Last week we shared a blog exploring academic engagement with the media. It can serve as a vehicle to raising professional visibility and contribute to the national expertise in the specialist research area. We recognised that a media presence can be both essential and daunting. This week Wonkhe have another interesting blog – Invisible barriers keep many academics from the media – by Liz Gloyn from Royal Holloway. It’s another great (and quick read) highlighting how breaking into the media (or policy world) can seem an impossible task. It focuses on the difficulties in making connections and specifically getting on the journalist’s (or parliamentary staff’s) radar.
Excerpts:
There is a large group of early career academics and mid-career scholars who would love to be doing more media work and to be building better connections with journalists, particularly women and people of colour. Yet invisible barriers get in the way..
When journalists want a comment on a story, they often want it very quickly, and they need to know it will be fit for purpose. Their instinctive choice will be to look through their list of pre-existing contacts and reach out to somebody they already know – which is precisely how academics with a high profile in the media maintain it.
Media appearances also breed media appearances: previous engagements make it more likely for other journalists to add you to their list of contacts. Getting on the radar of media people working in your field, or becoming “discoverable”, is a common piece of advice to people wanting to engage with the media, but in practice it is incredibly difficult to do.
It doesn’t help that the focus of a lot of media training available to academics focuses on what to do once you are in the interview seat, not how to get there in the first place. An informal call for experiences on Twitter brought out lots of responses from people whose media training had focused on how to be interviewed and what pitfalls to avoid – there was very little evidence that people were being given guidance on how to be proactive about publicising their expertise.
Fortunately here at BU we do support colleagues and focus on how to build your external profile through a range of sources. If you are looking for your research to create a policy impact then get in touch. We’d love to hear about your work and support your journey to parliamentary influence.
NEW PAPER: Buhalis, D., Harwood, T., Bogicevic, V., Viglia, G., Beldona, S., Hofacker, C., 2019, Technological disruptions in Services: lessons from Tourism and Hospitality, Journal of Service Management, Vol. 30 No. 4, pp. 484-506
Technological disruptions such as the Internet of Things and autonomous devices, enhanced analytical capabilities (artificial intelligence) and rich media (virtual and augmented reality) are creating smart environments that are transforming industry structures, processes and practices. The purpose of this paper is to explore critical technological advancements using a value co-creation lens to provide insights into service innovations that impact ecosystems. The paper provides examples from tourism and hospitality industries as an information dependent service management context.
Design/methodology/approach
The research synthesizes prevailing theories of co-creation, service ecosystems, networks and technology disruption with emerging technological developments.
Findings
Findings highlight the need for research into service innovations in the tourism and hospitality sector at both macro-market and micro-firm levels, emanating from the rapid and radical nature of technological advancements. Specifically, the paper identifies three areas of likely future disruption in service experiences that may benefit from immediate attention: extra-sensory experiences, hyper-personalized experiences and beyond-automation experiences.
Research limitations/implications
Tourism and hospitality services prevail under varying levels of infrastructure, organization and cultural constraints. This paper provides an overview of potential disruptions and developments and does not delve into individual destination types and settings. This will require future work that conceptualizes and examines how stakeholders may adapt within specific contexts.
Social implications
Technological disruptions impact all facets of life. A comprehensive picture of developments here provides policymakers with nuanced perspectives to better prepare for impending change.
Originality/value
Guest experiences in tourism and hospitality by definition take place in hostile environments that are outside the safety and familiarity of one’s own surroundings. The emergence of smart environments will redefine how customers navigate their experiences. At a conceptual level, this requires a complete rethink of how stakeholders should leverage technologies, engage and reengineer services to remain competitive. The paper illustrates how technology disrupts industry structures and stimulates value co-creation at the micro and macro-societal level.
Please see the latest newsletter from the Bournemouth University Clinical Research Unit (BUCRU). We hope you find it interesting. This is our ‘last’ newsletter and covers content from last year, we are shortly introducing new quarterly ‘BUCRU Bulletins’ with more recent content to be disseminated digitally.
BUCRU supports researchers to improve the quality, quantity, and efficiency of research locally by supporting grant applications and providing on-going support in funded projects, as well as developing our own programme of research. 2018 was an exciting year for BUCRU including being awarded a further 5 years of funding from National Institute for Health Research (NIHR) to continue our work as the RDS (Research Design Service) South West. We’ve also submitted 14 grant applications, have 23 peer-reviewed publications and over £800,000 in grant involvement.
You can find out more within the newsletter, including news from our colleagues in the Centre of Postgraduate Medical Research and Education or visit: www.bournemouth.ac.uk/bucru
And don’t forget, your local branch of the NIHR RDS (Research Design Service) is based within the BU Clinical Research Unit (BUCRU) on the 5th floor of Royal London House. Feel free to pop in and see us, call us on 61939 or send us an email.
Celebrating World mental Health Day on the 10 October provides a very suitable occasion to promote the recently published volume of papers entitled Historic Landscapes and Mental Well-being. The result of a cross-faculty research programme, the editors include Timothy Darvill, Kerry Barrass, and Yvette Staelens from FST and Vanessa Heaslip from FHSS.
Contributions to the volume arise out of the public outreach work associated with the HLF-supported Human Henge project, including a session at the Theoretical Archaeology Group (TAG) meeting at the University of Cardiff in December 2017, and a whole-day multi-disciplinary conference held at Bournemouth University in April 2018. The aim of bringing these papers together was two-fold. First, is to illustrate how archaeological sites, ancient landscapes, and the historic environment more generally, are being used rather successfully as tools to enhance mental health well-being in a range of communities across Britain and beyond. The projects and approaches described deserve wide recognition for their international levels of originality in terms of the deployment of aspects of the historic environment in novel ways, the significance of what is being achieved in changing people’s lives for the better, and the rigour that has been applied in thinking through the underpinning logic and the practices themselves. Second, is to prompt further debate about the contribution that the historic environment can make to the attainment of the UN’s Sustainable Development Goal 3 over the next decade or so, and to assess the contribution that this work can make to delivering public value from heritage assets.
Using archaeological sites and historic landscapes to promote mental health well-being represents one of the most significant advances in archaeological resource management for many years. Its potential contribution to health-care and wellness initiatives is boundless. Prompted by the Human Henge project working within the Stonehenge and Avebury World Heritage Site, the papers in this volume provide an overview of work going on across Britain and the near Continent at many different scales. Contributors share experiences, and discuss the outcomes, implications, and theoretical underpinnings of heritage-based well-being projects.
Historic Landscapes and Mental Well-being (Archaeopress: 2019) is available in printed form and can be downloaded free as an open access publication by clicking here.
Following on from last year’s successful Research Leadership Programme, (consistently rated 4+ out of 5), we are running a similar programme in 2019-20. This programme supports the development of all academics including Early Career Researchers, Mid-Career Academics, Senior Research Leaders and Associate Professors.
Participants will :
Be helped to develop the necessary knowledge and skills to lead teams to successfully deliver funded research projects, in line with stakeholder and funder requirements.
Gain an understanding of effective team leadership and team working within a research context in order to be able to devise strategies to get the best out of teams in the challenging environment of research.
Be equipped with an understanding of their strengths and limitations in order to be confident in developing their leadership skills in line with their career stage and future aspirations and be more confident to expand their funded research activities.
Quotes from last year :
“Totally relevant to tasks we have to undertake and very enjoyable learning experience”, (Early Career);
“Excellent workshop, learned a lot of useful information I didn’t know”, (Mid-Career); and
“Fantastic tools were given for future leaders both in research and academic leadership”, (Senior Research Leader).
Nominations will be required from Heads of Department in line with the training needs of the individual. No form is needed – an email will be fine, sent to RKEDF@bournemouth.ac.uk.
Nominations need to be received by 30th November 2019. If you have any queries, please contact RKEDF@Bournemouth.ac.uk
(Please be aware that is NOT a course on bid writing.)
Dr Varuni Wimalasiri was invited by the Royal Albert Memorial Museum in Exeter (RAMM) https://www.rammuseum.org.uk/ to be part of the hosting team of their ‘Home Sweet Home’ exhibition. This event was part of ‘RAMM’s lates’ and took place on the 4th of October 2019 at the RAMM museum in Exeter. ‘Home Sweet Home’ is an exhibition showcasing things and ways people use to welcome guests into their homes. These included greetings, rituals inherited from our parents and cultures or unconsciously copied from friends. The exhibition showcased students, migrants, refugees and even North Londoners amongst it’s line up and was curated by Ruth Gidley of RAMM.
If you’re looking for a little more privacy from people in the street, the right Commercial Screens can shield the view from the outside and give you a better sense of privacy and comfort inside your home.
The image taken shows Souad Fadel (Refugee Support Devon) with a ‘Bhakhoor’ burner used to open and end social gatherings in her home and in homes throughout Arabic countries (Left), Ruth Gidley (Far right) with candlesticks that belonged to her Jewish grandparents and connected her to her ancestral roots and Varuni (middle) contributed with Sri-Lankan serving spoon. In Sri-Lanka these spoons made from various parts of the coconut plant are used in almost all households. Those which are decorated (like the one Varuni is holding) are used for special occasions and to host guests. Culinary traditions are important to Sri-Lankans and things like these spoons cut across race, religion, economic and social boundaries in SL. The exhibition portrays how simple gestures and belongings can be great meaning makers and create a sense of home anywhere we are in the world. We were some of the ‘live’ exhibits that accompanied the image exhibition curated by Ruth Gidley.
This collaboration came about through Dr Varuni Wimalasiri’s current research looking at work and employment of women refugees during resettlement in Devon in Partnership (BU GCRH funded) with one of the Devon County Council’s. The early work for this project was funded by the Big Lottery (Project ‘Woman’s Work’).
BU is celebrating Global Entrepreneurship Week, for the first time, on the 19th of November with not ONE but TWO Mega Events! Supporting student experience; supporting BU commitment to the UN Sustainable Development Goals; and providing a platform to bring together wonderful examples of the power of enterprise in changing society.
Women in Entrepreneurship: An extraordinary panel of Women from various sectors and UK and Beyond, we have a number of Famous faces on the panel as well as women who are quietly making a huge impact on society and the economy; helping break down gender barriers to entrepreneurial activities. I am immensely proud to introduce the panel and the 3 wonderful ladies from Brazil who are also going to join us (see attached pic).The Women in Entrepreneurship Panel has been possible due to the support of funding from the Women’s Academic Network (WAN); ACORN award(Public dissemination of research); and Faculty of Management (Executive Dean Dr Lois Farquharson)
Venue- KG01 Time- 1245-1630
Also, on the 19th we are bringing SOUP to BU..what’s that you ask? BH SOUP (modelled on the Detroit SOUP movement) has been running successfully in the conurbation for the last few years and this year, to celebrate GEW and to harness the energy of the newly launched BU Social Entrepreneurs Forum, BH SOUP is coming to BU with BH SOUP Loves Social Enterprises. This event too is possible due to the Faculty of Management (Dr Lois Farquharson).
Venue- Fusion Building Ground Floor space- Time 1845-2100
Please see the eventbrite links below to register (for FREE) at the event(s)
CEMP are partners on a new research grant from the Department of Culture, Media and Sport. Julian McDougall, Isabella Rega and Richard Wallis will be working on GB-London: Online Safety – Media Literacy Strategy – Mapping Exercise and Literature Review.
In April 2019 the Department for Digital, Culture, Media & Sport (DCMS) and the Home Office jointly published the Online Harms White Paper (OHWP), which sets out government’s proposals for regulation and policies to tackle harms taking place online. The government is currently evaluating consultation responses to the proposals set out in the White Paper and is due to publish its response to the consultation by the end of 2019.
The DCMS have commissioned the project to:
a. undertake a mapping exercise of online media literacy initiatives, including any evaluation which accompanies them;
b. conduct a literature review of evidence on the levels of media literacy among online users and any barriers to media literacy; and
c. identify and review any existing evaluation of media literacy initiatives which were identified in the mapping exercise (part (a) above).
This research will feed into the government’s media literacy strategy.
The polling agency Ipsos MORI has, for many years, asked people in Britain every month what they think are the most important issues facing the country. In December 2015, only six months before the EU referendum and after nearly three years of anticipating it, just 1% of the sample cited Europe as the most important issue of the day. By April 2019 that figure had jumped to 59%.
If Brexit really is the issue which has riven the British public, dividing it into two irreconcilable blocs, why was it so low down the list of urgent concerns at the end of 2015? And not only then: the percentage of people rating it as a major issue had remained in the single digits for more than a decade.
This data does not support a view of Britain’s relationship with Europe as the cause of a longstanding and deep split within the British people. Instead it points to the referendum and the propaganda around it – before and since – as causing the split. Prior to 2016, although people differed in their views of Europe – sometimes strongly – it was never, for most, the overriding issue which it has become.
Much commentary has suggested that Brexit is a proxy issue, or the spark for an uprising of the “left-behind” against a self-serving elite. While inequality and immigration are important to understanding Brexit, this sort of analysis does not provide us with a full explanation for its current all-consuming primacy. It has been suggested that hostility to immigration has been in sharp decline since 2010, and so the referendum vote was not driven by an onrushing wave of such feeling. Nor can the theory of the Brexit vote as expressing the pain of those “left behind” by globalisation explain the Leave votes that came from people who lead comfortable and secure lives.
So how can we explain the sudden emergence, in all its breadth and fury, of both popular support for Brexit – previously a passion mainly of a europhobic, and sometimes xenophobic, fringe – and opposition to it?
According to British Social Attitudes data, between 1992 and 2015 there was a slow and unsteady growth in euroscepticism. We can attribute this, at least in part, to a background throb of anti-EU propaganda in sections of the British press. But then there was a huge leap in anti-EU feeling. In 2015, only 22% wanted to leave the EU yet, as we know, 52% voted to leave in the referendum held the following year. This inflation of europhobia, which provoked alarm among Remainers, was more or less simultaneous with the rapid installation, noted above, of Brexit as the major national issue.
Socio-political analysis stops short of a full understanding of these two big changes in public opinion. There were no events in the world to which people were responding as they coalesced into opposing camps – except the referendum itself, and the rhetoric which had crystallised around it. Brexit is a major example of a shift which took place almost entirely within what we can call the emotional public sphere, the mood and preoccupations of a national public, which is often heavily shaped by dominant media agendas and messages.
People who had previously felt either indifferent or mildly negative towards the EU were encouraged to feel outrage – first at the alleged drain of UK resources into the EU and the political suffocation it was claimed we were subjected to, then at the “treachery” of those politicians who would seek to thwart the popular vote.
Remainers, for their part, found a new focus for suspicion and negativity towards the culturally unwashed, as some tended to see the bulk of the Leave vote. Told that they were all in irreconcilable conflict with each other, many of the British people believed it and felt it.
However, media effects need psychological underpinning. Media content cannot shape our outlooks unless it speaks to some need already present in us. The referendum invited people to identify with one of two sides, to find a clear home in the bewildering flux of today’s complexities and uncertainties. On both sides, membership of a community of self-confidence and self-righteousness seemed to beckon, an antidote to the widespread sense of precarity and confusion. The Brexit question offered people the increasingly scarce experience of being sure, clear and together with others. In a world where it can be increasingly difficult to feel at home, and to know what we should be doing, this is a powerfully attractive experience – none the less so for being, in this case, illusory.
This regressive surge into tribalistic unity of purpose was led by the Brexiteers. But Remainers have subscribed all-too readily to the melodramatic, self-fulfilling headlines that say Britain has plunged into a civil war.
Of course, the UK’s relationship with the rest of Europe is a real and important issue, but behind all that there is a toxicity at work on both sides of the “Brexit divide”. A small anti-EU minority laid the fuse, but the rest of the public proved highly combustible. Getting to the bottom of how and why Brexit has blown up as it has will be essential to the work of repairing and improving British democracy.
Paper titled ” Context-aware Mixed Reality: A Learning-based Framework for Semantic-level Interaction” has been accepted for publication in the leading journal Computer Graphics Forum.
Dr Long Chen, the first author, was a matched-funded PhD student graduated in April 2019. He was under the supervision of Professor Wen Tang, Professor Jian Jun Zhang at BU, Dr Tao Ruan Wan at the University of Bradford and Professor Nigel John at the University of Chester as the matched-funder.
Mixed Reality is a powerful interactive technology for new types of user experience. This paper presents a semantic-based interactive
MR framework that is beyond the current geometry-based approaches, offering a step-change in generating high-level
context-aware interactions. The key insight described in this paper is that semantic understanding in Mixed Reality not only greatly enhances user experience through context-aware object behaviours, but also paves the way for solving complex interaction design challenges. The proposed computational framework generates semantic properties of the real-world environment for Mixed Reality, through a dense 3D scene reconstruction and deep image understanding scheme. A simple MR game has been developed to evaluate the proposed concept and the efficacy of the framework.
The team is invited to give an oral presentation at the premier conference Eurographics or Pacific Graphics, depending on presentation slot arrangement.
The ‘photo of the week’ is a weekly series featuring photographs taken by BU academics and students for our Research Photography Competition which took place earlier this year.
These provide a snapshot into some of the incredible research taking place across the BU community.
‘Safe swim: Supporting physical activity and well being for transgender young people’
This qualitative research project involves a local Bournemouth-based transgender group. It focuses on their swim-related activities to explore the benefits of water-based physical activity. Statistics demonstrate that LGBT+ have higher levels of anxiety, depression, and suicidal feelings as a consequence of feeling isolated, and experiences of rejection and bullying. Transphobia and public scrutiny of transgender bodies negatively impacts the daily lives of transgender and gender non-conforming individuals. There is evidence that swimming as a form of physical activity can enhance subjective well being. However, the places of sport and physical activity, specifically swimming pools are not always welcoming to transgender and gender non-conforming participants. Currently, the group privately hires a local pool and by invitation the researchers (Caudwell and Stewart) have attended on four occasions. Participant observation and semi-structured interviews have identified that group members look forward to and enjoy attending the sessions. The photograph celebrates members of the group being physically active and playful in the in-door place of a swimming pool. Aside: The group have given their consent for the photograph to be submitted to the Research Photography Competition.
(The researchers have obtained BU ethical clearance for the research project. The researchers completed the swimming pool’s required procedure to take photographs)
If you have any questions about the Photo of the Week series or the Research Photography Competition please email: research@bournemouth.ac.uk
Facial composites are computerised visual likenesses, created by witnesses and victims of crimes, to resemble perpetrators. These images are released to the public in the course of an appeal, in the hope that someone familiar with the offender will report their identification to the police. While facial composites are only constructed in situations where the offender is unfamiliar to the victim and the offence serious, recent statistics show that upwards of 2,500 criminal investigations have made use of these images since 2013.
In this month’s Café Scientifique, Dr Emma Portch discussed how researchers can work collaboratively with forensic practitioners to improve the recognisability of these images. Emma highlighted that researchers can influence three separate stages of the composite construction process: (1) pre-construction cognitive interview techniques, (2) construction mechanics, and (3) post-production display of images.
Do construction systems mimic the way in which humans recognise unfamiliar faces? Emma detailed the difference between feature-based and holistic computerised composite systems. While feature-based systems require the witness to piece together a likeness, by selecting and editing from a database of individual photographed features (e.g. noses and mouths), holistic systems allow the witness to select whole-face representations, with selections bred together to preserve important configural similarities (i.e. the relative distances between features). Emma described how holistic systems better mirror the way in which we recognise faces in everyday life and demonstrated how further enhancement techniques can be used to boost the accuracy of images created this way (e.g. removing or blurring external facial features).
Are facial descriptions detrimental to subsequent facial recognition? Descriptions of the offender’s face are often critical to the process of composite construction and ACPO stipulate that composites should not be created if the witness cannot provide one. However, Emma revealed that providing a detailed facial description can sometimes make it more difficult to recognise when a composite has reached a good level of visual likeness. This so-called verbal overshadowing effect may arise as providing a verbal description of the face instates a suboptimal feature-based processing style, at odds with the holistic style needed to recognise that a composite well-resembles the offender. Emma discussed ways to alleviate verbal overshadowing, specifically focusing on promising results with a newer type of holistic interviewing.
How can we ensure that facial composites are recognised by those familiar with the offender? Composites are a useful investigative tool insofar as they can be identified by officers and members of the public familiar with the offender. Emma outlined the importance of post-production of images prior to media release, describing how different techniques could be used to occlude commonly error-prone regions of the image, and upregulate distinctive and accurate regions, respectively.
Dr Emma Portch reflects on her experience of speaking at Cafe Scientifique: ‘Public engagement is a vital exercise for communicating research findings to those who benefit from it most. The Café Scientifique team organised an excellent event and the attendees keep me on my toes with interesting and insightful questions and discussion’.
The next Café Scientifique will take place at Café Boscanova on Tuesday 5 November from 7:30pm until 9pm (doors open at 6:30pm)
There’s no need to register, make sure you get there early though as seats fill up fast!
Find out more about Café Scientifique and sign up to our mailing list to hear about other research events: www.bournemouth.ac.uk/cafe-sci
Professor Sangeeta Khorana has been invited to speak at the 2019 South West Economic Forum. The event, scheduled for 10 October 2019 in Evershot Dorset, will focus on how local businesses are driving the local economy.
Professor Khorana will provide an update on the revised tariff schedule and state of play of current trade arrangements after Brexit to local businesses.
Other distinguished speakers include: Rebecca Stevens MBE (the first British woman to climb Mt Everest and the Seven Summits), Alistair Handyside MBE (Higher Wiscombe Eco Holidays Cottages), Nick Palmer (Managing Director and majority shareholder of EPS Services & Tooling Ltd) and Rubert Hollaway (founder of Conker’s signature Dorset Dry gin).
This discussion forum is a ‘spin-out’ event following the Conference ‘Deep Transformations and the Future of Organisations’ (6-7 December). It would be the very first event aiming to bridge UK-Japan researchers who are specialised in the research field of the B2B and business transformation in the globalised era.
Two presenters are invited to this colloquial from Japan, Professor Takemoto (Innovation & Management Laboratory, Fukui University) and Mr Ikematsu, (Consultant/Researcher, ex strategist for Fujitsu).
Professor Takemoto will talk about the revitalisation projects with entrepreneurial movements in Fukui area, referring to the concepts of ‘Creative destruction’ and ‘Planned Happenstance Theory’.
Mr Ikematsu will talk about his experiences from the marketing and economical points of view, presenting the ‘straggles’ to change Fujitsu from the B2B model firm to the B2C model firm. His presentation will be also a good case of innovation dilemma and network externalities.
The colloquial will be carried out via the Skype conference method. Dr Hiroko Oe will act as a facilitator for this colloquial and Dr Kaouther Kooli will perform as a supervisor for this event who liaises the outcome from the main Conference the week before.
BU ECRs and the PG students will be invited to the colloquial, too. Dr. Ediz Akcay (Lecturer in Digital Marketing) and Dr Yan Liang (Lecturer in Strategy) will be there as discussants.
This colloquial will provide unique and interesting views from the different cultural context of Japanese cases, including some key topics of the UN SDGs (e.g., Goal 9 ‘Industry, innovation and infrastructure’, Goal 11 ‘Sustainable cities and communities’, and Goal 17 ‘Partnerships for the goals’).
Dr Elvira Bolat, Dr Parisa Gilani, Samreen Ashraf and Dr Nasiru Taura from the Faculty of Management will be hosting an event entitled ‘Influencers for Good as part of the ESRC Festival of Social Science on the 8th November 6-8pm at South Coast Roast, Bournemouth. We’ll be drawing upon our research to discuss responsibility, how to understand your own behaviour and identity, and the power dynamics between influencers and followers. Importantly – we’ll be discussing how influencers can make the world a better place. The event is free to attend but registration is required via
You can see all the Organisational Development and RKEDF events in one place on the handy calendar of events.
Please note that all sessions are now targeted, so look closely at the event page to ensure that the event is suitable for you. In addition, RKEDF events now require the approval of your Head of Department (or other nominated approver). Please follow the instructions given on the event page and the template email for you to initiate the booking request.
Weeks after the collapse of his restaurant group and the loss of 1,000 jobs, celebrity chef Jamie Oliver announced that he was creating an “ethical” B Corporation or “B Corp”, a sort of company certification designed to show its holder gives equal weight to people, planet and profit. While it has loosely the same aim as the “triple bottom line” of the social enterprise model, B Corp certification is available to for-profit companies that apply to B Lab, a non-global profit organisation, and pay for it.
B Lab was founded in 2006 by Stanford University alumni and businessmen Jay Coen Gilbert and Bart Houlahan, and former investment banker and Stanford colleague, Andrew Kassoy. There are now more than 2,900 certified B Corps in more than 60 countries, cutting across industries and sectors. Through extensive lobbying and promotion it has expanded worldwide through new local offices. With the number of B Corps opening under the organisation’s UK arm growing at 14% a year, is this really a new way of doing business?
People, planet and profit
On the face of it, the certification should indicate a company’s environmental performance, employee relationships, diversity, involvement in the local community, and the impact a company’s product or service has on those it serves. This in turn can attract staff and consumers seeking socially responsible businesses, boost an established public company’s stock price, and help investors find companies that balance profit and purpose.
In the B Lab certification process, a businesses must sign a “Declaration of Interdependence”, committing it to using “business as a force for good.” The company must modify its governing bylaws to allow directors to “consider stakeholders besides shareholders in company decision-making”. Companies must also disclose information on “any sensitive practices, fines, and sanctions related to the company or its partners”. Certification is done chiefly over the phone, with around 10% selected for more in-depth review. Companies must re-certify every three years.
While B Corp claims that certification balances the interests of shareholders with the interests of workers, customers, communities and the environment, B Corp standards are not legally enforceable. Neither the board nor the corporation are liable for damages if a company fails to meet them. Even the changes in company bylaws remain secret. A business can fill out the initial B Corp Impact Assessment in a few hours, and complete the certification process in between four and eight weeks, finally paying a certification fee of between US$500 and US$50,000, depending on revenue.
B Corp certification is available to any for-profit business around the globe as long as it’s been operating for at least 12 months. Certification is initially self-assessed, and doesn’t override the profit-driven focus of the company.
A cash-generating machine?
B Lab has raised over US$32m since launch, and receives much of its funding from major foundations and organisations such as Prudential, Deloitte LLP, the Rockefeller Foundation, and even the US Agency for International Development. In 2017 it received about US$6m in certification fees, and US$5.6m in donations. Its board members primarily come from the business sector, with B Lab paying US$6m in salaries and compensation in 2017.
In the face of this highly cash-generative activity, B Lab’s rhetoric (“lead a movement”) fails to spell out compelling reasons for certification. B Lab claims that traditional corporations cannot be socially responsible, because they open themselves to liability for not following shareholders interests. But there is no law that explicitly requires directors of businesses to maximise shareholder revenue to the exclusion of all other corporate objectives. European (EU Directive 2014/95/EU) and UK law already push companies to practice sustainability reporting, and British firms have always had the flexibility to amend their articles of association with shareholder consent to reflect their social responsibilities. Pharmaceutical company Novo Nordisk, for example, changed its Articles of Association to state that it “strives to conduct its activities in a financially, environmentally and socially responsible way”.
My research into one of the earliest certified B Corps, CouchSurfing.com, shows how certification can be used to pacify angry consumers and attract investors. Certified companies can simply walk away if they feel being a B Corp no longer suits their profit-making aims or strategy, or if it threatens short-term shareholder profitability. The online marketplace Etsy is one that walked away, while others dropped certification after being bought out by larger companies that had other plans.
There is no directory of former B Corporations that dropped certification or had it removed. The closed nature of a private certifying body that sets and regulates its own standards is problematic, even if well intentioned, and especially so if it seeks to control the process by which certified businesses are held accountable. Certified corporations are as accountable to B Lab as they are to their stakeholders. The lack of full transparency and rigorous vetting in the face of its aggressive expansion indicates that B Lab’s certification should not be seen as a reliable method for certifying corporations to some standard, from the perspective of either the general public, investors or regulators.
Which isn’t to say that the efforts haven’t been worthwhile. B Lab could re-focus and promote new global benchmarks and corporate structures such as low-profit limited liability companies (L3Cs) in the US, or community interest companies (CICs) and multi-stakeholder co‑operatives in the UK. Rather than striving to become a political-economic actor spending millions on creating and marketing a private company certification offering brand building and expensive workshops, B Lab might consider whether its market-driven certification offers solutions to market-produced problems.
Jamie Oliver is largely transparent in his business values and commitment to social responsibility. He would be better to say “goodbye and big love as ever” to B Lab as he did in his goodbye letter to staff, and focus instead on working with co-operatives, worker and community-owned businesses, and other non-profits that are building a new economy now – without the need to buy a certificate.
A new study of Media Production graduates’ long-term career trajectories exposes industry’s high levels of wastage.
Like consumable goods that come labelled with a ‘best before’ date, it seems that media careers may also come with a limited shelf-life. Research published this week suggests that media industries have a problem with long-term retention. The study is one of a series we have undertaken to investigate the career trajectories of our students. The more that we understand about their post-BU working lives, the better we can prepare them for the world of work, and the more effectively we can be the critical friend providing much-needed thought-leadership for industry.
The study took as its focus the BA Media Production (BAMP) ‘Class of ‘95’: the cohort of Media Production students who arrived at Bournemouth at the point at which the institution received its university status. These BU first-generation graduates are now in mid-career, and their working lives have spanned a period of unprecedented upheaval within the industries that they aspired to work in. The study has exposed a feature of media work that has wider implications for the way media industries operate.
We have long known that media work is not for the faint-of-heart, and that the transition from University into work can be extremely challenging. Many previous studies (including our own) have attempted to examine some of the difficulties graduates face, particularly during the early stages of their careers. In this study we set out to understand the way in which the demands of media work are experienced through the prism of age, and life stage. We were able to interview a sample of 28 of these graduates: just over one third of the ’95 cohort.
What we learned surprised us. We had thought that the major challenges of media work were those experienced in early career. What we found caused us to question this presumption. Although we confirmed much of what previous studies have highlighted about early careers, sustaining the relentless pressures of such work over the longer-term transpired to be just as significant a problem. Many of our contributors talked fondly, and sometimes passionately, about work they had found to be enormously rewarding, but this ‘labour of love’ had become increasingly difficult to sustain over time. The rate of attrition by mid-career is striking. This presents an important challenge to the media industries. Whilst they become increasingly reliant on well-educated, highly motivated neophytes who are inexpensive, willing, and able to be flexible and self-exploiting, they are heamorrhaging experience, honed skills, and organizational memory. This is a development that, ultimately, cannot be for the good of the individual worker, the media organisations in which they work, or the Creative Industries as a sector.