Mel Hughes, associate professor in social work and deputy director of the Research Centre for Seldom Heard Voice; Stevie Corbin-Clarke, research assistant based within the National Centre for Post Qualifying Social Work and Research Centre for Seldom Heard Voices; and Peter Greensmith, chair, NHS England South West Transformation Patient Reference Group and previous chair of Weymouth and Portland Patient Participation Groups (PPGs) have had their paper ‘Insights into patient voices on digital access to health care’ published in the Journal of Community Nursing.
The paper analyses research that was conducted around the impact of digital exclusion on people at risk of marginalisation. Read this paper and others in the August/September edition issue, here: https://www.jcn.co.uk/journals/latest-issue/jcn
The research, commissioned by National Voices (a coalition of 170 health and care charities in England), also informed a national report exploring the impact of digital exclusion on access to services. You can find the report, here: https://www.nationalvoices.org.uk/publications/our-publications/unlocking-digital-front-door-keys-inclusive-healthcare