Dr Julie Robson (Faculty of Management) has published a new article in The Conversation questioning whether banks can ever repair the trust that has been damaged following the PPI (payment protection insurance) scandal.
The article draws on two bodies of research. The first is a BU QR funded project on trust repair; and the second, research with co-author Prof Jillian Farquhar (Solent University) on brand spillover.
With the PPI deadline for claims fast approaching on the 29th August 2019, the article acknowledges that banks can soon draw a line under the scandal from a financial perspective but may not be able to restore consumer trust.
A full copy of the article can be found here.
Article published in Physiological Reports
The Innovation Common Room returns to FG04 on Wednesday 9 October 1-3:30pm
Student Research Opportunity
Dementia in Nepal: new publication
Impact of virtual reality on the well-being and travel experiences of people affected by dementia
Horizon Europe – ERC CoG and MSCA SE webinars
ERC grants – series of webinars
Blindness and Media Engagement
Royal Society of Chemistry Outreach Fund: Open for Applications
MaGMap: Mass Grave Mapping
Last reminder – MSCA Postdoctoral Fellowships 2024 internal deadline next week