Tagged / collaboration

Market Research Group Update and Overview

Awarded & submitted bids

Current news:  we have just moved our data entry facility to Talbot Campus reuniting the group on one site (DG10, ground floor) we have also updated our scanning equipment and software to make data processing faster and more accurate. Some good teamwork with IT services and Estates made the move possible, while handling a record amount of data for this time of year.

 Our ongoing projects include:

  • Dorset County Council panel surveys, providing data for the ‘Big Society’ and various staff surveys
  • RDO European Time Share research.
  • Data processing for two Bangor University, healthcare research projects with Health and Social Care.
  • Data processing for Kings College London, healthcare research with Health and Social Care.
  • Renaissance South East – Research into museum and gallery visits by primary and secondary school children in the SE region.
  • Data processing and analysis for North Staffordshire NHS, Maternity Patient Surveys a joint project with Health and Social Care.
  • The National Trust Countryside visitor research – a survey of 60 countryside areas managed by the organisation.
  • The National Trust visitor research – a survey of 180 properties in the United Kingdom, providing monthly market intelligence and feedback to properties and analysis to guide strategic decision making at a national level. The research includes and investigation of specific topics including, community engagement and drivers of visitor enjoyment.
  • Countryside and leisure research, sponsored by the National Trust to investigate drivers of countryside visit behaviour and motivation.
  • Hindhead Common, Surrey, impact of road new road route and tunnel.
  • Wareham St Martin Community research project this will provide analysis feedback for the development of community projects.
  • Research support for the Digital Hub HEIF 4 research managed by Philip Alford.
  • Research support for the GIS HEIF4 research programme managed Mark Dover, Applied Sciences
  • Research support for the Boscombe Surf Reef Project managed by ICTHR and Applied Sciences

The value of projects in the ‘order book’ at present is around £400,000 but of course this value is much enhanced by the value of case studies and research material to support the curriculum.

We also have a number of bids in progress including  Bournemouth Arts Festival, the Pembrokeshire Tourism Survey and research for the Northern Constabulary.

Out and About…

Prof Alan Fyall, Deputy Dean (Research and Enterprise) in the School of Tourism, reflects on how unstructured networking can benefit academic careers…

Continuing the theme of “talking to strangers”, first raised in the post by Dr Julie Robson on 10 May (Talk to Strangers), I remain a strong advocate of simply getting out and about so you are in a position to actually meet strangers in the first place. Julie is right in referring to networking as deliberate and planned and is right to suggest that clear objectives need to be set at the outset and then followed up. At an early stage of your career, however, I am a strong advocate of simply getting out, be it in the real or virtual world (http://www.academia.edu/ is a good place to start),  as unless “out there” you will never meet strangers and never migrate to networking.

To this day, I remain the very best of friends with colleagues from Edinburgh Napier and Aberystwyth universities having first met them at a late-night encounter at a conference dinner in Newcastle in the mid 1990s. Since then, we have written numerous papers and published four books together while we are currently in the process of writing some new material for the forthcoming REF. One of the books authored is on the theme of Collaboration which quite simply relates to autonomous organisations working together to meet a common goal. All the processes, structures of governance and detailed plans developed to achieve these common goals are virtually guaranteed to fail unless those collaborating get on personally ….. a little like the current coalition government but the less said about them the better!

It is too easy to remain in our offices and too complacent of us to accept that opportunities will simply appear be it to write a paper or be part of an application for a research grant. My advice is to escape the office on a regular basis, mingle with staff either in your own School or beyond, enjoy a chat over coffee or even register for that workshop, conference or event that you keep telling yourself you are too busy to attend. Getting out and about and communicating with your colleagues either at BU or further afield can lead to new friendships and hopefully a co-authored paper or two, a  joint research seminar or if you are really lucky a grant application. One of my best “chance encounters” occurred on a work trip to Malaysia back in 2007 when I shared a taxi from the airport in Kuala Lumpur to the centre of the city with the former Director of Tourism for Antigua & Barbuda. In the space of 40 minutes we discussed the state of tourism in the Caribbean and sketched out a PhD proposal while at the same time agonising over which schools to send our respective children. To this day my “KL Taxi” acquaintance remains a good friend and in her new position in the Caribbean is no longer a “stranger” but someone who is a strong advocate of BU, an employer of our students, a conduit to professional international networks and …… a potential co-author and PhD candidate when the pressure of work subsides!

Professor Alan Fyall

Deputy Dean Research & Enterprise

School of Tourism

Vice-Chancellor’s Award: Research/Enterprise Project of the Year

The Design Simulation Research Centre (DSRC) in the School of DEC won the Vice-Chancellor’s award for the best research/enterprise project. The research, led by Prof Siamak Noroozi, Dr Philip Sewell and Bryce Dyer, is detailed below.

Members of the DSRC have used the results of previous research, funded by EPSRC and the medical charity REMEDI, to develop a research collaboration with Chas A Blatchford & Sons Ltd, the UKs leading prosthetics supplier.  This has resulted in the team being awarded an EPSRC CASE Award (£86k) to design and develop a ‘Smart Socket’ to provide lower-limb amputees with increased mobility and improved quality of life.  This collaboration has also led to the development of research to evaluate the performance of prostheses used by athletes in elite sport.

The underlying technology developed has other applications in civil, aerospace and marine engineering resulting in the initiation of two research projects with BAE Systems (PhD matched-funding – £26k and an EPSRC CASE Award – £95k).

IP rights have been negotiated with both companies meaning that a proportion of the income generated form any products developed will come to BU.

The research into the ‘smart socket’ and prosthetics fit has seen widespread public interest as the socket will help soldiers returning to active duty who had been injured in combat.  This has resulted in the following publications in the international press:
– Soldiers could get back to active duty with the help of a ‘smart’ prosthesis” was published in the Guardian, January 2011.
– Ahhh…Comfort! UK Research Takes Next Generation “Smart Limb” to New Level” was published in the International Magazine OandP Edge (Vol. 9, No. 5), May 2010.
– Amputee mobility fix is socket science” was published in the Engineer, February 2010.

The parallel stream of research in the ethical use of sports prostheses saw one of its researchers invited to join the International Paralympic Commitee Sports Equipment Working Group. This advises on legislation of equipment used by athletes at the Paralympic Games. Along with this, invitations in this area resulted in several keynote speeches on the centre’s research at international conferences in both Germany and Spain during 2010.  The team won the research prize at the Paralympics GB National Conference based on this research.

The findings from both projects and the resultant innovations will inform an area which has seen little attention historically.  As a result of this research the team was nominated for ‘Outstanding Engineering Research Team of the Year’ at the Times Higher Education Awards in 2010.

The research into prosthetics fit and the smart socket will potentially transfer into widespread practitioner health practise through Blatchford’s 30 UK prosthetic centres. As a result this will influence how amputees are rehabilitated both from treatment within the NHS but also specialised private clinics such as Headley Court which addresses military personnel both retired or seeking return to service.

The research into the prostheses in sport has resulted in across school collaboration between DEC and the School of Tourism. This relationship investigated novel ways of assessing amputee motion. One of the researchers was invited to join a working group within the International Paralympic Committee which will help inform the sports stakeholders and the wider community ahead of the 2012 London Paralympic Games.

Congratulations to the Design Simulation Research Centre! 😀

Talk to strangers…

Guidance

Dr Julie Robson, Director of Enterprise in the Business School, reflects on the benefits of talking to strangers…

The ‘top ten tips to ..’ lists seem to be everywhere these days.  Tops ten tips to live longer, be happier, healthier and to find your ideal partner. One list that I came across recently in the business section of one of the Sunday newspapers promised to provide the reader with ten ways to be successful at work. Most of us have seen these lists before and to be honest the advice, although perhaps sound, was somewhat predictable:  i.e., deliver solutions rather than problems, be positive at work, be prepared to go the extra mile, etc.  The one tip that did stand out from the rest invited the reader to talk to strangers. This one probably stood out most as from a young age it’s the very thing we are advised against. Strangers are after all dangerous aren’t they? The rationale for talking to strangers was simply the more people you talk to the more you widen your list of contacts and knowledge of others and how they see the world.  Whilst I’m not necessarily advocating that we all go out and talk to strangers, in many ways talking to strangers is really just networking, albeit networking is more structured in terms of planning ahead, having a clear objective and following up afterwards.

networkingCould good networking then be the secret to being a successful academic? On reflection it’s a good way to identify new ideas, new ways to transfer knowledge to a wider audience and new partners for bids  Maybe talking to strangers, or at least new people, is good advice after all.

Dr Julie Robson

Director of Enterprise and Acting Head of Marketing

The Business School

For further information on successful networking see these two articles:
How to develop successful networking skills in academia
How to create an academic network

International Conference on Culinary Arts and Sciences 2011

The International Conference on Culinary Arts and Sciences 2011 was held at BU from 12-14th April. Here Dr Heather Hartwell shares the conference successes…

The very successful International Conference on Culinary Arts and Sciences has just closed and attracted a wide range of international participants from 19 countries. The idea for such a conference was first discussed in late 1993 when the Worshipful Company of Cooks of London established a Centre for Culinary Research at Bournemouth University.  At the time it was felt there was a need for a forum that could bring together culinary artists and scientists who could present their research and generally discuss ideas within multidisciplinary and relaxed surroundings.  These initial thoughts led to the first Conference (ICCAS) which was held at BU in 1996.  It proved to be so successful that further conferences were held at BU in 1998, the University of Cairo, Egypt in 2001, Örebro University, Sweden in 2003, Warsaw Agriculture University, Poland, in 2005 and finally the Norwegian Hotel School, University of Stavanger in 2008.

Since its inception, the conference theme has always been Culinary Arts and Culinary Sciences.  The food and foodservice industries are a large and integral part of most economies but in academia they are invariably treated as separate and distinct disciplines.  These operate in isolation, often blissfully unaware of what each other are doing.  The primary purpose, therefore, has and continues to be to breakdown barriers which might exist and bring talented people together so that each can see, not only what the other is doing, but also to foster a better understanding of some of the issues, problems and concerns they have.  The programme in addition to developing the central thrust of the Conference, that is combining culinary arts and science, also delivered;

Foodservice (Catering and Hospitality)
Topics included: menus, menu planning, food variety and choice, foodservice in society, education, foodservice work and culture.
Food and Cultural Tourism
Topics included: wine and beer tourism and the various interactions between food, drink, culture and identity.
Nutrition, Food Science and Technology
Topics included: foodservice provision particularly with vulnerable groups, wellbeing and food safety.
Food Marketing, Food Habits and Consumer Behaviour
Topics included: eating and drinking habits and the interactions between food, drink and hospitality.

All submissions were subject to peer review by members of the International Scientific Advisory Board and we are grateful for their time and support.

International Scientific Advisory Board:
Prof. John S.A. Edwards, Bournemouth University, UK
Prof. Christina Fjellström, Uppsala University, Sweden
Dr Agnes Giboreau, Institut Paul Bocuse, France
Prof. Barbara Kowrygo, Warsaw Agricultural University, Poland
Prof. Svein Larsen, University of Bergen, Norway, & University of Stavanger, Norwegian School of Hotel Management
Prof. Herbert L. Meiselman, US Military, USA
Prof. Bent Egberg Mikkelsen, Aalborg University, Denmark
Dr Sara S.P. Rodrigues, Oporto University, Portugal
Assoc Prof. Peter Williams, University of Wollongong, Australia

We have always prided ourselves, and others have followed, by being able to publish delegates’ papers to coincide with the start of the conference.  So very often, conference papers never see the light of day until years after the event.  Once again we have published the refereed papers (ISBN 978-1-85899-273-0) and made them available at the time of registration.  Authors of selected papers have also been invited to submit extended versions of their work to Perspectives in Public Health and a special issue highlighting the conference will be published November 2011.

We are extremely grateful to the Worshipful Company of Cooks who have again been the main sponsor of this conference and look forward to 2013 when ICCAS will be held in Portugal and 2015 when it will be held in Auckland, New Zealand.

Conference Secretariat ICCAS 2011:
Dr Heather Hartwell, Assoc Prof
Foodservice and Applied Nutrition Research Group
Bournemouth University
 
Tel: +44 1202 961712
Email: ICCAS2011@bournemouth.ac.uk
Web: www.ICCAS2011.com

Vice-Chancellor’s Award: Collaborative Research Project

Dr Richard Shipway (School of Tourism) won the Vice-Chancellor’s award for the best collaborative research project for his ESRC-funded project – The Sport Tourism Opportunities for Research Mobility and International Networking Group (STORMING) Initiative.

The grant award formed part of the ESRC’s ‘International Training and Networking Opportunities Programme’. The project supported seventeen early career researchers across eleven higher education institutions throughout the UK, through the provision of a series of international networking opportunities for emerging researchers with a commitment to supporting and further developing sport tourism research. All aspects of the delivery, organisation and external leveraging of the project were managed by Richard. The project has delivered a series of international research outputs and positioned the School of Tourism at the heart of emerging research in this area. Richard has also maximised opportunities from this project, including an invitation to serve on the ESRC Peer Review College, reviewing grant applications in the social sciences.

Richard received the award for having made a substantial impact in collaborative working within BU, and securing external funding to create an innovative research network involving internal colleagues and external institutions. The research undertaken by the network has led to high impact outputs.

Congratulations Richard! 😀

How KTPs helped Dorset Cereals quadruple in size

Guidance

Dr Martyn Polkinghorne added an excellent post a couple of weeks ago about Knowledge Transfer Partnerships (KTPs). Following on from this David Kilburn, Head of Business Development and Associate Professor (Enterprise) in the School of Tourism, has added this post about how KTPs with BU helped local SME Dorset Cereals.

I have been involved in KTP schemes for about 8 years and during that time I have written 11 successful 2 year classic schemes and 6 short KTP schemes.

KTPBasically the KTP scheme is a partnership between BU and a company whereby knowledge is transferred both ways – from the university to the company and vice versa. An Associate – a graduate from anywhere in the world – is employed for 2 years on average and has 2 supervisors, 1 from BU and 1 from the company.

The Associate also receives structured training and development on quarterly training days set up by the funding body, Momenta.

Seven of the classic KTP schemes have been with food related companies such as Dorset Cereals (2), Fudges Bakery, Chococo, Olives Et Al, Cowdry’s Bakery, Sandridge Farmhouse Bacon and Sun Cottage Wholefoods.

All of the above KTP schemes have been successful but the double scheme at Dorset Cereals was particularly successful and quadrupled the business within two years.

There now follows a more detailed overview of the Dorset Cereals success story.

Dorset Cereals is now the UK’s leading provider of muesli following the successful completion of two Knowledge Transfer Partnerships with Bournemouth University.

The Dorchester-based company, which produces flakes, granola, porridges, bars and slices as well as muesli, hired University graduates to help develop its marketing and production functions. And on the back of Bournemouth University’s support Dorset Cereals has nearly quadrupled the size of its business.

When Managing Director Peter Farquhar arrived at Dorset Cereals in 2005 there was no marketing function – and having seen a story about another company which had worked with the University on a knowledge transfer programme and received an emarketing mail shot from David Kilburn, Head of Business Development, Mr Farquhar got in touch with David at Bournemouth’s School of Services Management (now the School of Tourism). “We had an outrageous plan that would see us become the UK’s leading muesli provider and together with the University we identified two big gaps that needed plugging,” he said. “One was around the relationship with our consumers, particularly the website, where we had no expertise in the business, and the second was around production capacity and processes which we needed to change to meet the planned volume growth.”

Bournemouth University graduate Harriet McKay – who has since been appointed as the company’s Communications Manager – was brought in to deliver the marketing support. “When I started, the website was plain and there was absolutely no reason for customers to come back to the site,” Harriet explained. “I worked with the team at Dorset Cereals and their design agency to create a new website that would create more visits and importantly communicate their brand values. Before the University’s involvement the company had 16,000 emails on its database, now we have over 200,000. It’s been a fantastic success story.”

The company, which had access to University academic expertise around web marketing and database development, also commissioned a second knowledge transfer programme to up production targets. “We brought in new equipment and employed new staff, but ultimately we needed to change the way we worked on the factory floor and the University helped us to improve our production capacity and processes,” Mr Farquhar said. “The University’s involvement has been pivotal to our successes – frankly we couldn’t have got to the stage we are without the involvement of Bournemouth’s staff and students.”

Dr Martyn Polkinghorne, Bournemouth University’s Knowledge Transfer Programmes Centre Manager, said the partnership with Dorset Cereals was a good example of what the University can bring to business. “Businesses should be more aware that universities have the capability to make a direct impact on their bottom line, as we have in this case. Here at Bournemouth we have particular expertise in supporting the food and drink sector, as well as many other key specialisms which firms are tapping into.”

David Kilburn
Associate Professor Enterprise
Head of Business Development
School of Tourism

For further information on KTPs, view the following webpages:

Social Capital Events at BU

Aimed at all BU Academics (other colleagues welcome), this is a great opportunity to engage with a topic which crosses academic disciplines and to meet colleagues from across the University.

The theme of these events is the role of universities in building social capital, whether at regional, national or international level. By ‘social capital’ we mean the resources in a society which underpin social cohesion and inclusiveness. More cohesive societies with high social capital are likely to be more economically successful as well as politically stable.

Universities are or should be key institutions in enabling the growth of social capital, for example by generating and testing ideas for its enhancement, monitoring and supporting activities intended to increase it, and analysing examples of its decline or growth. Some of this will happen as a direct consequence of their educational missions and of research dissemination. However, much more could be achieved by universities through deliberate and strategic initiatives to engage with external communities.

A number of leading academics will be visiting BU to share their knowledge and expertise in this area:

  • The work of the Institute of Community Cohesion in relation to the HE Sector
    Professor Ted Cantle (Institute of Community Cohesion)
    Thursday 16 June 2011, 11.00-12.30, K101, Talbot Campus 
  • Engagement with Thames Gateway Communities
    Dr. Iain MacRury (University of East London)
    Tuesday 21 June 2011, 12.00-13.30, Student Hall, Talbot Campus
  • Research meets Local Theatre
    Professor Stephen Coleman (University of Leeds)
    Friday 24 June 2011, 12.00-13.30, PG19, Talbot Campus

See the Blog events calendar for details. For booking or information, please email Staff Development.

Using Facebook to collaborate

Guidance

facebookAs a social networking tool, Facebook provides an interface for groups of people to to meet one another, communicate, store details about each other, and publish information about themselves in the form of a profile.

Facebook can be used as an academic collaboration tool for:

  • identifying potential collaborators
  • posting photos and files to share with others and inviting others to comment on them
  • commenting on other people’s photos and files
  • engaging in one-to-one private conversations
  • engaging in many-to-many conversations
  • creating private and public spaces (groups) for themed discussions

Facebook has been set up to suggest to users links and people they may know or be interested in, based on their interests, common goals, friends, etc. It is these serendipitous connections that help Facebook bridge the gap from social networking tool to academic collaboration tool.

BU Research Group, FacebookBU has recently set up the BU Research Group as a private Facebook group. This is a closed group that only members of BU staff can join. As such this provides a collaborative e-working environment for BU staff to:

1. discuss research ideas safe in the knowledge that all discussions will only be visible by other group members, i.e. BU staff only
2. make contact with one another, to search for one another, to identify colleagues with particular skill sets, etc.

You can also use Facebook to set up your own private collaborative work space for themed discussions (for example to discuss ideas for a multidisciplinary bid) – you can select who to invite (this could be anyone, providing they have a Facebook account) and only those who are members of the group will be able to access the shared information.

Setting up a private group is really easy, you just need to:

  • log in to your account in Facebook
  • from your News Feed page, click on ‘Create Group’ on the left hand menu
  • a pop-up will open asking you to enter the name of the Group and to select from your friends list who should be invited to join the group
  • ensure the privacy is set to ‘closed’ to ensure that only those invited to be members of the group can access the information
  • Facebook will then send the invites and your private group space has been set up

A number of guides have been published about how researchers can use social networking tools to collaborate. The best two we are aware of are:

RIN logoSocial Media: A guide for researchers, published by the Research Information Network in February 2011

Collaboration Tools, published by Educause Learning Initiative in August 2008networking

Using Google Docs to collaborate on documents

Guidance

Google Docs logoGoogle Docs is an online tool that enables collaborators to work in a synchronous environment on a single document. Rather than passing a document between authors, Google Docs allows authors at different physical locations to work together on the same document in real time. Changes made to the document can be tracked and attributed.

So what does this actually mean? What does Google Docs do? There a is a rather nice explanation of this on the Google Docs Help site:

“Google Docs enables multiple people in different locations to collaborate simultaneously on the same doc from any computer with Internet access. For example, Alice and Meredith are working on a project together, and they need to write a document, keep track of their work in a spreadsheet, and create a presentation and a drawing to share with other people involved in the project. Alice lives in New York, and Meredith, in Los Angeles. When Alice makes changes to the document, spreadsheet, presentation, or drawing, Meredith can see them in real time and respond to them immediately. Both of them work on the same docs, so there’s no need to go back and forth, comparing and consolidating individual files.” (Source page)

Sounds fabulous! And with Google Docs you can create documents, spreadsheets, presentations, etc. You can start a document in Office and then transfer it to Google Docs for collaborative editing. In addition, documents are saved to the cloud meaning that you can access them from anywhere with an Internet connection – no more faffing about with saving documents to pen drives or emailing documents!

Google Docs is free to sign up to; access is via a Google account.

You can keep up to date with enhancements to Google Docs via their blog.

If you’re already using Google Docs then let us know by commenting on this post!

Collaboration Tools for Academics – run a session in your School!

Guidance

Collaboration Tools for Academics (CTA) is one of the projects currently running at BU, sponsored by Prof Matthew Bennett. Steve Webster is the Business Analyst (EITS) working on the project and he has provided a project update. There is still the opportunity to run a fact finding workshop in your Research Centre, Academic Group and/or School so you can shape how collaboration tools are used and supported at BU in future.

The aim of the project is to facilitate collaborative working within and beyond BU and therefore raising the research-enterprise profile of the organisation. This will be achieved by making it easier for academic staff to work in a collaborative manner. In order to do this, the project will first identify what you currently do as a collaborative researcher and a member of academic staff and also identify where you feel the need for support in these activities.

There is an ongoing fact finding exercise that is trying to develop understanding in two areas. First there is an effort being made to understand people’s experience levels both in collaboration and in I.T. This is to ensure that all members of the community have their needs understood. Second there is an effort to understand the research activities that all members of the community are involved in.

Revised What Researchers Do - mind mapThis mind map (click on the image to make it larger) has been used to generate discussion in a series of workshops. If your research group would like to run a packaged version of this workshop please contact the business analyst Steve Webster who will be pleased to help you set things up.

The final aim of the project will be to make visible and available a set useful services that you can use in support of you collaborative work. The services that get put into this set are not yet agreed. The kinds of things that you might like to have easy access to could include: blogs, wikis, voice and video conferencing, shared social space, installing novel software, survey software, data analysis tools. But these are all just examples.  You still have an opportunity to get involved and contribute to shaping the future support offerings for researchers in BU and beyond.

Do you use collaboration tools to work with colleagues at the moment? If so let us know what works and what doesn’t work so well by commenting on this post!