quantity and efficiency of research across Bournemouth University and local National Health Service (NHS) Trusts. It incorporates the Dorset office of the National Institute for Health Research (NIHR) Research Design Service who offer free methodological support to researchers who are developing research ideas in the field of health and social care.

BUCRU will be supporting Writing Week in HSS by holding two drop-in sessions on Tuesday 5th January and Thursday 7th January 12-2pm in R508 Royal London House. We would also like to extend the invitation across the other Faculties for anyone who feels we may be able to support them. For those unable to attend the drop-in sessions, we would be delighted to arrange an alternative appointment.

Please see further information here, contact our adminstrator Louise Ward on 01202 961939 / bucru@bournemouth.ac.uk or visit our website. We look forward to seeing you!

‘Vulnerable Warriors: Counter-terrorism and the rise of Militarised Policing’ seminar by Dr Anna Feigenbaum and Daniel Weissman,

conferences, Fusion, Knowledge Exchange, student research, Women's Academic Network

Dr Anna Feigenbaum

Daniel Weissman

2nd December 2015, Royal London House, R303, 1-1:50 pm

All staff and students welcome to the last Social Science seminar in 2015.

Abstract:

This paper seeks to better understand the cultural and material processes of police militarization and its relationship to security infrastructures and geo-political practices of social control. In this paper we trace the rise the ‘Warrior Cop’ through an analysis of changes in the circulation of advertisements of policing and policing products at security expose between the late 1990s and the present, taking our analysis up through the recent Paris attacks and the Milipol Security expo held days after.

This analysis is framed against the backdrop of existing research on the shift in the post-Cold War period from a security focus on the threat of the nation-state to the threat of insurgency and non-state actors. This period was characterized by national and transnational changes to policing: intelligence gathering and information sharing, as well as equipment supply and transfer and knowledge exchange around training and operations.

We begin this paper with an overview of the key shifts in the military and policing sectors that gave rise to the phenomenon of ‘Warrior Cops’. In contrast to dominant narratives of police militarisation that see power and tactics shift directly from the military to the police, we outline what we refer to as the militarization of security, a process through which not only the police, but also judicial and emergency response services, infrastructures, feelings and attitudes become transformed in ways that position the need for warriors against the threat of risky spaces and vulnerable bodies.

For any enquiries regarding the Social Science seminar series please contact Dr Mastoureh Fathi: mfathi@bournemouth.ac.uk

 

 

Talk by Dr Stephanie Schwandner-Sievers cancelled

conferences, Fusion, PG research, Research Ethics, Women's Academic Network

Unfortunately we are cancelling the talk: Ethnographies of Memory – the cultural reproduction of militancy in Kosovo by Dr Stephanie Schwandner-Sievers. We apologise for the late notice. This is because the Women Academic Network talk has been rescheduled this morning for the same time slot (see below). Dr Schwandner-Sievers will give her talk at a later date to avoid some people having to make a choice.

Polly Trenow (Fawcett Society)
‘Feminism in practice – does activism really work?’
Wednesday 18th November
TAG22
2-4pm (with networking 3-4pm)

For any questions, please get in touch with Dr Masi Fathi (mfathi@bournemouth.ac.uk)

Successful ESRC Festival of Social Sciences in EBC today

Knowledge Exchange, Knowledge Transfer, PG research, student research, Women's Academic Network

Slide1Slide2This afternoon Prof. Jonathan Parker introduced the final of three session in the Executive Business Centre under the title ‘Enhancing social life through global social research: Part 3. Social science research in diverse communities’.  This session was well attended and coveredwas a wide-range of interesting social science research topics.

Professor of Sociology Ann Brooks started off the session with her presentation on ‘Emotional labour and social change.’   She was followed by Prof. Edwin van Teijlingen who gave an overview of research in Nepal.  FHSS PhD student Andy Harding introduced his thesis research into ‘Information provision and housing choices for older people.’  At this point Prof. Brooks gave her second talk on ‘Risk and the crisis of authenticity in cities’. Social Anthropologist Dr. Stephanie Schwandner-Sievers spoke about her research on ‘Reconciliation and engaged ethnography in the Balkans.’  Dr. Hyun-Joo Lim highlighted her study on ‘North Korean defectors in the UK’ and the session was completed by Dr. Mastoureh Fathi who presented her analysis of parenting books for Muslim parents in the UK.

ESRC banner (2)

This was the last day of the ESRC Festival of Social Science at which Bournemouth University was extremely well presented!

 

Thank you to my colleagues for organising this and the ESRC for funding the events!

 

Prof. Edwin van Teijlingen

(medical sociologist)

NIHR Research Design Service Research Grant Writing Retreat

Training

Do you have a great idea for research in health or social care?

Would your team benefit from protected time and expert support to develop your idea into a competitive funding application?

The NIHR Research Design Serice (RDS) are offering a unique opportunity for health and social care professionals across England to attend a week-long residential Grant Writing Retreat at Bailbrook House, Bath in June 2016. The purpose of the Retreat is to give busy professionals dedicated time to rapidly progress their research idea into fundable proposals. The Retreat will provide a supportive environment for teams of two or three people to develop high quality research proposals prior to application to national peer-reviewed funding streams. Find out more.

Don’t forget, your local branch of the NIHR Research Design Service is based within the BU Clinical Research Unit (BUCRU) on the 5th floor of Royal London House. Feel free to pop in and see us, call us on 61939 or send us an email.

‘Wicked problems’ in adult social care – responding through collaborative leadership

The Care Quality Commission’s State of Care report for the Adult Social Care Sector offers both reassuring and worrying elements: reassuring in that 60% of adult services were providing good or outstanding care, but disturbing in that 7% of services were rated inadequate.

A key element related to good or outstanding ratings concerns leadership. Unsurprisingly inadequate leadership is linked to inadequate care, whilst good leadership supports an environment of high quality and continually improving care. According to the CQC report outstanding leaders are characterised by their ‘passion, excellence and integrity and collaboration with their staff.’

leadership-headerHow can leadership be improved across the adult care sector? This is a challenging question as the health and social care sectors are increasingly beset with ‘wicked problems’. Wicked problems are defined by complexity, may have long standing origins and for which there are no easy solutions. Wicked problems may be seen differently by different stakeholders, and this can be particularly challenging as services come together through integrated care.

This approach is informed by the work of Rittel and Webber (1973) who defined tame, crisis or wicked problems. Tame problems are often easily understood with clear causes and resolutions identified. Crisis problems require urgent responses but often respond to strong leadership and control during the crisis period. Wicked problems are much more complex, often with multiple contributory elements, are intractable and difficult to solve. Many of the issues within the adult social care sector are ‘wicked problems. These include a complex and challenging range of issues: an ageing population with increasingly complex needs; the impact of austerity measures on funding for the health and social care sectors; systems which are in a state of perpetual flux and change; the impact of concerns about quality of care; the need for an increasingly skilled workforce; and the problems of recruiting and retaining a suitably qualified social care workforce.  So what leadership approach would be better to deal with the challenges posed by ‘wicked problems’?

iStock_000019216251SmallTo cope with the ‘wicked’ nature of problems within adult social care it is important that leaders are able to think beyond usual leadership and management approaches. ‘Wicked problems’ require ‘wicked solutions’, a break with the constraints of the past and an approach which embraces creativity.  It requires individuals who can facilitate a collaborative approach to harness creativity across different stakeholders both internal and external to their organisation.  It requires a style of leadership which is focused on participation rather than top down direction – that is inclusive, and supports engagement with collective ideas.  Such leaders need to work with the resources within their own workforce by adopting ‘the moral resourcefulness’ to engage in challenging conversations (Hutchinson et al. 2015:3022). Only collective engagement within and across organisations can hope to address the ‘wicked problems’.

For further information on the event please contact

Dr Lee-Ann Fenge – Deputy Director NCPQSW
lfenge@bournemouth.ac.uk

References

Hutchinson , J. et al. (2015) Editorial,  Journal of Clinical Nursing, 24: 3021-3023

Rittel, H.W. and Webber, M.W. (1973) Dilemmas in a general theory of planning, Policy Science, 4: 155-169

ESRC Festival of Social Science, Financial Scamming Event, 10th November 2015

Info Days, Research themes

FSS_banner-edit

Safeguarding Vulnerable Adults from Financial Scamming

Date: Tuesday 10th November 2015 9.45 – 3pm
Location: Hamworthy Club Ltd, Magna Rd, Wimborne BH21 3AP

The National Centre for Post-qualifying Social Work is pleased announce that it will be hosting a FREE event on safeguarding vulnerable adults from financial scamming as part of the ESRC Festival of Social Science.

Financial scamming and mass marketing fraud (MMF) are growing aspects of financial crime, and those working to protect vulnerable adults needs to develop increased awareness and understanding of the challenges it poses. The Office of Fair Trading estimates that UK consumers lose about £3.5 billion to scams each year. These threats take on many forms, including doorstep scams, phone scams, postal scams and increasingly scams via the internet.
This ESRC Festival of Social Science event will showcase recent research and best practice responses dealing with the threat posed by financial scams. This event will bring together staff from key agencies and the public to explore research and best practice to tackle this issue.

Speakers

Louise Baxter – The National Scams Team
‘The National Trading Standards Scam Team – What is being done to identify, protect and prevent future harm to victims of mass marketing fraud’

Sean Oliver – Croydon Council and Trish Burls Trading Standards
‘Safeguarding Social Work and Trading Standards, Joint Working: Research and Experiences from Croydon Council’

Rebecca Rogers – BU Cyber Security Unit
‘Protecting the vulnerable from cyber-crime’

Phil Mawhinney – Policy Officer – Consumer & Community, Age UK
Only the Tip of the Iceberg: Scams and Older People

After lunch there will be an opportunity to work with others to explore new ways of working together to tackle financial scams and to explore and the ways in which agencies can develop strategies to support vulnerable adults who are at risk or are victims of financial scams.

Staff from the National Centre for Post-qualifying Social Work will also showcase the recently updated National Safeguarding Framework for Adults

Places are limited and can be booked by CLICKING HERE

CLICK HERE to see the flyer, feel free to print it out and share with your colleagues.

For further information on the event please contact

Dr Lee-Ann Fenge – Deputy Director NCPQSW

lfenge@bournemouth.ac.uk

Reference

Office of Fair Trading (2009) The psychology of Scams, Office of Fair Trading: London 

American Sociological Association Annual Conference in Chicago, Puts Romance, Internet Dating and Relationships Center-Stage

Fusion, Women's Academic Network

By Professor Ann Brooks

The American Sociological Association (ASA) Annual Conference in August, set against the stunning backdrop of the city of Chicago and Lake Ontario, and the socio-cultural earthquakes of Ashley Madison and the political challenges of Donald Trump proved to be even more dynamic than usual. The theme this year was Sexualities in the Social World and attracted hundreds of iconic figures from the sociological world and global sociologists more generally. Iconic figures such as Sasskia Sassen, Sylvia Walby, Anne Swidler, Eva Illouz, Judy Wajcman, Eric Kleinenberg, Robert Sampson, Lynne Jamieson and many many more ….. a veritable whos who in the contemporary world of sociology, presented and contributed enormously to this major conference in sociology.

sexualities in the social world

Plenary sessions included: The Politics of Same-Sex Marriage: Public Opinion and the Courts; Modern Romance: Dating, Mating and Marriage; The Rise of Nonmarital Births; Internet Dating; Abortion in America; and in addition a huge range of Presidental (ASA) Panels included : Birth Control in America; Women on the Battlefield: Integrating Women into the U.S. Military; Aging and Sexuality; Cohabitation; and many many more.

I chose sessions to reinforce the new undergraduate course I am offering in Sem 2, 2015-6 entitled Love and Intimacy in Contemporary Society and these major Plenary sessions did not disappoint. In fact they turned out to be real highpoints of the conference. A packed Saturday evening Plenary Panel entitled Romance Matters included Eric Kleinenberg (NYU), Azis Ansari (Comedian, Author, and TV Presenter), Helen Fisher (Rutgers, psychotherapist and Consultant to match.com), Christain Rudder (Ok Cupid) and Eli Finkel (Northwestern) enthralled the audience with serious and amusing presentations. This was followed by the signing of the Anzari and Kleinenberg new book …Romance Matters. I have to say the students will really enjoy this bringing together of research and teaching.

ASA Eric Kleinenberg       ASA Keynote Modern Romanceaziz

 

I convened a session on Gender, Sexuality and Work with 5 excellent papers, many of which are being published within books or journals.

The Presidential address by Paula England looked at the Changing Nature of Sexuality and and a further Presidential Panel looked at the advantages and disadvantages of Internet Dating also as an evening Keynote panel.

ASA Presidential addressASA Internet Dating

A truly inspiring conference with significant relevance for my new BU course. Thank you BU and HSS for supporting this.

Professor Ann Brooks September 7, 2015