Category / Business & Management Studies

New paper accepted for publication on triangulation in case study research

Faculty of Management Associate Professor Julie Robson has had a paper accepted for publication in Industrial Marketing Management (CABS 3*) entitled Triangulation in Industrial Qualitative Case Study Research: Widening the Scope. The authors are Jillian Farquhar (University of Pretoria and Solent University), Nicolette Michels (Oxford Brookes) and Julie Robson (Bournemouth University).

This paper provides an inventory of triangulation categories for case study research and a theoretical reframing of triangulation consisting of three modes – convergence, complementarity and divergence.

Although set in an industrial marketing management context, the paper is a useful read for anyone undertaking case study research.

New article published Stamolampros, P., Korfiatis; N., Chalvatzis, K., Buhalis, D., 2020, Harnessing the “Wisdom of Employees” from Online Reviews,

Annals of Tourism Research, Vol.80, https://doi.org/10.1016/j.annals.2019.02.012

Download FREE Now https://authors.elsevier.com/c/1aSE6aZ3ER7Ql

The informational value of online employee reviews in tourism and hospitality research and practice. Online reviews can complement existing approaches offering access in a pool of opinion highly representative of the industry. The results of our analysis reveal that the unstructured form of reviews through topic analysis can efficiently capture important topics for employees and is in agreement with previous literature. As such it opens new avenues for researchers and practitioners since the intangible and heterogeneous nature of tourism and hospitality services can be measured with more direct data sources available to the decision makers, than cross-sectional questionnaires.
An interesting insight for managers in these industries is that the adaptation of management practices and improvement initiatives needs to be adjusted vertically (across business units) rather than horizontally (across the organization). The results of the analysis also provide an argument against the “one size fits all” approach (Hom, Lee, Shaw, & Hausknecht, 2017) in the management of service employees across tourism and hospitality industries and as such the incorporation of insights from satisfaction surveys in managerial practices need to be adjusted accordingly.

Opportunity to Contribute to two new books :Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS

Contribute to two new books :

Smart Cities and Sharing Economy CALL FOR BOOK CHAPTERS

Published by Goodfellow Publishers

Smart Cities: Co-creating experiences, challenges and opportunities |
Editors: Dimitrios Buhalis, Babak Taheri, and Roya Rahimi https://easychair.org/cfp/SC1

The Sharing Economy: Perspectives, Opportunities and Challenges
Editors: Babak Taheri, Roya Rahimi, and Dimitrios Buhalis https://easychair.org/cfp/SE1

Important dates:
Abstract Deadline: 15th Jan 2020
Chapter Submission Deadline: 12 June 2020
Feedback deadlines: 8 August 2020
Submitting revised chapters: 30 October 2020
Review by editors: October to December 2020
Submitting final chapters: 18 December 2020
Submitting to Publisher: 12 February 2021

Action required – Guidelines for proposal submissions:

  • A 500-1,000 word proposal
  • Title page: title of the paper, full name of the author(s), affiliation and contact information
  • One diagram describing your contribution to the topic.
  • A short bio (around 150-250 words) for each author
  • Soft copy as Word document attachment should be uploaded to the links

_____________________________________________________________________Smart Cities: Co-creating experiences, challenges and opportunities
Editors: Dimitrios Buhalis, Babak Taheri, and Roya Rahimi
https://easychair.org/cfp/SC1

This book will provide a new insight for the current issues and opportunities on smart cities and related concepts in the next generation of urban evolution. It will provide a better understanding of city services but also the enhancement and evaluation of locals’ (and visitors) experience and city decision making processes by creating liveable environments and business solutions. The book will serve as a main reference point for smart cities researchers, scholars, students and practitioners state-of-art knowledge depository on marketing management (and related areas e.g., urban studies) from a new modern perspective within the smart cities.

PROVISIONAL AND INDICATIVE LIST OF CHAPTERS (SUGGESTIONS WELCOME!)
Ch 1. Introduction to Smart Cities: Co-creating experiences, challenges and opportunities
Ch 2. Co-creating smart experiences (defining co-creation of value and related concepts in contemporary age)
Ch 3. Current challenges for smart cities, tourism and urbanisation (challenges in cities which leads to need to smart cities opportunities)
Ch 4. Value co-creation in smart cities (defining smart cities and related concepts)
Ch 5. Digital transformation (in relation to smart cities and digital world)
Ch 6. Smart sustainable environment and cities (CSR and sustainability)
Ch 7. Smart people (Human capital: issues and opportunities in smart cities)
Ch 8. Smart economy (Investment: issues and opportunities in smart cities)
Ch 9. Smart mobility (Transportation: issues and opportunities in smart cities)
Ch 10. Smart living (Community engagement: issues and opportunities in smart cities)
Ch 11. Smart governance (Politics and government engagement)
Ch 12. Smart Business models, co-creation of experiences and smart cities
Ch 13. Smart trends in the tourism and hospitality industry
Ch 14. The Smart future: stakeholders, catalysts, opportunities and challenges
Ch 15. Case studies (this chapter will have a case study for each of 14 chapters)

_____________________________________________________________________The Sharing Economy: Perspectives, Opportunities and Challenges
Editors: Prof. Babak Taheri, Dr. Roya Rahimi, and Prof. Dimitrios Buhalis
https://easychair.org/conferences/?conf=se1

This book will focus on the sharing economy from a marketing and managerial perspective and will explore implications area of tourism marketing and management, services marketing and urban studies. It will encourage new theoretical and empirical development on sharing economy studies in the service industries field and offers a new insight to indicate potential research opportunities and areas of interest different aspects of sharing economy. Target readership will be higher level undergraduate (UG) and postgraduate (PG).

PROVISIONAL AND INDICATIVE LIST OF CHAPTERS (SUGGESTIONS WELCOME!)
Ch 1. Introduction The Sharing Economy: Perspectives, Opportunities and Challenges
Ch 2. Exploration of service platforms and marketplaces (defining platform services, adventuristic start-ups)
Ch 3. Sharing economy (defining sharing economy and related concepts)
Ch 4. Application of co-creation of value: Two-sided markets (locals vs. visitors)
Ch 5. Gig economies (defining gig economy and related concepts)
Ch 6. National culture and sharing economy (matchmaking, and studies within other culture/context)
Ch 7. Overarching theories on sharing economy (e.g., social exchange theory, complexity theory, norm activation model, etc)
Ch 8. Models of platform-based sharing economy businesses (defining customer lifetime value (e.g., business to customer model; P2P: peer to peer model, etc.); plus for-fee models (e.g., Uber, Airbnb) or no-fee models (e.g., TripAdvisor, Instagram, Wikipedia)
Ch 9. Big data and digital marketing (the importance of digital marketing within the sharing economy)
Ch 10. Operations management in sharing economy (operations and process in sharing economy)
Ch 11. The law of sharing economy (regulations, licensing, roles of state governments etc)
Ch 12. Ethics and sustainability in sharing economy (CSR and sustainability issues)
Ch 13. Future of sharing economy
Ch 14. Case studies (this chapter will have a case study for each of 13 chapters)

REF Internal Review Panels – Recruiting Now!

Last year BU established a number of internal review panels to review and assess our research outputs and impact case studies to help us prepare for our upcoming submission to the Research Excellence Framework (REF) 2021.

The panels below would like to add to their membership. Expressions of interest are invited from academic staff who are interested in being a Panel Member for the following Units of Assessment (UOAs):

  • UOA 3 – Allied Health Professions, Dentistry, Nursing and Pharmacy. UOA Leader – Prof Edwin van Teijlingen
  • UOA 11 – Computer Science and Informatics. UOA Leader – Prof. Hamid Bouchachia
  • UOA 12 – Engineering. UOA Leader – Prof. Zulfiqar Khan
  • UOA 14 – Geography and Environmental Studies. UOA Leader – Dr Philippa Gillingham
  • UOA 17 – Business and Management. UOA Leader – Dr Chris Chapleo
  • UOA 20 – Social Work and Social Policy. UOA Leader – Prof. Jonathan Parker
  • UOA 24 – Sport and Exercise Sciences, Leisure and Tourism. UOA Leaders – Prof. Tim Rees & Prof. Adam Blake

Those interested should identify which UOA Panel they would like to be considered for and put forward a short case (suggested length of one paragraph) as to why they are interested in the role and what they think they could bring to it. EoIs should be emailed to ref@bournemouth.ac.uk by close of play on 21st January 2020.

UOA Teams would particularly welcome EoIs from those who have:

  • Experience reviewing for previous REF stocktake exercises
  • Experience in editorship
  • Experience peer review

Full details of the role, the process of recruitment and terms of reference for the panels themselves can be found here.

Any queries regarding a specific panel should be directed to the UOA Leader. General enquiries should be directed to Shelly Anne Stringer, RDS.

A research seminar session ‘A Story of Blockchain Impact in Asia’ 😇 is on the way! 19th December 2019, 11:30-12:30. Venue: EB602

We will have a seminar session with the guest lecturer, Professor Nariaki Ikematsu (Consultant, National Institute of Information and Communications Technology; NICT). This session is the third ‘spin-out’ event from DEEP TRANSFORMATIONS AND THE FUTURE OF ORGANIZATIONS (6-7 December 2019). This research seminar is conducted as a Skype video conference.

Professor Ikematsu will present a contemporary topic of blockchain impact in the Asian countries, Thailand and Vietnam. He will talk about some cases including the business practices of ‘PIZZA 4P’S Makes the World Smile for Peace through “Edutainment”’ referring to the key factors ‘local consumption’ and ‘innovative supply chain management’. https://www.earthackers.com/pizza-4ps-makes-the-world-smile-for-peace-through-edutainment/ (Accessed 12 December 2019).

This seminar is held in line with the suggestions from a Key Note Speech made by Professor Sangeeta Khorana at the conference, DEEP TRANSFORMATIONS AND THE FUTURE OF ORGANIZATIONS on the 6th December in Tunis.

This session will provide unique topics in line with the UN Sustainable Development Goals (SDGs), such as ‘Goal 9: Industry, Innovation and Infrastructure’ and ’Goal 17: Partnerships for the Goals’.

This session also aligns with BU2025 strategic investment areas (SIAs), Simulation & Visualisation and Assistive Technology.

The BU ECRs, PhD researchers, and MSc students are welcome to this session.

The session will be facilitated by Dr Hiroko Oe and an ECR, Ediz Akchay. Mr. Gideon Adu-Gyamfi (MSc International Management) will also contribute as a discussant.

*For more details, please email to hoe@brounemouth.ac.uk

BU scholars’ paper, ‘Mirror, Mirror’, reflects well in Leadership

The journal Leadership has published the paper “Mirror, Mirror on the Wall: Shifting Leader-Follower Power Dynamics in a Social Media Context“.

Congratulations to the Faculty of Management team: Parisa Gilani (Department of People & Organisations), Elvira Bolat (Marketing, Strategy & Innovation), and Donald Nordberg (Accounting, Finance & Economics), as well as alumna Claudia Wilkin.

It’s a case of staff-student co-creation that also integrates themes across the business and management disciplines.

Growing wealth of migration publications at Bournemouth University

Yesterday saw the latest publication based on Bournemouth University (BU) migration research.  The international journal BMC Public Health published our quantitative paper ‘Psychological morbidity in Nepali cross-border migrants in India: a community based cross-sectional study’ [1].  This scientific article highlights that since Nepali migrants can freely cross the border with India and hence work and stay there, they are largely undocumented. The majority of these Nepali migrant workers is involved in semi-skilled or unskilled jobs with limited labour rights and social security, which predisposes them to psychological distress. The paper assessed the prevalence of and factors associated with psychological morbidity among Nepali migrants upon their return from India.

Just a few days ago the UN Migration Agency in Nepal IOM (International Organization for Migration) published ‘Research on the Health Vulnerabilities of the Cross-Border Migrants from Nepal‘, an online report to which BU academics (Aryal, Regmi & van Teijlingen) had contributed [2].  Just recently we had published the qualitative sister paper on Nepali migrants working and living in India. [3].  Whilst Dr. Nirmal Aryal was the lead author on a paper highlighting the need for more research specifically focusing on adolescents left behind by migrant workers [4]. Earlier this year BU PhD graduate Dr. Pratik Adhikary published his latest paper from his thesis, the paper is called ‘Workplace accidents among Nepali male workers in the Middle East and Malaysia: A qualitative study’ and was published in the Journal of Immigrant & Minority Health [5].

Last year was also a very good year for BU migration research, including a systematic review on sex trafficking (perhaps the worst kind of migrant workers) [6], an earlier research paper by Dr. Adhikary with his PhD supervisors [7], and one paper on Nepali female migrants workers in the Middle-East & Malaysia [8].  Earlier BU academics published on general health issues and accidents among Nepali migrant workers in Malaysia, Qatar & Saudi Arabia [9-10], Nepali migrants in the UK [11-12] , other papers included: a call for action on Public Health [13]; a systematic review [14]; a paper on migrant workers’ spouses [15]; migrant health workers in the UK [16-17]; migration and tourism industry [18-20]; migrants and space in Italy [21-22]; an anthropological perspective on migration [23]; a media studies’ perspective [24]; and archaeological perspective [25]; and a socio-economic perspective [26].  No doubt there are several other publications I have forgotten or I am simply unaware missed in this list.

 

Prof. Edwin van Teijlingen

Centre for Midwifery, Maternal & Perinatal Health

 

References:

  1. Dhungana, R.R., Aryal, N, Adhikary, P., KC, R., Regmi, P.R., et al. (2019) Psychological morbidity in Nepali cross-border migrants in India: A community-based cross-sectional, BMC Public Health 19:1534
  2. International Organization for Migration (2019) Research on the Health Vulnerabilities of the Cross-Border Migrants from Nepal, Kathmandu, Nepal: International Organization for Migration.
  3. Regmi, P., van Teijlingen, E., Mahato, P., Aryal, N., Jadhav, N., Simkhada, P., Syed Zahiruddin, Q., Gaidhane, A., (2019) The health of Nepali migrants in India: A qualitative study of lifestyles and risks, Journal of Environmental Research & Public Health 16(19), 3655; doi:10.3390/ijerph16193655.
  4. Aryal, N., Regmi, P.R., van Teijlingen, E., Simkhada, P., Mahat, P. (2019) Adolescents left behind by migrant workers: a call for community-based mental health interventions in Nepal. WHO South East Asia Journal of Public Health 8(1): 38-41.
  5. Adhikary P, van Teijlingen E., Keen S. (2019) Workplace accidents among Nepali male workers in the Middle East and Malaysia: A qualitative study, Journal of Immigrant & Minority Health 21(5): 1115–1122. https://link.springer.com/article/10.1007/s10903-018-0801-y
  6. Simkhada, P., van Teijlingen, E., Sharma, A., Bissell, P., Poobalan, A., Wasti, S.P. (2018) Health consequences of sex trafficking: A systematic review, Journal of Manmohan Memorial Institute of Health Sciences, 4(1): 130-149.
  7. Adhikary P, Sheppard, Z., Keen S., van Teijlingen E. (2018) Health and well-being of Nepalese migrant workers abroad, International Journal of Migration, Health & Social Care 14(1): 96-105. https://doi.org/10.1108/IJMHSC-12-2015-0052
  8. Simkhada, P.P., van Teijlingen, E.R., Gurung, M., Wasti, S. (2018) A survey of health problems of Nepalese female migrants workers in the Middle-East & Malaysia, BMC International Health & Human Rights 18(4): 1-7. http://rdcu.be/E3Ro
  9. Adhikary, P, Sheppard, Z., Keen, S., van Teijlingen, E. (2017) Risky work: accidents among Nepalese migrant workers in Malaysia, Qatar & Saudi Arabia, Health Prospect 16(2): 3-10.
  10. Adhikary P., Keen S., van Teijlingen E (2011) Health Issues among Nepalese migrant workers in Middle East. Health Science Journal 5: 169-75. www.hsj.gr/volume5/issue3/532.pdf
  11. Adhikary, P., Simkhada, P.P., van Teijlingen E., Raja, AE. (2008) Health & Lifestyle of Nepalese Migrants in the UK BMC International Health & Human Rights 8(6). Web address: www.biomedcentral.com/1472-698X/8/6
  12. van Teijlingen E, Simkhada, P., Adhikary, P. (2009) Alcohol use among the Nepalese in the UK BMJ Rapid Response: www.bmj.com/cgi/eletters/339/oct20_1/b4028#223451
  13. Aryal, N., Regmi, PR., van Teijlingen, E., Simkhada, P., Adhikary, P., Bhatta, YKD., Mann, S. (2016) Injury and Mortality in Young Nepalese Migrant Workers: A Call for Public Health Action. Asian-Pacific Journal of Public Health 28(8): 703-705.
  14. Simkhada, PP., Regmi, PR., van Teijlingen, E., Aryal, N. (2017) Identifying the gaps in Nepalese migrant workers’ health & well-being: A review of the literature, Journal of Travel Medicine 24 (4): 1-9.
  15. Aryal, N., Regmi, PR., van Teijlingen, E., Dhungel, D., Ghale, G., Bhatta, GK. (2016) Knowing is not enough: Migrant workers’ spouses vulnerability to HIV SAARC Journal of Tuberculosis, Lung Diseases & HIV/AIDS 8(1):9-15.
  16. Scammell, J., 2016. Nurse migration and the EU: how are UK nurses prepared? British Journal of Nursing, 25 (13), p. 764.
  17. Sapkota, T., Simkhada, P., van Teijlingen, E. (2014) Nepalese health workers’ migration to United Kingdom: A qualitative study. Health Science Journal 8(1):57-74.
  18. Janta, H., Ladkin, A., Brown, L., Lugosi, P., 2011. Employment experiences of Polish migrant workers in the UK hospitality sector. Tourism Management, 32 (5): 1006-1019.
  19. Dwyer, L., Seetaram, N., Forsyth, P., Brian, K. (2014) Is the Migration-Tourism Relationship only about VFR? Annals of Tourism Research, 46: 130-143.
  20. Filimonau, V., Mika, M. (2017) Return labour migration: an exploratory study of Polish migrant workers from the UK hospitality industry. Current Issues in Tourism, 1-22.
  21. De Martini Ugolotti, N., 2016. ‘If I climb a wall of ten meters’: capoeira, parkour and the politics of public space among (post)migrant youth in Turin, Italy. Patterns of Prejudice, 50 (2), 188-206.
  22. De Martini Ugolotti, N., 2015. Climbing walls, making bridges: children of immigrants’ identity negotiations through capoeira and parkour in Turin. Leisure Studies, 34 (1), 19-33.
  23. Mai, N., Schwandner-Sievers, S. (2003) Albanian migration and new transnationalisms, Journal of Ethnic & Migration Studies 29(6): 939-948.
  24. Marino, S., Dawes, S., 2016. Fortress Europe: Media, Migration and Borders. Networking Knowledge, 9 (4).
  25. Parker Pearson, M., Richards, C., Allen, M., Payne, A. & Welham, K. (2004) The Stonehenge Riverside project Research design and initial results Journal of Nordic Archaeological Science 14: 45–60.
  26. Chowdhury, M., 2014. Migration, Human Capital Formation and the Beneficial Brain Drain Hypothesis: A Note. Migration & Development, 3 (2), 174-180.

Call for EoIs: Output Champion for UOA 17 to drive REF 2021 preparations

BU is preparing submissions for units of assessment (UOAs) for REF 2021. Each UoA has a UoA Leader, supported by an Impact Champion and Outputs Champion.  The roles are recruited through an open and transparent process, which gives all academic staff the opportunity to put themselves forward for UOA roles.

We are currently seeking an expression of interest (EoI) from academic staff interested in supporting output development for UoA17 Business & Management, alongside the existing Output Champion George Filis.

Output Champions play a key role in shaping the output element of their UoA’s submission.  Key responsibilities of the Output Champion role include:

  • Support the development of research outputs being prepared within the UOA
  • Provide guidance on how research outputs can be produced and published
  • Advise colleagues on the REF output guidelines specifically those in relation to assessment, open access and research metrics
  • Review output strategies related to the UOA and assess progress made against them
  • Ensure that colleagues are updating institutional systems such as BRIAN and BURO
  • Promote Open Access publication and use of the Open Access Publication Fund as appropriate
  • Promote relevant training and development opportunities
  • Review outputs arising from major programmes of research and knowledge exchange to make recommendations as to how these can contribute to the UoAs output profile
  • Work with Post-Doctoral Research Fellows on REF Output related activity as appropriate.

The full role description can be found here.

Application process:

To apply for the role, please submit a short statement (suggested length 300 words) explaining your interest in the role and what you could bring to it. This should be sent by email to Professor Chris Chapleo by Friday 22nd November.  The EoIs will be reviewed by the UoA Leader and existing Output Champion.

The selection criteria used at EoI are outlined below. Each criterion carries a total possible score of 5. The role will be offered to the highest scoring applicant. The UoA Leader or current Output Champion will provide feedback to all applicants.

  • Knowledge of the REF  (scored out of 5): Applicants should have the appropriate level of skill and knowledge to help them support the development of outputs in their UoA. It is expected that Output Champions will predominantly be practising researchers and will have a breadth of understanding of research across their Faculty.  They are also expected to have an understanding of the REF assessment process and of research outputs and open access.
  • Experience of output development (scored out of 5): Output Champions are expected to be able to provide advice and direction to colleagues who want to develop their research outputs.
  • Commitment, motivation and enthusiasm (scored out of 5): Being an Output Champion is a big commitment and the role has the scope to help shape output development at BU. Applicants need to be committed to the role, as well as showing the enthusiasm and motivation needed to support their UoA.

More pilots please!

“More pilots please!” is not a call from British Airways, Ryanair or the Royal Air Force.  No, it a reminder to students to do more piloting in their postgraduate research projects.  Between us we have read many (draft) theses and examined over 60 PhD theses external to Bournemouth University, and it is clear to us that many students do not do enough pre-testing or piloting of their research instruments.  Perhaps they did some piloting or feasibility work for their projects but don’t write enough about it.  Or they present some feasibility or piloting in their thesis but haven’t added references to methodological texts.

The term ‘pilot studies’ refers to mini versions of a full-scale study (also called ‘feasibility’ studies), as well as the specific pre-testing of a particular research instruments such as data collection tools (i.e. questionnaire or semi-structured interview schedule). Pilot studies are key to good study design [1-6].  Conducting a pilot study does not guarantee success in the main study, but it does increase the likelihood of success. Pilot studies have several of important functions in research design and can provide valuable insights to the researcher on both tools and research processes.  We think it is telling that our most cited paper on Google Scholar is not one of our papers reporting research findings but a methods paper highlighting the importance of pilot studies [2].

 

Professors Vanora Hundley & Edwin van Teijlingen

CMMPH

 

References:

  1. van Teijlingen E, Rennie, AM., Hundley, V, Graham, W. (2001) The importance of conducting & reporting pilot studies: example of Scottish Births Survey, Journal of Advanced Nursing, 34: 289-95.
  2. van Teijlingen E, Hundley, V. (2001) The importance of pilot studies, Social Research Update Issue 35, (Editor N. Gilbert), Guildford: University of Surrey. Web:  http://www.soc.surrey.ac.uk/sru/SRU35.html
  3. van Teijlingen E, Hundley, V.(2002) ‘The importance of pilot studies’ Nursing Standard 16(40): 33-36. Web: www.nursing-standard.co.uk/archives/vol16-40/pdfs/vol16w40p3336.pdf
  4. Hundley, V., van Teijlingen E, (2002) The role of pilot studies in midwifery research RCM Midwives Journal 5(11): 372-74.
  5. van Teijlingen E, Hundley, V. (2003) Pilot study, In: Lewis-Beck, M., Bryman, A. & Liao, T. (eds.) Encyclopaedia of Social Science Research Methods, Vol. 2, Orego, Sage: 823-24.
  6. van Teijlingen E, Hundley, V. (2005) Pilot studies in family planning & reproductive health care, Journal of Family Planning & Reproductive Health Care 31(3): 219-21.

 

 

Colloquium is on the Way! Discussion forum with Global Connections- 11th December 2019😇 From 10:00 –12:00 at EB602

This discussion forum is a ‘spin-out’ event following the Conference ‘Deep Transformations and the Future of Organisations’ (6-7 December). It would be the very first event aiming to bridge UK-Japan researchers who are specialised in the research field of the B2B and business transformation in the globalised era.

Two presenters are invited to this colloquial from Japan, Professor Takemoto (Innovation & Management Laboratory, Fukui University) and Mr Ikematsu, (Consultant/Researcher, ex strategist for Fujitsu).

Professor Takemoto will talk about the revitalisation projects with entrepreneurial movements in Fukui area, referring to the concepts of ‘Creative destruction’ and ‘Planned Happenstance Theory’.

Mr Ikematsu will talk about his experiences from the marketing and economical points of view, presenting the ‘straggles’ to change Fujitsu from the B2B model firm to the B2C model firm. His presentation will be also a good case of innovation dilemma and network externalities.

The colloquial will be carried out via the Skype conference method. Dr Hiroko Oe will act as a facilitator for this colloquial and Dr Kaouther Kooli will perform as a supervisor for this event who liaises the outcome from the main Conference the week before.

BU ECRs and the PG students will be invited to the colloquial, too. Dr. Ediz Akcay (Lecturer in Digital Marketing) and Dr Yan Liang (Lecturer in Strategy) will be there as discussants.

This colloquial will provide unique and interesting views from the different cultural context of Japanese cases, including some key topics of the UN SDGs (e.g., Goal 9 ‘Industry, innovation and infrastructure’, Goal 11 ‘Sustainable cities and communities’, and Goal 17 ‘Partnerships for the goals’).

Migration & health research in Middle East & Malaysia

Yesterday the Journal of Immigrant and Minority Health published the final version of Dr. Pratik Adhikary’s paper ‘Workplace Accidents Among Nepali Male Workers in the Middle East and Malaysia: A Qualitative Study’ [1].  This is the fourth paper originating from Pratik’s Ph.D. research conducted in the Faculty of Health & Social Sciences, the first three papers appeared in the period 2011-2018 [2-4].

The paper highlights that many Nepali men work in the Middle East and Malaysia and media reports and anecdotal evidence suggests they are at a high risk of workplace-related accidents and injuries for male Nepali workers.   Pratik’s Ph.D. study used face-to-face interviews to explore the personal experiences of twenty male Nepali migrants of unintentional injuries at their place of work.  His study found that almost half of study participants experienced work-related accident abroad. The Participants suggested that the reasons behind this are not only health and safety at work but also poor communication, taking risks by workers themselves, and perceived work pressure. Some participants experienced serious incidents causing life-long disability, extreme and harrowing accounts of injury but received no support from their employer or host countries.

The paper concludes that Nepali migrant workers are at a high risk of occupational injuries owing to a number of interrelated factors poor health and safety at work, pressure of work, risk taking practices, language barriers, and their general work environment. Both the Government of Nepal and host countries need to be better policing   existing policies; introduce better legislation where necessary; ensure universal health (insurance) coverage for labour migrants; and improve preventive measures to minimize the number and severity of accidents and injuries among migrant workers.

 

References:

  1. Adhikary P, van Teijlingen E., Keen S. (2019) Workplace accidents among Nepali male workers in the Middle East and Malaysia: A qualitative study, Journal of Immigrant & Minority Health 21(5): 1115–1122. https://link.springer.com/article/10.1007/s10903-018-0801-y
  2. Adhikary P., Keen S., van Teijlingen E (2011) Health Issues among Nepalese migrant workers in Middle East. Health Science Journal 5: 169-75. www.hsj.gr/volume5/issue3/532.pdf
  3. Adhikary, P, Sheppard, Z., Keen, S., van Teijlingen, E. (2017) Risky work: accidents among Nepalese migrant workers in Malaysia, Qatar & Saudi Arabia, Health Prospect 16(2): 3-10.
  4. Adhikary P, Sheppard, Z., Keen S., van Teijlingen E. (2018) Health and well-being of Nepalese migrant workers abroad, International Journal of Migration, Health & Social Care 14(1): 96-105.  https://doi.org/10.1108/IJMHSC-12-2015-0052

 

New paper published: Rihova, I., Moital, M., Buhalis, D. and Gouthro, M. (2019), “Practice-based segmentation: taxonomy of Customer to Customer (C2C) co-creation practice segments”, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-01-2018-0096

New paper published: Rihova, I., Moital, M., Buhalis, D. and Gouthro, M. (2019), “Practice-based segmentation: taxonomy of Customer to Customer (C2C) co-creation practice segments“, International Journal of Contemporary Hospitality Management,  https://doi.org/10.1108/IJCHM-01-2018-0096

Abstract

This paper aims to explore and evaluate practice-based segmentation as an alternative conceptual segmentation perspective that acknowledges the active role of consumers as value co-creators. Data comprising various aspects of customer-to-customer (C2C) co-creation practices of festival visitors were collected across five UK-based festivals, using participant observation and semi-structured interviews with naturally occurring social units (individuals, couples and groups). Data were analysed using a qualitative thematic analysis procedure within QSR NVivo 10. Private, sociable, tribal and communing practice segments are identified and profiled, using the interplay of specific subject- and situation-specific practice elements to highlight the “minimum” conditions for each C2C co-creation practice.

C2C

Unlike traditional segments, practice segment membership is shown to be fluid and overlapping, with fragmented consumers moving across different practice segments throughout their festival experience according to what makes most sense at a given time. Although practice-based segmentation is studied in the relatively limited context of C2C co-creation practices at festivals, the paper illustrates how this approach could be operationalised in the initial qualitative stages of segmentation research. By identifying how the interplay of subject- and situation-specific practice elements affects performance of practices, managers can facilitate relevant practice-based segments, leading to more sustainable business. The paper contributes to segmentation literature by empirically demonstrating the feasibility of practice-based segments and by evaluating the use of practice-based segmentation on a strategic, procedural and operational level. Possible methodological solutions for future research are offered.

 C2C

New BU cross-faculty publication

This week Evidence-Based Midwifery published the latest article from the BU team working on the portrayal of midwifery and maternity in the media.  This qualitative paper ‘Changing the narrative around childbirth: whose responsibility is it?’ is co-authored by a multidisciplinary team including the disciplines of Midwifery, Sociology and Media.[1]  The lead author is Prof. Vanora Hundley in the Centre for Midwifery, Maternal & Perinatal Health (CMMPH), one of longest established centres at BU, her co-authors are Dr. Ann Luce in the Faculty of Media & Communication, Prof. Edwin van Teijlingen director of CMMPH and Sophie Edlund, who was based at BU at the time of the research but who is now at Malmö University in Sweden.

The paper addresses societal’s interest in all aspects of childbirth, which is reflected in both social and traditional media. Stories often focus on dramatic, risky and mostly unrealistic events; misrepresenting childbirth and maternity care professionals. The authors raised the question: “Whose responsibility is it to ensure accurate representations of childbirth?”   Using semi-structured in-depth interviews with ten midwives working in the UK some working in the NHS, some in Higher Education or independent practice, the authors distilled four separate but inter-related themes:

(1) not my responsibility;

(2) fear of retribution;

(3) power balance; and

(4) social media.

The themes sat within two wider societal issues that reflect the current challenges for midwifery, these were (a) the ongoing battle between the social and the medical models of childbirth and (b) the impact of gender.  Finding that midwives fear the media resonates with experiences from a number of countries and professional groups. There is a need to change media discourse in both fictional and factual representations of childbirth and midwives have a critical role to play in this, but to do this they need to equip themselves with the skills necessary to engage with the media. Guidelines on responsible media reporting could ensure that media producers portray pregnancy, midwifery and maternity care as naturally as possible.

This paper is paper of a growing body of interdisciplinary research at BU across faculties, which had already resulted in six earlier publications. [2-7]  In addition last month Dr Chapleo from the Faculty of Management submitted a grant application to the ESRC under the title ‘Rebranding childbirth: understanding the role of marketing in influencing uptake of health services’, a joint application with CMMPH staff (Profs. Hundley & van Teijlingen) and the Media School (Dr. Luce).

 

References:

  1. Hundley, V., Luce, A., van Teijlingen, E., Edlund, S. (2019) Changing the narrative around childbirth: whose responsibility is it? Evidence-based Midwifery 17(2): 47-52.
  2. Luce, A., Cash, M., Hundley, V., Cheyne, H., van Teijlingen, E., Angell, C. (2016) “Is it realistic?” the portrayal of pregnancy and childbirth in the media BMC Pregnancy & Childbirth 16: 40 http://bmcpregnancychildbirth.biomedcentral.com/articles/10.1186/s12884-016-0827-x
  3. van Teijlingen, E., Simkhada, P., Luce, A., Hundley, V. (2016) Media, Health & Health Promotion in Nepal, Journal of Manmohan Memorial Institute of Health Sciences 2(1): 70-75. http://www.nepjol.info/index.php/JMMIHS/article/view/15799/12744
  4. Luce, A., Hundley, V., van Teijlingen, E. (Eds.) (2017) Midwifery, Childbirth and the Media, London: Palgrave Macmillan.
  5. Hundley, V., Duff, E., Dewberry, J., Luce, A., van Teijlingen, E. (2014) Fear in childbirth: are the media responsible? MIDIRS Midwifery Digest 24(4): 444-447.
  6. Hundley, V., Luce, A., van Teijlingen, E. (2015) Do midwives need to be more media savvy? MIDIRS Midwifery Digest 25(1):5-10.
  7. van Teijlingen, E., De Vries, R., Luce, A., Hundley, V. (2017) Meer bemoeien met media (In Dutch: more engagement with media). Tijdschrift voor Verloskundigen (in Dutch: Journal for Midwives), 41 (6):28-29.