Can We Sell Security Like Soap? A New Approach to Behaviour Change

Our next Interdisciplinary Cyber Security Seminar will take place on Tuesday, 19th November at 5pm. Our seminars are approachable, and require nothing more than a general interest in security, and an enquiring mind.

Our speaker will be Debi Ashenden, who is a Reader in Cyber Security and Head of the Centre for Cyber Security and Information Assurance at Cranfield University, based at the Defence Academy of the UK, Shrivenham. Prior to taking up her post at Cranfield University she was Managing Consultant within QinetiQ’s Trusted Information Management Dept (formerly DERA). She has been working in cyber security since 1998 and specialises in the social and behavioural aspects of cyber security. Her research is built on a socio-technical vision of cyber security that sees people as solutions rather than as the problem. Debi is the co-author of, ‘Risk Management for Computer Security: Protecting Your Network and Information Assets’, Butterworth Heinneman (2004).

Talk Abstract: Many organisations run security awareness programmes with the aim of improving end user behaviours around information security. Yet behavioural research tells us that raising awareness will not necessarily lead to behaviour change. This talk examines the challenge of changing end user behaviour and puts forward social marketing as a new paradigm. Social marketing is a proven framework for achieving behavioural change and has traditionally been used in health care interventions, although there is an increasing recognition that it could be successfully applied to a broader range of behaviour change issues. It has yet to be applied however, to information security in an organisational context. This talk will explore the social marketing framework in relation to information security behavioural change and highlight the key challenges that this approach poses for information security managers. We conclude with suggestions for future research.

The seminar will take place in EB202 in the Executive Business Centre, and will be free and open to all. If you would like to attend, we encourage you to register at

Sustainable Design Research Centre – Research Seminar

Wednesday   20-11-2013

Room:   P302 LT (Poole House, Talbot Campus)

Start: 12:00 Finish: 13:00


There have been major developments in computer modelling of galvanic corrosion processes over the last twenty years which have resulted in modelling being widely used to simulate the performance of cathodic protection systems which are used to protect structures from corrosion both offshore and onshore. These physics based models represent the electrode kinetics on the metallic surfaces as well as the current flow through the electrolyte. In recent years similar technology has been developed to simulate galvanic corrosion between dissimilar metals in structures which are exposed to thin electrolyte films. For example aircraft and automobiles subject to humid atmospheres and splashing of de-icing fluids.

The work will present applications of the modelling technology in the Oil & Gas industry and describe recent developments in modelling aircraft structures.

The above work will be presented by Professor Carlos A. Brebbia and Dr Robert A Adey, external speakers from the Wessex Institute of Technology.

Professor Carlos Brebbia is Director of the Wessex Institute. After obtaining his PhD at Southampton, he worked at a major UK Research Laboratory before taking an academic appointment at Southampton University where he rose from Lecturer to Senior Lecturer and Reader.  During his time at Southampton he took leave to become Visiting Professor at many other universities, including Princeton. After having been appointed full Professor of Engineering at the University of California, Irvine, he decided to return to the UK to set up the Wessex Institute in the New Forest.

Professor Brebbia is renowned throughout the world as the originator of the Boundary Element Method, a technique that continues to generate important research work at the Wessex Institute.  He has written numerous scientific papers and is author or co-author of 14 technical books and editor or co-editor of more than 400 volumes. He is also Editor of several journals.

Carlos’ interests span from the analysis of advanced structures such as shells to the modelling of environmental problems, dealing with a wide variety of methodologies.  His most recent efforts have been concentrated on the development of Wessex Institute as an international centre of excellence.

Dr Robert A Adey (Bob) is Director Strategic Development at C M BEASY Ltd.  He has a PhD and MSc from Southampton University. UK.  He has over twenty years’ experience in the development and application of computer modelling software for corrosion and CP applications in the Oil & Gas, Defence and Aerospace industry. He is currently manages BEASY Collaborative R&D projects and major engineering services projects.


Brief description of the objectives of Wessex Institute as a knowledge transfer organisation. This includes work in the field of computational modelling with a wide variety of applications, training and scientific meetings organisation, and the publication of scientific and technical literature.

 Wessex Institute collaborates with many institutions around the world and acts as a focus for the dissemination of the latest advances in a variety of fields.

If you have any questions or would like to know more about this seminar or any general inquires about research, enterprise or professional practice activities within Sustainable Design Research Centre please contact:

Dr Zulfiqar Khan (Associate Professor)

Director SDRC


Demand management works says RCUK

I have heard one of two grumbles over the years over our mandatory internal peer review for Research Council (RCUK) proposals and this can sometimes seem like an ‘additional hurdle’ to get through in making a submission. BU is not alone in having a mandatory review process for RCUK grants and we implemented this, as did others around the UK, on the back of demand management measures initiated by some of the Research Councils (such as the EPSRC who will ban repeatedly unsuccessful applicants from making further submissions for 12 months). To help ensure no one at BU is unable to bid for the calls they wish to, we want to offer this extra support to our academic community in helping them submit the best possible application that they can.

At BU we have seen success rates with RCUK funders increase due to the utilisation of the RPRS. Today Times Higher Education announced that due to initiatives taken by BU and other institutions in reviewing applications before submission, across the board RCUK success rates for funding have risen. The ESRC responsive mode scheme for instance has gone from a 14% success rate in 2011-12 to a 16% success rate in 2012-13.

Helping ensure fewer numbers of lowe quality bids are submitted to RCUK funders facilitates a reduction in administration costs, which can then be redistributed into funding calls. This is great news for the funders and for applicants and potential applicants.

We are reviewing how the internal peer review process works at BU to make it even more useful and ever less bureaucratic to help any RCUK applicants and indeed applicants for any funding bodies. More details on this will be placed on the blog soon!

BOOK yourself into our last FUSION Awareness Session or our Bid Writing Workshop – Get as much help as you can…

For those of you who missed out on our valuable Fusion Awareness session yesterday Wednesday the 13th of November do not panic we are holding one more more session on:

Monday the 18th of November at 2-3pm in The Casterbridge Room (THS) Poole House – Talbot Campus

For any questions that you may have on Fusion specifically or for more information on the scheme and application process we would recommend you attend this last session (before the deadline – 13th of Dec at 2pm) where the manager of the Fusion Investment Scheme (FIF) Sam Leahy-Harland will be on hand with some of the Fusion panel committee members to answer your questions and to run through some useful information on applying to the scheme.

We also have some spaces on the Fusion Awareness Workshop Targeting the Fusion Fund with Martin Pickard on:

Wednesday the  20th of November from 9:30 – 12 midday in Christchurch House (CG04) on Talbot Campus 

This Workshop is an ideal opportunity to get some tips and advice from our expert bid writer and to further improve your chances with your own Fusion bid applications 

If you wish to book into either the Fusion Awareness Session on the 18th of November or the Fusion Workshop on the 20th of November with Martin please would you send me an email Dianne Goodman ASAP and I’ll get you booked in.

Don’t delay and give yourself the best chance !!!       

With three funding strands available for staff there are a wealth of opportunities for both academic and professional support staff to take advantage of:                                                                                                                     

 In the July round:

  • the Staff Mobility and Networking (SMN) strand committee  funded 18 applications in July totalling £73K. 
  •  the Study Leave strand (SL) committee awarded £107K.
  •  the Co-Creation and Co-Production (CCCP) strand was the most popular of the three in round one with 47 applications. A total of £92K was awarded to successful applicants.

 For all the updated strand policy documents, Fund FAQ’s and information about applying, please visit the FIF intranet pages.


The Teaching Exchange Workshop Goes International

Developed by Bournemouth University’s Dr. Anna Feigenbaum alongside Dr. Mehita Iqani, the Teaching Exchange Workshop was designed to foster a space for collegiate interaction and sharing experiences of the challenges and opportunities involved in teaching. Piloted at five Universities across the country in 2010-2011 through support from the Higher Education Academy, the Teaching Exchange Workshop offers colleagues a chance to work through departmental issues including curriculum development, diverse student expectations, and teaching time management.

Participating institution, the London School of Economics and Politics, said the workshop activities “got colleagues thinking creatively and learning from each other. These could be applied by any department wanting to improve teaching practice and make best use of their staff’s experience and knowledge.”

On November 8, 2013 Dr. Feigenbaum was invited to South Africa to facilitate the first international Teaching Exchange Workshop at Wits University in Johannesburg. Drawing on successes of the pilot workshops in the UK, the Wits workshop featured new participatory exercises for generating innovative assignments that bridge practice and theory, and for problem-solving challenges associated with teaching in a time of 24/7 email and social media access.

As a low-cost and high productivity model for teaching quality enhancement, Dr. Feigenbaum and Dr. Iqani are keen to see the TE Workshop continue to grow both nationally and internationally. To learn more about the Teaching Exchange Workshop, you can download a free TE Workshop handbook. You can also read a sample of pilot study results published in the Journal of Further and Higher Education.

Congratulations and Good Luck

October saw an increase in activity for bids being submitted and a number of awards were won with congratulations due to Schools for winning research grants, consultancy contracts and organising Short Courses.

For ApSci, congratulations are due to Adrian Pinder for his consultancies with Natural England, Game & Wildlife Conservation Trust, and Aluna Foundation, to Paola Palma for her contract with English Heritage, and to Jonny Monteith for his consultancies with Churchfield Farm, Roofing Cladding & Building Ltd, Sembcorp Bournemouth Water Ltd, Anesco, and Sherborne Castle Estates.  Good luck to Adrian Pinder, Roger Herbert and Adrian Newton for their consultancy to New Forest National Park Authority, and to Grants Academy member Amanda Korstjens for her application to AHRC investigating the feedback loops between our diets, societies and bodies.

For the Business School, good luck to Tim Ford, Mark Painter and Dean Patton for their consultancy to RBS Group, to Grants Academy member Max Lowenstein for his application to Socio-Legal Studies Association, to George Filis and Hossein Hassani who have submitted individual applications to the British Academy, to Aroean Lukman for his contract to the Japanese Society for Promotion of Science, to Juliet Memery and Dawn Birch for their application to British Academy of Management, and to Huiping Xian and Julie Robson who have submitted individual applications to the British Academy of Management.

For DEC, congratulations to Hongnian Yu and Shuang Cang (ST) for their Erasmus Mundus award with the European Commission, to Bob Eves and Siamak Noroozi for their Knowledge Transfer Partnership with Consolor, to Biao Zeng and Jian Jun Zhang (MS) for their contract with Hunan Tianpei IT Ltd for a match funded student, and to Zulfiqar Khan and Mark Hadfield for their contract with Future Energy Source.  Good luck to Katherine Appleton for separate applications to the MRC and ESRC, to Sarah Williams for her application to NIHR, to Simon Thompson and Jian Jun Zhang (MS) for their application to the British Academy identifying yawning in neurological disorders by facial capture techniques, to Jan Weiner, Samuel Nyman and Anthea Innes (HSC) for their application to Alzheimer’s Research UK, to Jianbing Ma who has applied to the Royal Society, and to Tania Humphries-Smith, Nigel Garland, Mark Hadfield, Clive Hunt and Philip Sewell for their EPDE conference with the Institute of Engineering Designers.

For HSC, congratulations are due to Anthea Innes and Michele Board for their successful Erasmus LLP with the European Commission, to Anthea Innes, Michele Board, Sarah Hambidge, Samuel Nyman and Jan Weiner for their ESRC Festival of Social Science application ‘Dementia in Dorset – what does this mean for you?’, and to Lee-Ann Fenge, Maggie Hutchings, Jen Leamon and Anne Quinney for their ESRC Festival of Social Science application ‘Promoting dignity through understanding narratives of care’, and to Anthea Innes for her contract with Quantum LifeCare.  Good luck to Sara Crabtree and Gail Thomas for their application to Wellcome Trust, to Jonathan Parker and Sara Crabtree for their application to the British Academy, to Luisa Cescutti-Butler for her short courses to Great Western Hospital NHS Trust and to Eastbourne District General Hospital, to Vanora Hundley, Edwin Van Teijlingen and Ann Luce for their application to the British Academy, and to Anthea Innes for her Wellcome Trust application.

Congratulations to the MS for Jian Jun Zhang, Jian Chang and Lihua You for their successful European Commission application for user centred computer animation techniques, they also, together with Xiaosong Yang, successfully secured a second European Commission application for ‘Dr Inventor’, to Stephanie Farmer for her consultancies with Borough of Poole and also Tribal Education Ltd, which the latter was joint with Anthony Minto, to Liam Toms for his consultancy with Doppelganger Productions, and to Rebecca Jenkins and Grants Academy member Mike Molesworth for their consultancy with Work Research Ltd.  Good luck to Barry Richards and Roman Gerodimos for their application to AHRC, to Chris Pullen for his application to the British Academy, to Roman Geromidos for his submission to The Spencer Foundation, to Jian Chang, Hongchuan Yu and Jian Jun Zhang for their Royal Society of Medicine application researching smart mobile production of computer animation, to Jamie Matthews for his application to the Japan Foundation Endowment Committee, to Lihua You and Jian Jun Zhang for their Royal Society application, and to Julian McDougall and Ashley Woodfall for their application to NESTA.

For ST, congratulations to Lisa Stuchberry and Jon Hibbert for their contract with Dorset Clinical Commissioning Group (NHS), to Richard Gordon and Mike Evans (ApSci) for their consultancies with the British High Commission Nigeria and also with the British Embassy, and to Ehren Milner for his consultancy with Dorset County Council.  Good luck to Grants Academy member Alessandro Inversini for his ESRC application on strategic and tactical use of tourism technologies in developing countries, to Andrew Adams for his British Academy application, to Grants Academy member Debbie Sadd for her Leverhulme Trust application, to Charles McIntyre for his consultancy to Winchester Council, and to Ehren Milner for his consultancy to Bath Museum Partnership.

Why the RPRS is more than just another BU hoop in submitting a proposal

Undertaking internal peer review (the RPRS) at BU became mandatory for all Research Council UK (RCUK) applications over a year ago in response to many funders demand management measures (which include banning applicants with two unsuccessful proposals within a time frame from applying to that funder for 12 months). The European Commission will also bring in demand management measures for all European Research Council grants under Horizon 2020.

But the RPRS is more than just a mandatory hoop for RCUK grants. In fact, most of the applications we receive are on a voluntary basis for a range of funders and schemes and those who have undergone it once, tend to use the scheme several times because of the value it adds.  Indeed an analysis of recent RCUK submissions to the RPRS found that it has a 44% success rate when the proposals are sent off to the funder and with some finders such as the ESRC having a 15% success rate in 2012 – that is not a bad statistic!

The RPRS has been described by applicants as a ‘very valuable service’ giving a ‘positive’ experience. Not only are the comments helpful in further refining the bid, but the peer support helped eradicate the loneliness which often accompanies writing a proposal ‘[The RPRS] is a great support when writing bids – it can be a lonely business sometimes.

If you haven’t used the RPRS yet, why not give it a go for your next proposal?


BUDI – Hot in Malta

In October, five members of the BUDI team attended the annual Alzheimer’s Europe International Conference 2013, hosted on the very beautiful (and very hot) Island of Malta. This annual conference attracts practitioners, academics, carers, people with dementia, medical professionals and clinicians from all over the world.

This year Bournemouth University was represented by the BUDI team who were accepted to present four oral presentations (Ben Hicks, Clare Cutler, Anthea Innes and Derek Eland) and one poster presentation (Clare Cutler) showcasing some of BUDI’s innovative projects (Technology Club, Tales of the Sea, Malta Hospital Care, (Don’t) mention Dementia and War and dementia).

In addition to the presentations, BUDI was also invited to exhibit the (Don’t) Mention Dementia project in the main foyer of the conference suite. The exhibition attracted many people who filmed and photographed the exhibition.  Some people were physically touched by the stories and enquired about how this method could be replicated in other countries to give people with dementia a voice.

On the last day of the conference our very own Anthea Innes was invited to provide the closing conference key note speech. Anthea’s presentation touched on many of the challenges faced by people living with dementia and stressed that there is still much important work to do to make our societies dementia friendly to enable those living with dementia to live well with dementia. Whilst the presentation focused on the hard times ahead, it was concluded with a wonderful feel good message (provided by the voices of High School musical) that ‘we are all in this together’! This got a lot of laughs and was a great way to end the conference.


Above and beyond presenting we were given the opportunity to network with world leading dementia specialists at the annual INTERDEM evening meal and the Alzheimer’s Gala dinner (which had a very good band although you couldn’t really understand what the singer was saying, but never the less, you could hum along to the tune). The Gala dinner was preceded with a special visit to the Maltase Presidents summer palace, where the delegates were taken around sections of the very old and very beautiful house and gardens.  

After much hard work presenting, networking, and profiling BUDI and BU, we ended the conference with an evening relaxing on the beach and a bit of a boogie in a local bar!


Since being home we have started following up contacts made at the conference and look forward to some potential collaborations.


Clare Cutler, BUDI Project Manager

A Review of Gaming Technologies for Stroke Patients

Our next Creative Technology Research Centre Research Seminar will be presented by Owen O’Neil.

Title: A Review of Gaming Technologies for Stroke Patients

Date: Wednesday 13th November 2013

Time: 2 – 3PM

Venue: P302 LTCentre For Digital Entertainment

Abstract: Stroke is a global pandemic and the largest cause of severe adult disability in the world. Incidence rates in the UK suggest that over 150,000 suffer a first time stroke, and over 80% of survivors will suffer some form of motor disability. Rehabilitation typically consists of high volumes of motor practice to engage the mechanism of neural plasticity, a form of cortical rewiring that allows the brain to adapt after damage. Meeting the rehabilitation needs for this population through one-to-one physiotherapy care is currently not possible.  There is a growing impetus on research institutions to explore cost-effective methods for increasing access to rehabilitation that may promote improved functional recovery for patients at home and in the clinic. Recent approaches include the use of video game technology as a method of increasing patient engagement and upkeep to rehabilitation programs. Of particular interest is the emergence of low cost commercial off-the-shelf devices such as the Nintendo Wii and Xbox Kinect.  In this presentation we introduce the state-of-the art application of video game technology as a modality of upper limb motor practice. We translate current approaches and technology in the literature that show particular promise to meet the needs of this population.

IVF failure is hard to accept!


On today’s BBC webpage is a very interesting article under the title ‘I wish IVF had never been invented’ (  The article lists comments, experiences and/or feelings from readers of Magazine about the frequency with which In Vitro Fertilisation (IVF) fails.

The article reminded me that some years ago colleagues at the University of Aberdeen and I published a series of articles on the often difficult decision for couples to end IVF treatment after having tried for a long time (1-3).  We noted that couples embarking on their IVF  programme are full of optimism with unrealistically high expectations. Then we noted that IVF yield only a 20-25 percent pregnancy rate per cycle, today the success rate is still less than one in three for women under 35 according to the Human Fertilisation and Embryology Authority (HFEA), in short many couples leave the IVF clinic childless. We also noted that IVF treatment can also be a source of tension for couples.

We concluded at the time that the decision to end IVF treatment is a complex interaction between (a) the experience of diagnosis of infertility; investigations and IVF treatment; and (b) the emotions around involuntary childlessness. Our results indicated the need for improved psychological preparation of couples who decide to end IVF treatment.


We commented that IVF clinics should adapt their systems to facilitate the needs of this client group and consider a policy, which would help couples ‘plan for the end’ in the beginning. Finally, our study suggested that health care staff involved in IVF care need to examine their roles in providing an environment, which (1) encourages realistic expectations to ensure realistic decisions; (2) offers accurate and consistent information; and (3) deliver an efficient support system, which encompasses listening skills and recognises grief for which at present, there appears to be little validation. Only then, can reflective practice improve service provision for those who decide to end IVF treatment. Reading the various comments on the BBC webpages today suggests to me that many of our original recommendations still have currency!


Prof. Edwin van Teijlingen

Centre for Midwifery, Maternal & Perinatal Health



  1. Peddie, V., van Teijlingen, E., Bhattacharya, S (2004) Decision making in in-vitro fertilisation: How women view the end of treatment Human Fertility, 7: 31-37.
  2. Peddie, V.L., van Teijlingen E., Bhattacharya, S. (2005) A qualitative study of women’s decision-making at the end of IVF treatment, Human Reproduction, 20 (7): 1944-1951.
  3. Peddie, V.L., Porter, M., van Teijlingen E., Bhattacharya, S. (2006) Research as a therapeutic experience? An investigation of women’s participation in research on ending IVF treatment, Human Fertility, 9(4): 231-238.

NRG Future Foresight Workshop with Sue Thomas

Posted in BU research by bthomas

Dr Sue Thomas was recently appointed as a Visiting Fellow in The Media School. She was formerly Professor of New Media at De Montfort University, where she established a Transdisciplinary Common Room with an emphasis on Future Foresight.  Sue works closely with members of the university’s Narrative Research Group and we are delighted that she has agreed to host this event, which will take place on Wednesday 13 November at 2p.m in CG09.  Full details of the workshop appear below. All welcome.  You can find out more about Sue and her work at


How to think about the future in order to attract funding now. With examples drawn from nature and technology.

Academics are expert in the history of their discipline, but what about its future? For example, do you know how to use your expert knowledge of, say, the history of media, to predict the media landscape of 2025 or even 3025?

This session is in two parts:

1. A brief overview of my own work on nature and technology (see ‘Technobiophilia: nature and cyberspace’, Bloomsbury, 2013) and research questions arising from it. I’m interested in working with BU colleagues on developing grant applications in this area, perhaps in fields such as the future of video games, well-being, and tourism.

2. A practical workshop on the skills of Future Foresight – what it is and how to do it. The workshop is designed to stimulate ideas for ways to apply Future Foresight to your own subject area with a view to devising grant applications.



Research Professional – all you need to know

Every BU academic has a Research Professional account which delivers weekly emails detailing funding opportunities in their broad subject area. To really make the most of your Research Professional account, you should tailor it further by establishing additional alerts based on your specific area of expertise.

Research Professional have created several guides to help introduce users to ResearchProfessional. These can be downloaded here.

Quick Start Guide: Explains to users their first steps with the website, from creating an account to searching for content and setting up email alerts, all in the space of a single page.

User Guide: More detailed information covering all the key aspects of using ResearchProfessional.

Administrator Guide: A detailed description of the administrator functionality.

In addition to the above, there are a set of 2-3 minute videos online, designed to take a user through all the key features of ResearchProfessional.  To access the videos, please use the following link: 

Research Professional are running a series of online training broadcasts aimed at introducing users to the basics of creating and configuring their accounts on ResearchProfessional.  They are holding monthly sessions, covering everything you need to get started with ResearchProfessional.  The broadcast sessions will run for no more than 60 minutes, with the opportunity to ask questions via text chat.  Each session will cover:

  • Self registration and logging in
  • Building searches
  • Setting personalised alerts
  • Saving and bookmarking items
  • Subscribing to news alerts
  • Configuring your personal profile

Each session will run between 10.00am and 11.00am (UK) on the fourth Tuesday of each month.  You can register here for your preferred date:

26th November 2013

28th January 2014

25th February 2014

25th March 2014

These are free and comprehensive training sessions and so this is a good opportunity to get to grips with how Research Professional can work for you.

EC Info Days – Interested in EC Climate and Environment Work Programme for 2014?


Interested in EC Climate and Environment Work Programme for 2014?

An InfoDay for those interested in the Horizon 2020 Societal Challenge 5: Climate Action, Environment, Resource Efficiency and Raw Materials is happening on 12th November 2013.  The event aims to highlight the novelties of the 2014-2015 Work Programme and will provide guidance on the preparation and submission of proposals.  This InfoDay covers only 2014 topics. A seperate InfoDay for 2015 topics will be organised at a later stage.

Although registration to attend the event is closed you can still watch this event online.  Please see the agenda at the link below as there are various sessions addressing specific elements of the forthcoming Work Programme.

Further details:


Prof. Ben Azvine, Global Head of Security Research and Innovation at BT. Monday the 11th of November, PG16

The next of our research seminars will take on Monday, the 11th of November, PG16 at 15:00.
Our distinguished guest is Professor Ben Azvine, the Global Head of Security Research and Innovation at BT; invited by our colleague Prof. Bogdan Gabrys.

Professor Azvine holds a BSc in Mechanical Engineering, an MSc in Control Engineering, a PhD in Intelligent Control Systems all from Manchester University and an MBA from Imperial College, London. Having held research fellowship and lectureship posts in several universities, he joined British Telecom Research in 1995 and set up a research programme to develop and exploit intelligent systems technologies within BT.
Since then he has held senior, principal and chief research scientist as well as head of research centre posts at Adastral Park, the head quarter of BT R&D. Ben has edited several books and published more than 100 scientific articles. He is an inventor on 50 patents, has won two BCS gold medals, and the IET award for innovation in IT, holds visiting professorships at Universities of Bristol, Cranfield and Bournemouth in the UK.

The title of his exciting talk will be “Industrial applications of novel Intelligent Systems”. Intelligent systems play an important role in industry for managing customer relationship, providing business intelligence, helping organisations analyse their data and protecting organisations against Cyber-attacks. In this talk I’ll present a number of case studies within BT where we have used intelligent system originating from within our research organisation and successfully downstreamed them into our operations.

I strongly encourage academics and PhD students not to miss the opportunity to attend to the seminar and to discuss potential collaborations.


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