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NEW PAPER PUBLISHED ON METAVERSE Kılıçarslan, Ö., Yozukmaz, N., Albayrak, T., Buhalis, D., 2024, The impacts of Metaverse on tourist behaviour and marketing implications,

NEW PAPER PUBLISHED ON METAVERSE

Kılıçarslan, Ö., Yozukmaz, N., Albayrak, T., Buhalis, D., 2024, The impacts of Metaverse on tourist behaviour and marketing implications,

Current Issues in Tourism, https://doi.org/10.1080/13683500.2024.2326989

ABSTRACT Metaverse is expected to deeply affect the travel and tourism industry and requires a dearth of empirical research. In this investigation, two exploratory qualitative research studies were conducted to fill this gap. The first research explored the potential impacts of Metaverse on the travel and tourism industry by interviewing tourism academics. Findings revealed that Metaverse could be used for marketing, CRM, and HRM by hospitality organisations, while it would be useful for marketing and sustainability of destinations. It could also influence tourist behaviour before, during, and after travel experiences. One of the notable findings was related to the close relationship between Gen Z and virtual events. The second research identified the motivations of Gen Z individuals to attend a concert organised in Metaverse. Accordingly, novelty-seeking, escape, fun and excitement, and socialisation were the most significant push factors to use  Metaverse.  Metaverse-specific characteristics, accessibility, and availability were the important pull factors to attend a Metaverse concert.

 

Conversation article: Hayek’s Road to Serfdom at 80 – what critics get wrong about the Austrian economist

Dr Conor O’Kane writes for The Conversation about the impact of Friedrich von Hayek’s book 80 years after its publication…

Hayek’s Road to Serfdom at 80: what critics get wrong about the Austrian economist

Conor O’Kane, Bournemouth University

“The most powerful critique of socialist planning and the socialist state”, is how Margaret Thatcher described Friedrich von Hayek’s book, The Road to Serfdom. Published in March 1944 during the Austrian economist’s tenure at the London School of Economics (LSE), the book has been enduringly popular among free-market liberals.

Among its admirers was Winston Churchill, who as prime minister released 1.6 tons of precious war-rationed British government paper to allow additional copies to be printed. More recently Elon Musk tweeted a photo of The Road to Serfdom with the caption “Great Book by Hayek” to his 174 million followers, no doubt bringing Hayek’s work to a new generation.

On the other hand, the Austrian is often seen by the left as an intellectual bogeyman, an enabler of unfettered greed, minimal social responsibility and soaring inequality.

So who was Hayek and why does The Road to Serfdom matter?

How laissez-faire fell out of favour

Born into an upper middle-class Vienna family in 1899, Hayek earned doctorates in law (1921) and political science (1923) at the city’s university. He first made a name for himself in economics in 1928, publishing a report for his research institute employer that predicted the Wall Street crash of 1929 (some critics argue that his achievement gets exaggerated).

Hayek spent 18 years at the LSE (1932-1950), before moving to the University of Chicago (1950-1962). There he worked alongside Milton Friedman, another seminal advocate for free-market principles.

These views were profoundly unfashionable at the time. The social democrat consensus had been shaped by the “robber barron” period of the late 19th and early 20th centuries. Key industries such as rail and oil had been dominated by cartels and monopolies, leading to massive wealth inequalities.

Then came the Wall Street crash and great depression, prompting a loss of confidence in economists and economic reasoning. Free-market capitalism took much of the blame. Socialism was offered as a realistic and even desirable alternative.

Prominent colleagues of Hayek’s at the LSE, including political scientist Harold Laski and sociologist Karl Mannheim, believed socialist planning was inevitable in the UK. The Labour party explicitly warned in a 1942 pamphlet against a “return to the unplanned competitive world of the inter-war years, in which a privileged few were maintained at the expense of the common good”.

Copy of the Road to Serfdom

Hayek disagreed. He thought this wave of popular “collectivism” would lead to a repressive regime akin to Nazi Germany.

In The Road to Serfdom, he accepted the need to move beyond the laissez-faire approach of classical economics. But he argued in favour of “planning for competition” rather than the socialists’ “planning against competition” approach. He opposed the state being the sole provider of goods and services, but did think it had a role in facilitating a competitive environment.

In a central theme of the book, Hayek described the difficulties that democratic decision-making would face under central planning. He believed it would lead to policy gridlock and present opportunities for unscrupulous characters to become the key decision-makers.

Hayek’s goal was to show that the British intelligentsia was getting it wrong. Socialist planning, he believed, would see citizens returned to the types of limited freedoms endured by serfs under feudalism.

Hayek and conservatism

The Road was especially popular in the US. This was helped by Reader’s Digest publishing a shortened edition in 1945, introducing Hayek to a non-academic audience of some 9 million households. He was seized upon by conservatives opposing Franklin D Roosevelt’s interventionist New Deal, who feared for the loss of personal freedoms and a drift to totalitarianism.

However, Hayek was concerned his ideas had been oversimplified and misinterpreted. He warned of “the very dangerous tendency of using the term ‘socialism’ for almost any kind of state which you think is silly or you do not like”. By the mid-1950s he had distanced himself from American and European conservatives.

Ultimately, though, after the second world war most western countries adopted a more Keynesian approach. Named after Hayek’s greatest intellectual rival, John Maynard Keynes, this involved using government spending to influence things like employment and economic growth.

Hayek’s work, meanwhile, was mostly ignored until the 1970s, a period during which the UK became mired in stagflation and industrial action. He then became the inspiration for Margaret Thatcher’s policy mix of deregulation, privatisation, lower taxes and a bonfire on state controls of the economy. With the US also facing domestic economic challenges, the then US president, Ronald Reagan, followed suit.

What the critics say

If that was perhaps peak Hayek, he has been heavily criticised from some quarters in recent years. The American economist John Komlos, in his 2016 paper, Another Road to Serfdom, convincingly argues:

Hayek failed to see that any concentration of power is a threat to freedom. The free market that he advocated enabled the concentration of power in the hands of a powerful elite.

Such over-concentration had created the “too big to fail” environment in the financial sector in the run-up the global financial crisis of 2008, and many thought Hayekian deregulation was the culprit.

More recently, the tax-cutting economic policies during Liz Truss’s short stint as UK prime minister were incubated by think tanks who regard themselves as the keepers of the Hayekian flame. Similarly, Argentinian president Javier Milei’s libertarian vision of a minimalist state is said to be influenced by Hayek.

Equally, however, it is easy to fall into that trap of oversimplifying Hayek. It is worth noting, for instance, that in the Road, he also envisaged a substantial role for the state. He saw the state providing a basic minimum income for all. He also argued that “an extensive system of social services is fully compatible with the preservation of competition”.

Even Keynes congratulated him on his publication, saying, “morally and philosophically I find myself in agreement with virtually the whole of it”.

In short, while it’s probably fair to say that the world has had to suffer the flaws in Hayek’s ideas, it is important to separate him from his supporters. He was certainly no statist, but his vision for how best to run an economy was not as uncompromising as many would have us believe.The Conversation

Conor O’Kane, Senior Lecturer in Economics, Bournemouth University

This article is republished from The Conversation under a Creative Commons license. Read the original article.

BU collaborates with BCP Council and Cambridge University on congestion modelling

Bournemouth University (BU) collaborates with the Bournemouth Christchurch Poole (BCP) Council and Cambridge University on modeling traffic congestion propagation. The work, conducted by Dr. Wei Koong Chai and Ph.D. Candidate Assemgul Kozhabek from BU advocates the use of epidemic theory to model the spreading of traffic congestion in cities.

The team proposes a modified Susceptible-Infected-Recovered (SIR) model that considers the road network structure for a more accurate representation of congestion spreading. Through an N-intertwined modeling framework and analysis using real-world traffic datasets from California and Los Angeles, the study demonstrates improved agreement with actual congestion conditions. The findings offer valuable insights for developing effective traffic congestion mitigation strategies.

Reference:

A. Kozhabek, W. K. Chai and G. Zheng, “Modeling Traffic Congestion Spreading Using a Topology-Based SIR Epidemic Model,” in IEEE Access, vol. 12, pp. 35813-35826, 2024, doi: 10.1109/ACCESS.2024.3370474.

FST and BUBS Research Staff Association Reps wanted!

HR excellence in research logoThe BU Research Staff Association (RSA) is a forum to promote research culture at BU. Research staff from across BU are encouraged to attend, to network with others researchers, disseminate their work, discuss career opportunities, hear updates on how BU is implementing the Research Concordat, and give feedback or raise concerns that will help to develop and support the research community at BU.

We are looking to recruit FST and BUBS Faculty RSA Representatives.

The Faculty RSA reps role is to support the Institutional reps with the running of the BU RSA, attending the Research Concordat Steering Group, and Faculty Research and Professional Practice Committee Meetings, to provide an update on the BU RSA and feedback any comments or concerns.

Eligible research staff are those on research-only contracts – fixed-term or open-ended employment (not PTHP/casual contracts) who have at least one year remaining on their contract at the time of recruitment.

If you are interested in the FST RSA rep or BUBS  RSA rep role, please supply a few words to demonstrate your interest and availability in relation to the position. These should be submitted to the RDS Researchdev@bournemouth.ac.uk  by 5pm on Thursday 14 March 2024.

Please contact your RSA reps to chat about it if you have any queries.

BU Policy update 2024: no 6, 6th March 2024

Politics and Parliament

Budget

All the budget papers will be here as they are released.

BBC stories:

Politics Home has a summary

And what does the budget paper actually say about education and research?

  • Committing £14 million for public sector research and innovation infrastructure. This includes funding to develop the next generation of health and security technologies, unlocking productivity improvements in the public and private sector alike. (page 36). Otherwise the section on science and innovation on page 55 only refers to things already announced.
  • Something on life sciences (page 60): £45 million of additional funding for medical charities doing life-saving research

News story from the Treasury on an investment package in life sciences and R&D

Ahead of the Spring Budget this week, the Chancellor Jeremy Hunt has today (Monday 4 March) announced a significant investment package in the UK’s life sciences and manufacturing sectors, as part of the government’s plan to grow the economy, boost health resilience and support jobs across the UK. The funding will go towards several companies and projects who are making cutting edge technology in sectors key to economic growth and part of wider government support to ensure the UK is the best place to start, grow and invest in manufacturing.

  • Chancellor to announce significant funding package for R&D and manufacturing projects across the life sciences, automotive and aerospace sectors.
  • £92 million joint government and industry investment to expand facilities to manufacture life-saving medicines and diagnostics products.
  • £200 million joint investment in zero-carbon aircraft technology to develop a more sustainable aviation sector and almost £73 million in automotive technology.

New apprenticeships: From FE Week. The ministerial statement is here

  • Thirteen specially selected apprenticeships will receive a £3,000 per-apprentice funding boost from April, the Treasury has announced. 
  • The extra cash will come on top of usual funding bands but training providers will need to deliver a minimum of 15 starts to access it.

There is one level 5 in there: nuclear technician.

And the NHS?

  • the government will invest £3.4 billion to reform the way the NHS works. …
  • This investment in NHS technology will be central to a wider NHS productivity plan including workforce productivity improvements set out in the long term workforce plan. ….
  • £430 million will be invested to transform access and services for patients, giving them more choice and the ability to manage and attend appointments virtually, and enabling £2.5 billion savings over five years. …. These transformations include:
    • Making the NHS App the single front door through which patients can access NHS services and manage their care….
    • Digitally-enabled prevention and early intervention services, through the NHS App, introducing a new digital health check ….
    • Delivering a radically improved online experience for patients, giving citizens a single digital access point for information about NHS services…..
  • £1 billion will be invested to transform the use of data to reduce time spent on unproductive administrative tasks by NHS staff, enabling more than £3 billion of savings over five years. …. This includes:
    • Pilots to test the ability of Artificial Intelligence (AI) to automate back office functions. By automating the writing and clinical coding of notes, discharge summaries and GP letters, clinicians will be able to spend more time with patients at more appointments. ….
    • Providing all NHS staff with digital passports and access to a new NHS Staff App. …..
    • An acceleration of the Federated Data Platform (FDP) to bring together operational and ICS data currently stored on separate systems to every trust in the country by the end of 2026-27 ….
  • £2 billion will be invested to update fragmented and outdated IT systems across the NHS….This will also lay the groundwork for cutting-edge technologies such as AI, enabling the NHS to become a world leader in using technology. These steps include:
    • Upgrading IT systems, scaling up existing use of AI and ensuring all NHS staff are equipped with modern computing technology.
    • Ensuring all NHS Trusts have Electronic Patient Records by March 2026….
    • Upgrading over one hundred MRI scanners with AI, enabling scans to be delivered up to 35% more quickly…
    • Digitising transfers of care. …
  • The government and NHS England will convene an external expert advisory panel to ensure that the programme has the support and challenge to deliver its goals, including making the best use of new and emerging technologies.
  • A step change in the timeliness of data and reporting will also enable the NHS to identify and adapt the best policies for improving productivity more quickly. NHS England will start reporting against new productivity metrics regularly from the second half of 2024-25, at a national, Integrated Card Board (ICB) and Trust level. New incentives will be introduced to reward providers that deliver productivity improvement at a local level, including through effective investment helping to deliver better outcomes. Further detail will be set out in the summer.
  • Building on the progress already made, the government will work with NHS England to reduce the costs of agency staffing, including ending the use of expensive “off-framework” agency staffing from July 2024, while ensuring that emergency cover can continue.
  • Alongside this, the NHS will introduce a wider set of measures to review agency price caps, tighten controls and rules around agency staffing, and improve support and transparency. Further details will be set out in the NHS’ Planning Guidance, which will be published shortly.
  • Maternity safety: The government and NHS England are investing £35 million over three years to improve maternity safety across England, with specialist training for staff, additional midwives and support to ensure maternity services act on women’s experiences to improve care…including:
    • We will train an additional 6,000 midwives in neonatal resuscitation and nearly double the number of clinical staff who have received specialist training in obstetric medicine in England.
    • Increasing the number of midwives by funding 160 new posts over three years

Britain’s mood, measured weekly

YouGov measure the mood of the country weekly, you can find it here.  They also measure government approval.

Politics Home have an updated list of MPs standing down at the next election.

  • So far, 95 MPs have announced their intention to stand down as MPs at the next general election. At the last general election in 2019, a total of 74 MPs announced that they would not stand again…
  • Conservative: 59 Conservative MPs and 4 independent MPs (Matt Hancock, Julian Knight, Lisa Cameron. Bob Stewart no longer hold the Tory whip)
  • Labour: 17 Labour MPs and 2 independent MPs (Nick Brown and Conor McGinn no longer hold the Labour whip)
  • 13 other party MPs (9 SNP, 2 Sinn Féin, 1 Green, 1 Plaid Cymru)

What is perhaps more telling is the fact that many of those stepping back from frontline politics are relatively young, in their 30s and 40s. While the Tory MPs stepping down have an average age of 56 years, Labour MPs stepping down have an average age of 69, mostly made up of veteran MPs retiring from long professional lives in Parliament.

Research and knowledge exchange: war on woke

You will recall the huge fuss in October 2023 about Michelle Donelan’s somewhat intemperate intervention in UKRI governance when she called out members of the Research England Expert Advisory Group on Equality, Diversity and Inclusion for expressing allegedly “extremist views” on social media.  The Minister demanded that the group be disbanded and people sacked. UKRI launched an investigation.  One of the people implicated, Professor Kate Sang, took legal action against the Minister.

On 5th March, several things happened:

  • UKRI reported that the investigation had exonerated all the advisory board members involved and reinstated them to the panel
  • It is reported that the Minister has paid damages and costs (or rather that the department has on her behalf).  Bindmans, the law firm who represented Professor Sang,  issued a statement.
  • The Liberal Democrats demand an inquiry into why the taxpayer is funding the payments.
  • Michelle Donelan issued a statement on X confirming she has withdrawn her concerns expressed in the tweet.

Poppy Wood, from the I newspaper, has it all set out in a thread on X. Research Professional has a timeline of what happened.

Student experience, wellbeing and finances

Student experience: the Student Futures commission

This report from the UPP Student Futures Foundation includes new polling about student experiences.  Some of the splits by demographic are very interesting.

  • 79% of students agreed that their university had given them all the support they needed to prepare for the start of term. The splits here suggest that different support is needed by the “low socio-economic status” students
  • 74% of students were working at or above the academic level they expected to be.
  • 74% of students agreed with the statement “I feel happy at university”, and 63% agreed with the statement “I feel I belong at my university”  In the original report, findings highlight that students are more likely to feel a connection with their course (55%) than with their university (39%). This gap has widened: now, 56% of students feel a sense of attachment to their course, and only 17% to their university overall.

Mental health

  • 57% agreed that university had had a positive impact on their mental health overall (though over 1/5th (22%) of students felt it had had a negative impact overall).
  • Over a quarter (27%) of students would be uncomfortable contacting their university for support if they were struggling with their mental health.
  • 60% of students were confident that if they contact their university for support when they were struggling with their mental health, that the university would be able to help them.

Teaching and learning: while 57% report having fully in person learning, only 42% think that is ideal.  Most of the rest want a mix: fully or mostly online are not the popular choices.

Social and engagement:

  • 44% of students were less engaged with extracurricular activities than they were expecting to be, and a quarter (25%) had never engaged at all.
  • 50% of students had not had any specific conversations or guidance about future careers with staff at their university;
  • 72% felt there was more their university could do to integrate workplace skills into the curriculum

Disabled students

The update a few weeks ago talked about getting to know our students.  Here we have a focus on some of the challenges and outcomes for students with disabilities.  Wonkhe’s take on the UPP report discussed above is here: Disabled students need more than support plans and “fixing” | Wonkhe: looking at the polling behind the report in more detail highlights the challenges with belonging that some groups experience, focusing on disability in particular as the largest group

Shaw Trust launched a report, ‘The disability employment gap for graduates’.  It’s an interesting read.

And the challenges are real: AGCAS launched the ‘What happens next in challenging times?’ report, analysing 2020 and 2021 Graduate Outcomes data for disabled graduates:

  • The total employment of disabled graduates at all levels of qualification was lower than the total employment of graduates with no known disability in both 2019/20 and 2020/21.
  • In both years, for first degree and postgraduate taught, autistic graduates reported the lowest proportion of highly skilled employment, followed by graduates with mental health conditions
  • In 2019/20 and 2020/21, the majority of first degree disabled graduates were more likely than graduates with no known disability to work in roles that did not require their qualification.

The recommendations are:

•         Maintain focus on the total employment gap for disabled graduates, to ensure that positive progress in outcomes for the wider graduate population does not obscure continued inequality of employment opportunities and outcomes for disabled graduates. Within data on disabled graduate outcomes, further breakdown by disability type is needed to highlight variance amongst the outcomes of disabled graduates.

•         Higher education institutions and employers should adopt the relevant recommendations in the 2023 Disabled Student Commitment. All stakeholders should consider how to effectively support and resource appropriate higher education careers and employability activity, to work towards reducing, and ultimately eliminating, the total employment gap for disabled graduates.

•         All bodies collecting quantitative data on graduate outcomes should look to ensure parity of data between disabled graduates and graduates with no known disability, as well as providing a breakdown of data by disability type to highlight variance amongst the outcomes of disabled graduates. Alongside this, there is a need for more qualitative data on disability disclosure during and after higher education participation.

•         Further research and data on the experiences and outcomes of autistic graduates are urgently needed. A collaborative approach from sector bodies, higher education institutions and employers is vital, and all work must centre the voices of autistic students and graduates.

•         Higher education institutions should review their long-term employability support for recent graduates to help mitigate any additional barriers to successful graduate transition and prioritise support for disabled graduates to prevent the compounding of existing inequalities of outcome.

Wonkhe have a blog from the authors: There is still an unacceptable gap in employment outcomes for disabled graduates | Wonkhe:

  • The pipeline is not so much leaky as blocked, to the detriment of our society. The barriers that disabled graduates, and the wider disabled population, experience in seeking, securing and maintaining good work are significant, varied and complex. Disabled people are often actively excluded from employment, directly or indirectly, as illustrated by the overall disability employment gap.
  • It is also worth remembering that our new research projects only focus on accessing work. Once in work, disabled people continue to experience inequality, with the disability pay gap currently standing at 13.8 per cent. There is a long way to go here.

Loan forgiveness for nursing students

As covered in the last update, there is a challenge with recruitment to nursing courses.

MillionPlus and the Royal College of Nursing have written to the Chancellor ahead of the budget

  • To fulfil the ambitious goals outlined in the NHS Long Term Workforce Plan, the annual intake of nursing students needs to average 29,000 between 2023 and 2031, solely to meet the NHS’s staffing requirements. Universities, and in particular modern universities who train around 70% of new nurses, stand ready to meet this challenge. However, the current pipeline, represented by the 2023/24 nursing student cohort, stands at only 22,470, highlighting a significant shortfall. To further complicate matters, current recruitment efforts primarily rely on overseas professionals, posing long-term sustainability challenges for the NHS. Further compounding this critical situation, university admission figures reveal a worrying 26% decline in nursing applications over the past two years, making a bad situation worse.
  • The burden of student debt coupled with real terms cuts in maintenance grants for nursing students act as significant disincentives for talented individuals to pursue this vital career path. These financial pressures are part of a vicious cycle of understaffing, ultimately jeopardising the quality of care delivered by our NHS.
  • To address this critical challenge, we urge you to seize the opportunity presented by the Spring Budget and invest in a loan forgiveness model for nursing graduates working in public services

Research Professional have the story.

And it seems there is public support for this: A YouGov poll: MillionPlus has a blog:

  • MillionPlus, the Association for Modern Universities, has today commented (5 March) on polling by YouGov which shows overwhelming public backing for a fee loan forgiveness scheme for nurses.
  • In total, three quarters (76%) of the public backed the measure in polling conducted by YouGov ahead of Wednesday’s budget. Support for the policy was shown by all age groups, with those 65+ most in favour (78%). The scheme received majority support from the voters of all three main parties (Con, 73%, Lab, 89%, Lib Dem, 79%).

International: Falling international recruitment

Government data published on 29th February includes numbers of sponsored study visas.

These students are expected to leave the UK: Analysis from the Migrant journey: 2022 reportshows that most foreign students do not remain in the UK indefinitely. Around 4 in 5 of those arriving on study routes had expired leave 5 years later. Since 2007, fewer than 10% of people who came to study in the UK had indefinite leave to remain 10 years later (compared to over 20% who came for work and over 80% for family reasons). The recent introduction of the Graduate route and other factors may change the proportion of students who stay on in the UK, which will be monitored in due course through the annual migrant journey reports.

This Wonkhe blog predicts this decline will continue: the change of rules on dependants will be part of it, but so also is cost of living for all these students, especially dramatically for Nigeran applicants given the changes in the value of the Nigerian currency which have made the UK a very expensive place to be.

And this one makes very worrying reading in terms of the impact of all this.: Will international recruitment fall even further? | Wonkhe.

HE sector sustainability and change

Outreach work

For a long time the sector has been pushed to do more with schools, not to support recruitment but to improve attainment for students in those schools.  At one point there was a suggestion that all universities should be required to sponsor schools.  A policy update from November 2017 has this:

  • At the UUK Access and Student Success summit on Tuesday a Government representative made clear that broader (and effective) forms of partnership working are welcome but that they expect more universities to be involved in a school sponsorship style model.
  • Background: In December 2016 the Government made clear that they expected universities to be more interventionist proposing that all universities sponsor or set up a school in exchange for charging higher HE tuition fees. The Schools that work for everyone consultation garnered responses to the Government’s aim to harness universities’ expertise and resources to drive up attainment through direct involvement. When the snap election was announced the school sponsorship agenda featured in the Conservative’s manifesto. However, recently there has been little additional push from Government.
  • Working quietly in the wings throughout this period, OFFA have been urging institutions to make progress against a more diluted version of the Government’s aim – that universities take measures to support school pupils’ attainment and increase school collaboration through the Fair Access Agreements

The analysis of responses to the consultation showed that the sector did not universally welcome this approach:

  • The consultation received a wide range of suggestions for how universities can best support school level attainment. This included support for students, support for teachers and support for schools in primary, secondary and further education. However, while the idea of school support was broadly welcomed, not all agreed that traditional, formal, academy sponsorship arrangements should be prioritised over other forms of school engagement.…
  • In addition to the specific questions asked in the consultation, some respondents raised concerns about higher education institutions being required to sponsor schools and support attainment in schools. These included some uncertainty about the extent to which universities’ sponsorship will guarantee improvements in attainment, caution about the impact the policy would have on other methods of engagement, and opposition to tuition fees in general. …
  • … the consultation received over 2,600 suggestions for how academic expertise at universities could help improve school-level attainment. Suggestions could be categorised into three broad areas: support for pupils; support for schools; and support for teachers. These respondents said that universities had a role to play in supporting primary, secondary and further education, and often cited multiple types of support suggesting that it is important that universities make a contribution across a number of different fronts simultaneously. However, higher education institutions and their representative bodies were opposed to a prescriptive approach – for example school sponsorship – due to concerns that this would limit the number of schools that are supported, and the number of pupils reached, compared to the diverse approaches currently taken.

The outcome from the consultation from 2016 referred to above was published in 2018.  On this question it concluded: The Government endorses this guidance [from the Office for Students, about Access and Participation plans] and expects more universities to come forward to be involved in school sponsorship and establishing free schools, although support need not be limited to those means. What is important is that institutions can clearly demonstrate the impact their support is having on schools and pupils.

Since then the guidance on access and participation has changed several times as has the Director for Fair Access.  In this Insight Brief from April 2022 we were told:

  • The government has signalled that it expects ‘to see the whole higher education sector stepping up and taking a greater role in continuing to raise aspirations and standards in education’. Money spent by universities on access and participation should be ‘used effectively and in line with evidence to deliver real social mobility’…
  • In the next phase of the Uni Connect programme, we are expecting partnerships to develop evidence-informed collaborative approaches to raise attainment in local state secondary schools, acting as a broker, drawing on the resources and input of local higher education providers. We expect them to continue to engage schools and colleges to deliver higher education outreach with the aim of supporting young people to make informed choices about their options in relation to the full range of routes into and through higher education, including through apprenticeships.

So now we hear from Public First, commissioned by the OfS to review UniConnect.  The report is here.

•         There is a strong underlying case for some form of centrally funded programme to encourage and deliver high quality collaborative outreach.

o   Collaborative outreach has been a feature of the system in England for more than two decades. Uni Connect is the latest of five (or depending on how we count it, six) centrally funded collaborative outreach programmes in that time.

o   The literature review conducted as part of this review reveals a strong case in principle for collaborative outreach over and above action which might be taken by individual HEIs.

§  Because HEIs have incentive to focus outreach activity on recruiting students to their own institution, especially students who are statistically more likely to attend and perform well throughout and beyond their courses. This would damage equality of opportunity for students that are currently underrepresented.

§  Because regulatory requirements to address this risk through Access and Participation Plans are still likely to incentivise individual action by universities, and thus lead to inefficacy, duplication of effort and gaps in outreach for some places and groups of students.

§  Because such collective action is likely to require additional funding since it is unlikely to be offered voluntarily at scale.

•         At their best, collaborative outreach programmes can be transformative for individuals and provide the ‘connective tissue’ that strengthens higher education access within regions and nationally.

•         Uni Connect could be more consistently effective and impactful.

o   National gaps in access to higher education between the most and least advantaged students have not narrowed during the lifetime of Uni Connect – and there is little evidence at a macro level of a reduction in the participation gap between Uni Connect target areas and the rest of the country

•         There is evidence of several reasons for Uni Connect not consistently delivering to its potential.

Research Professional have the story.

  • The reports find that “for many in higher education, and in Uni Connect partnerships themselves, the new focus on attainment-raising represents a further dilution of Uni Connect’s mission and an expansion into work that sits outside partnerships’ core competencies”.
  • For schools, this new direction “has been a poorly explained (and even outright unwelcome) incursion into work they view as their own core competency”, the consultancy adds.
  • John Blake, director of fair access and participation at the OfS, said: “As you can imagine, that was pretty hard reading for me, but I’ve spent two years telling people that you can’t just have the evidence you like—you have to pay attention to the evidence you don’t,” he said.
  • Blake added that he wasn’t about to “surrender my belief that what happens in earlier phases of education makes a difference to higher education, because that seems to be unarguable”. However, he did say that today’s reports had given him pause for thought about the best approach to that issue.

So maybe there will be a change in approach?

Franchising investigation

I explained last week the background to the public accounts committee investigation into franchised provision and specifically into student loan fraud linked to franchisees. I listened to some of the oral hearing session with the OfS and others and the transcript is here.  I’ve set out quite a lot because it is interesting, not specifically in relation to the particular fraud problem at the relevant institutions, but because of the perspective on the system and the sector as a whole.  Fascinating.

The committee started with an explanation of how student loan finance works and a focus on how much it costs the student (this set the tone for some of what came later): the Chair asked: “What assessment have you made of the affordability of student loan debt—for example, in the context of the cost of living or the affordability of housing –when setting repayment terms such as the interest rates and the length of loans? This is a huge burden that we are saddling youngsters with. I know from one of my employees that it makes a huge difference, when you are applying for a mortgage later on in life, if you are still saddled with this huge debt.”  Then there was a long discussion about defining the question, which was really what the actual debt is (i.e. over the lifetime of the loan with interest) and what is repaid and Susan Acland-Hood of the DfE had to agree to provide the data separately.

Then they went straight in with “what assurance can you give us that you are taking the fraud and abuse of student funding seriously?”.   The answer from Susan Acland-Hood was that the DfE are doing a lot, of course, but for this purpose the definition of “abuse” given was broad.

  • There are three risks that are different but related to each other.
    • There is an individual fraud risk, where somebody is trying to defraud the taxpayer of money that could be paid out in, typically, student maintenance payments—individuals who claim to be studying when they are not or who are trying to defraud the system.
    • You then have a related set of risks around something that is a bit more like misuse or mis-selling—people trying to persuade students, who themselves are more genuine than the fraudulent ones at this end, that they should engage in higher education, but where the principal aim is about gathering tuition fee payments. There may be less curiosity and interest, to put it mildly, from providers in whether what they are delivering is of really good quality.
    • Then you have a set of concerns around poor quality provision, which might not be from any bad intent, but is not serving students as well as it should be.

There was a long discussion about failures of the OfS. DfE and the SLC to talk to each other about the actual fraud case that is discussed in the NAO report on the fraud.  They all said that they are now sharing information more effectively.  The OfS spoke about the work they have done to impose additional reporting requirements on some providers and the formal investigation that was published last week.

The Chair asked another straightforward question “Why are the course outcomes poorer for those franchised higher education providers?”.  The OfS explained the B3 licence conditions on student outcomes and how they are benchmarked according to student demographics and the subjects that they are studying.

And, as we know:

  • We have been escalating our casework on those student outcomes cases over the past year. That work has covered some of these providers, but, as colleagues have said, for the next cycle, we are going to prioritise looking at the outcomes for students who are studying through those franchised arrangements, to make sure that we are having a really good look at what is happening for them and at the detail of the outcomes in particular partnerships for particular providers.

There was a conversation about guidelines for the use of agents and financial incentives.  Susan Acland-Hood confirmed:

  • We have been talking to the sector about agents. Universities UK has worked to introduce the UK agent quality framework, which is designed to make sure that agents are being well used in the system. Agents have a positive role to play but need to be operating responsibly and acting in a way that is genuinely in students’ interests. On the back of more recent reports, we have also started a rapid investigation into the use of agents, both domestically and internationally, in order to protect students’ interests. Alongside that, Universities UK has committed to reviewing the agent quality framework and updating the admissions code of practice to make clear how that applies, particularly to students studying foundation degrees, which is one of the focuses of recent attention. There have also been commitments from others in the sector that they will make sure that they abide by the updated agent quality framework when it is produced

And Susan Lapworth for the OfS said:

  • We have seen, for instance, weaknesses in the internal control environment for the lead providers, suggesting that they do not have the grip that we would expect over the recruitment activity of those delivery partners, including where agents are used. We have monitored the actions that those lead providers are taking to resolve those internal control issues. More broadly, we are always clear for these sorts of providers, as well as for all providers that we regulate, that they are subject to consumer protection law. …More recently, we have entered into a partnership with National Trading Standards, which is able to enforce consumer law. We are referring cases to them to show that we are serious when we say that compliance is not optional in this sector.

There was a discussion about the financial sustainability of the sector.

Then a really interesting point about the funding arrangements for franchise provision:

  • Chair: …When I and other members of the Committee read this, it made our blood absolutely boil. It is the bit that clearly you know only too well. It is about the amount of deductions that can take place when lead providers have franchise arrangements. You pay the student loan to the lead provider, but the lead provider, as the report says, can deduct between 12.5% and 30%. 30% can be deducted. The poor student who is taking out the loan does not even know anything about it. That is completely unacceptable, is it not? Even the worst credit cards only take 19%. That is completely unacceptable. They do not know the deduction even exists.
  • Susan Acland-Hood: Just to be clear, that is a deduction from the tuition fee amount, not from maintenance or other loans that would otherwise go into the student’s pocket. In a sense, it represents the value that the lead provider should be adding in making sure that the provision is of good quality. I would agree with you. Amounts at the upper end of that are interesting.
  • Chair: It is not interesting. I would put it to you that it is unacceptable. It is particularly unacceptable that the student is not being made aware of this. If I take out a mortgage, my financial provider has to provide every piece of information under the sun, including how much the introductory agent is being paid and how much that is worth over the term of the mortgage. Why are we not having more transparency in this area of student loans?
  • …Julia Kinniburgh from the DFE: At the moment, it is for the lead provider to think about the arrangement that they want to have with their franchisee, but it is questionable for that not to be transparent and open. That is one of the things where we want to think about whether we should take further action in that space
  • Chair: I put it to you that it is not questionable; it is egregious and it is wrong. I wonder what you can do to put it right.
  • …. Susan Lapworth: Yes, some of these figures have become visible to us as we have done the work that we talked about earlier. I agree that some of those numbers are quite shocking. Interestingly, there is also quite a range. Some are less shocking than others. Like DfE colleagues, we are concerned about what this might be telling us about the amount of that tuition fee payment, the £9,250 a year, that is being spent on making sure the courses are high quality as they are delivered to students. Those are the sharp questions that we have been posing for vice-chancellors. If the lead provider is taking that kind of percentage from the fee and the delivery provider is generating a profit or surplus from the enterprise, that squeezes down the amount of money that is being spent on students. That is of concern to us. ….
  • Chair: I hear all of that. Ms Acland-Hood, should this information be in the public domain so that every student applying for every course in the country can see what these deductions are? Sunlight is the best form of disinfectant; so is transparency. There is too much secrecy involved here. Why can we not make these arrangements fully transparent?
  • Susan Acland-Hood: As you are hearing, a lot of us think that would be a very sensible thing to do. It is under discussion with Ministers now.

Then there was a discussion about how to improve controls, mandatory registration of franchise providers etc.

A question was asked about providers who had been refused registration then becoming franchise providers: Susan Lapworth said that 20 providers have been refused registration and she was aware of 2 that had become franchise providers.

There was a discussion about monitoring attendance and engagement.

There is some published written evidence.  The UUK evidence refers to this last point about attendance and engagement:

  • We recommend that in following the NAO’s suggestion, if the Department for Education (DfE) is to develop further guidance on what constitutes meaningful engagement, that the DfE first consult with the sector to understand where there might be gaps in current approaches and where further guidance is necessary. We also recommend consideration is given to whether the OfS should lead this process, and how the regulator and government can work together with the sector on this issue to avoid the complexity of similar yet distinct expectations being created.

BU is a University Gateway Partner for AHRC-funded StoryArcs Programme

A map of the UK with blue, purple, and pink dots noting locations relevant to the project. The text states "Across the UK, StoryArcs is exploring the deep structures and innovative uses of Story."Across the UK, 11 Story Associates are on a mission…

The StoryArcs Pilot Programme sees skilled individuals take on a presented challenge as they deepen their understanding of the value and potential of Story. Each of the 11 Story experts brings with them a range of skills in telling, analysing, and/or researching stories, and experience across multiple sectors, including creative writing, virtual reality, and community engagement.

We’re delighted to be a University Gateway Partner on the StoryArcs Programme, funded by the Arts and Humanities Research Council (AHRC). The programme is led by Bambo Soyinka, the world’s first (and only) Professor of Story, at The Story Society, Bath Spa University.

Locally, Dr Kayla Jones is working with Local Trust to collect and preserve the community experiences generated by their “Big Local” funding project. She is based at Bournemouth University, and mentored by Lyle Skains.

With the help of the Story Associates, the StoryArcs Programme is conducting a deep exploration into the nature of Story Skills. They’re seeking to find out what Story Skills are, to define and categorise them, and to examine how they work to enable diverse and innovative benefits.

Discover more about StoryArcs and the Story Associates at: https://storyarcs.com/blog/meet-the-story-associates/

Congratulations to Prof. Sara Ashencaen Crabtree

Congratulations to Sara Ashencaen Crabtree, Professor of Social and Cultural Diversity, on the publication of her latest book An Historiography of Women’s Missionary Nursing Through the Lives of Two Sisters: Doing the Lord’s work in Kenya and South India (published by Routledge).

This book employs both ethnographic and secondary, archival data, drawing on a rich, fascinating trove of original material from the pre-1940s to the present day.  It offers a unique historiographic study of twentieth century Methodist missionary work and women’s active expression of faith, practised at the critical confluence of historical and global changes. The study focuses on two English Methodist missionary nursing Sisters and siblings, Audrey and Muriel Chalkely, whose words and experiences are captured in detail, foregrounding tumultuous socio-political changes of the end of Empire and post-Independence in twentieth century Kenya and South India.

This work presents a timely revision to prevailing postcolonial critiques in placing the fundamental importance of human relationships centre stage. Offering a detailed (auto)biographical and reflective narrative, this ‘herstory’ pivots on three main thematic strands relating to peopleplace and passion, where socio-cultural details are vividly explored. 

This book pays tribute to our former colleague, Professor Fran Biley.  As part of a wider oral history project entitled “Memories of Nursing” Fran Biley interviewed two British sisters who had retired to the South of England.  The two sisters, Muriel and Audrey, followed very similar missionary career paths in two different former British colonies.  Two sisters spent a total of 54 years working as Methodist missionaries in India and Kenya, one as a nurse, the other as a midwife.  Fran collected over 10 hours of interview data, as well as old videos, a suitcase of 35mm slides, albums full of old photographs, letters and personal papers from the two sisters.   Unfortunately, Fran died far too young in November 2012, before the rich data could be analysed.  Sara conducted further extensive interviews with Muriel and others who knew them, as well as undertaking a huge detective hunt to find a considerable amount of secondary data pertaining to the sisters and other Methodist missionaries across UK archives.  I am glad to be able to report that  Dr Muriel Chalkley, whose life is portrayed in the book, received an Honorary Doctorate from Bournemouth University in recognition of her services to nursing.

Prof. Edwin van Teijlingen

Centre for Midwifery & Women’ Health (CMWH)

 

The Conversation one-to-one training for academics – 19th March

BU is a partner of The Conversation, a news analysis and opinion website with content written by academics working with professional journalists.

As a partner organisation, BU academics can write for The Conversation on your areas of expertise. Conversation journalists are offering 1-2-1 training sessions for you to understand more about The Conversation, or to discuss and pitch an article to them.

A training session for staff is available on Tuesday 19 March from 10.30am – 12.30pm. Slots are available for BU academics to book for a 15-minute session with a journalist through the Eventbrite link below.

Book your slot 

Why write for The Conversation?

The Conversation is a great way to share research and informed comment on topical issues. Academics work with editors to write pieces, which can then be republished via a Creative Commons licence. Since we first partnered with The Conversation, articles by BU authors have had over 9.5 million reads and been republished by the likes of The iMetro, National Geographic Indonesia and the Washington Post.

You can learn more about working with The Conversation on the Research and Knowledge Exchange Sharepoint site

PRME UKI events and open calls for applications for awards

You are invited to a Zoom meeting of the PRME UKI (Principles of Responsible Management Education, UK and Ireland) Interest Group on Employability, Sustainability and Jobs of the Future (co-led by Dr Jonathan Louw MCIPD SFHEA and Dr Karen Cripps) that will take place on 13th March from 2.30pm – 4.00pm. This will host Arti Kumar MBE as a keynote presenter to celebrate the close of the ‘Career Story Telling for the Sustainable Development Goals’ workshops.

 Arti’s keynote speech will unravel the key features of SOARing to Success as a principled, inclusive and interconnected approach. She will show how staff can animate the four dimensions of SOAR as a process of personalised learning that enables all students to constructively align their aspirations and employability development with sustainable development goals. 

The SOAR framework was used to structure the ‘Career Story Telling for the Sustainable Development Goals’ workshop that was delivered at over 20 universities as part of PRME seed funding for pedagogic innovations 2023 (by Karen Cripps, Cathy d’Abreu and Dr Milena Bobeva).The session will include insights from collaborating colleagues and students, share the resources developed through the project, and host an open discussion on approaches to embedding ’employability for sustainability’ within the curriculum. You can read more about the project and collaborators in the link below and the zoom registration link here.  To register in advance for this meeting click here.

After registering, you will receive a confirmation email containing information about joining the meeting.

PRME Global Student Sustainability Awards Open

We are delighted to share that submissions for the 2024 PRME Global Student Sustainability Awards are open!

All Sustainability-oriented student organisations associated with PRME Signatory Members from the PRME Chapter UK & Ireland are encouraged to apply! Submissions should be completed through a SUBMISSION FORM (deadline: 31st March 2024 at 23:59 ET) to be filled by a student organisation representative, who must be a student formally enrolled with a PRME Signatory Member during the 2023 calendar year.

Applicants can find all the information about the Awards structure, submission criteria and requirements by accessing the CALL FOR SUBMISSIONS – TERMS OF REFERENCE. There, you will see that the PGS Sustainability Awards are divided into two phases: Regional Awards (February to May) and Global Awards (May to June).

Due to a partnership with Marketplace Simulations, on the 18th June 2024, PRME will celebrate the Regional Winners and award the Global Winner during the 2024 PRME Global Forum. On occasion, the student organisation awarded as the Global Winner will receive a USD $2,000 monetary prize to increase the impact of their local initiatives! The PGS Team will host two informational webinars to present the 2024 PGS Sustainability Awards and answer any questions regarding the application processes.  Please find below the registration links to these informational sessions:

  • Informational Webinar 1 – 8th March, 12.00 to 13.00 CET (register here)

Informational Webinar 2 – 18th March, 17.00 to 18.00 CET (register here)

PRME UK and Ireland Conference and Doctoral Colloquium 2024

The Calls for Proposals are open for the PRME UK and Ireland Conference and Doctoral Colloquium 2024 ‘Educating for Deep Transformation: Business Schools’ contribution to a Greener, Healthier, Fairer Society’ to be held at the University of Exeter 19th-21st June 2024. 

Submission Deadlines:

Doctoral Colloquium: Tuesday 12th March 2024

Conference: Tuesday 19th March 2024

Details of the Calls can be found here.

Additional information can be found in the link below.

2024 PRME Faculty Teaching Awards: Applications are Open

The PRME Faculty Teaching Awards recognize excellence in teaching sustainable development and responsible management practices in business education. They seek to honour innovative and impactful pedagogical contributions that advance the Sustainable Development Goals (SDGs) and align with the pedagogical interests of the PRME community.

Eligibility: Faculty at PRME Signatory institutions from all levels and disciplines. Applications can be submitted from individuals or as a team application of no more than six.

Submissions close: 31st March 2024. For more details click here.

Research Leadership training:  Leading the Development of a Project for Funding

Research Leadership:  Leading the Development of a Project for Funding

Monday, 11/03/24, 13.00-15.00

We are all told to bid, to ensure that bidding for research funding is a normal part of academic life. This is especially the case for those in, or moving into, research leadership roles. But, where and how do you start? What are the key points to consider? How do you develop competitive ideas and what are the key ingredients in developing a bid? In this session we draw on the expertise of an external consultant, Dr Stephen Kemp, and BU’s Professor Michael Silk to explore the key elements to consider when thinking about leading the development of a project for funding. Particular emphasis will be based on:

  • Demystifying bidding, research leadership & project development through the lens of funding applications: developing research questions, choosing partners, incorporating impact and more
  • The key ingredients for (and the ‘balancing act’ of) leading the development of a project for funding
  • The lived experience (and successes and failures, challenges and benefits) of leading the development of a funded project (at BU!)
  • Using the RASCI matrix and GANTT charts

Book your place for this exciting event here.  For any queries, please contact RKE Development Framework

Leveraging the value of ‘capacity-building’ research impact!

The narrative around research impact has quite rightly come to the fore in recent years. With funding organisations looking for a ‘bigger bang for their buck’ and universities emphasising their contribution to societal and economic value, it is no surprise that the words ‘research impact’ are central to researchers activities.

Whilst many researchers develop plans that emphasise ‘conceptual’ and ‘instrumental’ impacts, the long-term effect of their research is more difficult to consider. This is where ‘capacity-building’ impact comes into play. It refers to the positive effects of your research on the ability of individuals and organisations to utilise your research to strengthen their skills and invest resources in new and improved policy, processes and structures.

My work as an advisor to the Horizon Scanning & Foresight Committee in UK Parliament provides a useful example of how to develop this type of impact. My research and expert knowledge on managing uncertainty through horizon scanning and scenario planning is now informing parliaments new horizon scanning and foresight policy which will be used to identify ‘Areas of Research Interest’ (ARIs). ARIs are lists of policy issues or questions that select committees use to inform their work. Importantly, they help UK Parliament prepare for the future by identifying emerging trends and developments that might potentially affect UK Government policy.

A key feature of ‘capacity-building’ impact is that it takes time, resources and commitment to achieve a practical application. It’s not a one-off activity, but it can provide researchers with a powerful argument to leverage the impact of their work.