Category / Business & Management Studies

New corporate governance book by BU scholar published

Associate Professor Donald Nordberg has published a new book, The Cadbury Code and Recurrent Crisis: A Model for Corporate Governance? (Palgrave Macmillan). It’s a critical examination of the origins of the UK code of corporate governance and how the code developed – and failed to develop – through repeated crises in corporate governance.

The 1992 Cadbury Code was a watershed in corporate governance, and not just in the UK. It influenced practice in many countries around the world, as well as the practices of many types of organisation outside the sphere of corporations listed on stock markets.

Reviewing the book, Andrew Johnstone, professor of company law at the University of Warwick, said: “This is a fascinating book, tracing the development of the UK Corporate Governance Code and highlighting its continuity through successive crises. At the same time, it identifies areas of controversy and challenge, intriguingly suggesting that ‘defeated logics’ are merely suspended, perhaps poised to return. Essential interdisciplinary reading for all those interested in the UK’s corporate governance system.”

Business school student-staff co-creation paper to be published in IJDG

Rebecca Booth (MSc, BU) and Associate Professor Donald Nordberg have produced another publication from work arising from Booth’s dissertation from the corporate governance programme taught on Guernsey. The International Journal of Disclosure and Governance (Palgrave) has accepted their qualitative study “Self or other: Directors’ attitudes towards policy initiatives for external board evaluation”, doi: 10.1057/s41310-020-00094-x. This is the second journal article to emerge from the study. In addition, the pair wrote a technical report last year for the New York-based think-tank The Conference Board Inc. and contributed to a consultation run by the UK Financial Reporting Council about the corporate governance code. The study’s insights also featured in a report published in 2019 by Minerva Analytics, a firm specialising in proxy voting research across Europe.

Responsible Project Management recommended for delivering UK Government Major Projects

A team led by Dr Karen Thompson from Bournemouth University Business School and Dr Nigel Williams, Reader of Project Management at the University of Portsmouth, have been developing the concept of Responsible Project Management (RPM).  Their work has now been recommended for Government projects.

In written evidence to the HOUSE OF COMMONS PUBLIC ADMINISTRATION AND CONSTITUTIONAL AFFAIRS SELECT COMMITTEE, the Chartered Body for the Project Profession in the UK – the Association for Project Management (APM) – suggested that the UK Government should “focus on Responsible Project Management”.

The APM’s submission to the Select Committee and included in their July 2020 Report ‘Delivering the Government’s infrastructure commitments through major projects’ used the definition from the Guide to Responsible Project Management (2019) published by BU:

“Responsible Project Management … is the concept of managing projects with specific attention to the intended and unintended impacts of the project and its outcomes, in both the short and long term, thereby delivering economic, social and environmental impact.”

Interest in Responsible Project Management (RPM) has been growing rapidly.  An initial social learning workshop was held at BU in 2018 and brought together professional project managers, educators, researchers and project management students from universities across the UK and Europe to explore the concept.  The Manifesto for Responsible Project Management was developed in 2019 and launched at BU in July.  Later in July, Karen and Nigel were guest bloggers for UK Major Projects Knowledge Hub and wrote for the International Project Management Association Blog.  In November, Sir Peter Bonfield, Vice Chancellor of the University of Westminster introduced the London launch of the Manifesto and signed up to RPM.  At the 2019 Awards of the largest global professional body for project management – the Project Management Institute (PMI) – the work was recognised with the UK Award for Innovation in Project Management and the UK Award for Community Advancement (Social Good).

By February 2020 there were more than 100 signatories to the Manifesto from across the UK, Europe and USA, and the team were receiving invitations to deliver sessions at conferences and at branch events of both APM and PMI.

Signing ceremony at Gleeds, London

Early in March 2020 the team were invited to deliver a presentation at the London office of Gleeds, Global Property and Construction Consultants.  This was followed by a corporate signing ceremony where the Manifesto was signed by Graham Harle, Gleeds Global Chief Executive, representing c2,000 project professionals.

 

 

Responsible Project Management is underpinned by the UN’s 17 Sustainable Development Goals and incorporates the UN’s Principles of Responsible Management Education (PRME) to which the BU Business School is an Advanced Signatory.  RPM now has 16 Ambassadors worldwide.

The RPM Team have recently been awarded HEIF-6 funding to study the competencies required for sustainable project behaviour using virtual reality and will work with colleagues in BU’s Faculty of Science and Technology on this project.

Since the UK lockdown for COVID-19 RPM work has continued virtually.  From April until July the Team hosted a regular series of virtual ‘Lunch and Learn’ Meetups to support project professionals around the world.   Currently they are collaborating with a range of project organisations on developing a Guide for Project Sponsors and a new syllabus to focus on developing new competencies for sustainable development.  Another response to the current crisis has been an initiative to help recent graduates into work in the face of disappearing job opportunities.  Collaboration with APM and the Major Projects Knowledge Hub has resulted in the launch of a pilot Scheme for Virtual Internships in Responsible Project Management.  Virtual internships may be one way for organisations to create the new structures and operations they will need for a post-pandemic recovery.

New Publication: de Souza, J., Mendes, LF., Buhalis, D., 2020, Evaluating the effectiveness of tourist promotions to improve the competitiveness of destinations, Tourism Economics, Vol. 26(6), pp, 1001–1020,

New Publication: de Souza, J., Mendes, LF., Buhalis, D., 2020, Evaluating the effectiveness of tourist promotions to improve the competitiveness of destinations, Tourism Economics, Vol. 26(6), pp, 1001–1020, https://doi.org/10.1177/1354816619846748
 
This study focuses on the evaluation of the tourist destination advertising effectiveness. The destination advertising response DAR model was used to analyze data on the effectiveness of destination promotional campaigns on visitor expenditure, in six trip facets: destination, accommodations, attractions, restaurants, events, and shopping. Independent sample t-tests were conducted to identify any differences in total destination spending among the groups of those visitors influenced for each trip facet. A multiple regression analysis was performed to discriminate the performance of the travel facets expenditures in the estimation of total expenditures. Significant results indicate that the “destination,” “accommodations,” and “restaurants” facets directly influence the total expenditures. Self-planners had the highest variance, explaining in total visitor expenditure compared to the regression analysis results of the other two groups (i.e. travel agencies and online travel agencies). The study also explores how destinations can improve their competitiveness on tourist advertising by using technologies.
 
Keywords tourism, destination, marketing, advertising, competitiveness, DAR model, destinations, technologies

New paper accepted for publication on triangulation in case study research

Faculty of Management Associate Professor Julie Robson has had a paper accepted for publication in Industrial Marketing Management (CABS 3*) entitled Triangulation in Industrial Qualitative Case Study Research: Widening the Scope. The authors are Jillian Farquhar (University of Pretoria and Solent University), Nicolette Michels (Oxford Brookes) and Julie Robson (Bournemouth University).

This paper provides an inventory of triangulation categories for case study research and a theoretical reframing of triangulation consisting of three modes – convergence, complementarity and divergence.

Although set in an industrial marketing management context, the paper is a useful read for anyone undertaking case study research.

New article published Stamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews,

Annals of Tourism Research, Vol.80, https://doi.org/10.1016/j.annals.2019.02.012

Download FREE Now https://authors.elsevier.com/c/1aSE6aZ3ER7Ql

The informational value of online employee reviews in tourism and hospitality research and practice. Online reviews can complement existing approaches offering access in a pool of opinion highly representative of the industry. The results of our analysis reveal that the unstructured form of reviews through topic analysis can efficiently capture important topics for employees and is in agreement with previous literature. As such it opens new avenues for researchers and practitioners since the intangible and heterogeneous nature of tourism and hospitality services can be measured with more direct data sources available to the decision makers, than cross-sectional questionnaires.
An interesting insight for managers in these industries is that the adaptation of management practices and improvement initiatives needs to be adjusted vertically (across business units) rather than horizontally (across the organization). The results of the analysis also provide an argument against the “one size fits all” approach (Hom, Lee, Shaw, & Hausknecht, 2017) in the management of service employees across tourism and hospitality industries and as such the incorporation of insights from satisfaction surveys in managerial practices need to be adjusted accordingly.