On 16th October, Dr Emily Arden-Close, Senior Lecturer in Psychology, presented to Santander Group about how they can help problem gamblers. This was based on research she had conducted exploring ex-problem and social gamblers’ experiences of gambling and perceptions of EROGamb, technology developed by the Responsible Online Gambling Research Team for managing responsible online gambling.
The presentation generated a lot of discussion, and is expected to lead Santander Group taking an active role in developing policy to enable early identification of problem gamblers.