Tagged / julie robson

Publication success by Business School Masters student on complex insurance claims

Congratulations to MSc student, Alice Edwards, who has published her research in CLM Magazine, the highly respected and number one publication for claims and litigation managers in the USA. Entitled Creating Opportunity from Catastrophe, the article provides recommendations on how to manage complex property insurance claims (such as huge hurricane losses) by applying project management principles to improve their success. The article, based on Alice’s research with industry practitioners, is particularly timely as the US heads into what is predicted to be a particularly active hurricane season with the added complications of COVID-19.

Research underpinning this article was conducted as part of a BU Masters degree that required a large piece of original research to be successfully completed and the results disseminated within a particular organization or stakeholder group. The course was developed between the Chartered Institute of Loss Adjusting (CILA) and the Business School by Associate Professor, Julie Robson.

New paper accepted for publication on triangulation in case study research

Faculty of Management Associate Professor Julie Robson has had a paper accepted for publication in Industrial Marketing Management (CABS 3*) entitled Triangulation in Industrial Qualitative Case Study Research: Widening the Scope. The authors are Jillian Farquhar (University of Pretoria and Solent University), Nicolette Michels (Oxford Brookes) and Julie Robson (Bournemouth University).

This paper provides an inventory of triangulation categories for case study research and a theoretical reframing of triangulation consisting of three modes – convergence, complementarity and divergence.

Although set in an industrial marketing management context, the paper is a useful read for anyone undertaking case study research.

International conference on insurance marketing is coming to BU

Following three successful conferences in Paris, France (2015, 2016) and St. Gallen, Switzerland (2017), we are pleased to announce that the 4th International Conference for Marketing in the Insurance industry (ICMI) will be held at the Executive Business Centre, Bournemouth University on the 13th and 14th September 2018.

ICMI is the annual conference of the Association for Insurance Marketing (AIM) which serves as the primary platform to promote research in the field of insurance marketing. Though many academics have investigated marketing related topics in the financial sector, the insurance industry has largely been ignored. In addition, academic accounts of the insurance industry have generally focused on risk, investment and actuarial issues rather than marketing and consequently research that considers the idiosyncrasies of marketing in the insurance industry is urgently needed.

ICMI papers will cover a diverse range of insurance marketing topics including the challenges of multi-channel distribution; claims management and fraud; supply chains and ecosystems; and trust and big data. The programme includes papers from FoM and FMC doctoral students and also past and current students on the MSc Professional Development (Loss Adjusting) course.

Further information about the conference can be found here or contact the chair, Associate Professor, Julie Robson.

BU’s Dr. Julie Robson chosen as an Outstanding Author Contribution Award Winner at the Literati Network Awards for Excellence

The Business School’s Dr. Julie Robson’s chapter entitled “A Conceptual Framework for Classifying and Understanding Relationship Marketing Within Schools” published in “Advances in Educational Administration” has been chosen as an Outstanding Author Contribution Award Winner at the Literati Network Awards for Excellence 2013. The chapter was co-authored by Sophie Yang from Coventry University.

These awards are given annually for each of the academic journals published by Emerald Group Publishing, and the winners are chosen by each journal’s Editorial Team. Dr. Julie Robson’s paper has been selected as it was one of the most impressive pieces of work the editor has seen throughout 2012.

The 2013 winners will shortly be added to www.emeraldinsight.com/literati and the paper made freely available.

Dr. Robson is Head of the Department of Strategy and Marketing at BU’s Business School.

Congratulations to Julie for writing for an Emerald book series and on her award success.